Ratings based on 89 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Having just spent a week with my daughter at this amazing hotel, we cannot praise it enough. Everything was perfect. We were welcomed with a glass of champagne and a room upgrade, and the rest of the stay followed suit. Couldn’t fault the facilities and everything was immaculately clean. Really well located in Crete and great front of house staff that were happy to help and provide suggestions. A week of luxury and couldn’t recommend enough! Hoping to return again some day - thank you!
Comment from Hotel Management
8 Oct 2024 by Alexandros Glynos, Hotel Management
Dear Guest,The appreciation of our guests is extremely valuable for us.I am delighted to read that our Hotel and services provided have met your expectations and hope to return one day!Best regards,Alexandros Glynos,General Manager
5 out of 5
by A verified traveler

Posted 19 Sep 2024
A very special and unique hotel with a lovely ambience. Room tip - book a room with a pool for an extra luxurious experience.
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Excellent place to live very caring and professional staff When we left 5 am they packed breakfast for us It’s touched me. Staff was welcoming and friendly. Food was excellent. Very beautiful and cozy resort with olive trees and gardens all around. My family loved it. The private beach was clean and beautifully well kept. I can see their high standards. Would recommend to my friends and family.
Comment from Hotel Management
17 Jul 2024 by Alexandros Glynos General Manager, Hotel Management
Dear Guest,Your appreciation on your holiday experience in our Hotel is noted with great pleasure.The satisfaction of our guests is top priority for management and staff and thank you for choosing our Hotel for your holidays.Best regards,Alexandros GlynosGeneral Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2023
5 out of 5
by A verified traveler

Posted 2 Jun 2023
Beautiful property. Staff was amazing ,especially Micholas.
5 out of 5
by A verified traveler

Lovely spot on the coast

Posted 11 Oct 2019 on Hotels
Beautiful setting! Services, accommodation, hotel facilities were first rate. Staff were very pleasant and helpful. Complimentary champagne on arrival was also very nice touch. Room rate included half board, in the form of a voucher at check-in. The buffet dinner and breakfast were only okay, but regular restaurant meals were very good. Small beach area and pool were very nice, permitting lovely views of the sea and coastline.
Comment from Hotel Management
15 Oct 2019 by Alex, Hotel Management
Dear Guest, Thank you very much for your review posted with reference to your recent holiday with us. The satisfaction of our guests is our top priority and we are much looking forward to welcome you again in the future. Alexandros Glynos General Manager
5 out of 5
by A verified traveler

Amazing☺️

Posted 12 Jul 2019 on Hotels
From start to finish, this hotel is amazing. We came to this hotel for our final stop on our honeymoon We found out our ferry was delayed so we called to let the staff know we would be checking in very late at night. Nikos arranged for the staff to provide us with dinner when we arrived, even thought the restaurants were closed. Nikos was amazing and extremely generous to us. The entire staff made us feel at home. If we come back to Crete, we will definitely be staying here. We recommend this hotel to anyone who wants to just relax at a resort.
Comment from Hotel Management
13 Jul 2019 by General Manager, Hotel Management
Dear Steven, Thank you so much for posting your wonderful review on your recent honeymoon stay at our resort, highlighting the excellent service provided by our experienced staff, and especially Nikos Demetzos our Front Office Manager. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Alexandros Glynos General Manager
4 out of 5
by A verified traveler

Posted 29 May 2019
Comment from Hotel Management
29 May 2019 by General Manager, Hotel Management
Dear Guest, thank you for your feedback and your appreciation on our services. Kind regards, Alexandros Glynos General Manager St. Nicolas Bay Resort Hotel & Villas
5 out of 5
by A verified traveler

Posted 9 May 2019
Very special place and resort and staff incredibly helpful and friendly
Comment from Hotel Management
14 May 2019 by General Manager, Hotel Management
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel and service have met your expectations. I sincerely hope to have the pleasure of welcoming you again. Kind regards, Alexandros Glynos General Manager
5 out of 5
by A verified traveler from London

Posted 23 Oct 2018
Nice location and great staff throughout the resort
Comment from Hotel Management
30 Oct 2018 by General Manager, Hotel Management
Dear Guest, My sincere thanks for taking the time to post your comments with reference to your recent holiday. I am delighted to read that our Hotel and services provided have met your expectations and hope to welcome you again in the near future. Kind personal regards, Costas Sp. Zarbalas General Manager St Nicolas Bay Resort Hotel & Villas