Ratings based on 49 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Staff amazing
especially Jennifer ( Baby Bear ) made us feel very welcome & provided exceptional service
John the Chef was great too , he couldn’t do enough for us & has a tremendous passion for his food
Nickolas our sever , always smiled & was very attentive
Our Room with the pool was very nice , but wouldn’t stay in any other room there
Hotel in general was too far away from the Santorini we all love & see photos of
My suggestion is to stay on the Cliffs at Fira or Oia for a few nights , for the magical Sunsets , Restaurant's & Shopping
Then go & rest up at Splendor Resort & feel the LOVE ❤️
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 10 Oct 2023
They claim this is a 5 star hotel, but I've stayed at nicer budget chain motels. They provided communal cheap soaps, no other toiletries. The drains are horrible and the putrid smell of poop is eye watering in the bathrooms. Keeping the bathroom door shut tight and your windows open is the only way you cam keep the room fresh enough to sleep.
The breakfast is fairly ok, if you get there right as it opened. If you dont get there in the first 30 minutes, good luck.
I spoke wirh other guests, all had the same complaint of the stink of the drains. Reception probably got tired of me begging for bleach for the drains. Others told me that their excuse is that they are winding down for the season. If you're open and accepting payments, and claim to be 5 stars (out of 15?) Then you need to step it up and provide what the guests are paying for.
Will not return to that property.
by A verified traveler
Posted 10 May 2023
Good location. Near by scenic view. Close to restaurants
by A verified traveler
Posted 10 Sep 2022
by A verified traveler
Posted 29 Aug 2022
Location is odd , and the property needs a full renovation.
Staff mostly indifferent
Definitely nowhere close to 4 star even
Breakfast pretty awful
by A verified traveler
Posted 20 Aug 2022
Spend the $ on the pool suites, it’s worth it.
by A verified traveler
Posted 18 Jun 2022 on Hotels
The staff were less friendly at first but warmed up throughout the visit and were very helpful in booking activities for us. The rooms were fantastic, big and bright. Pool got very very busy by 10:15 am there is nowhere to sit
by A verified traveler from Lubbock
Posted 11 Jun 2022
This hotel was amazing. They took great care of us on our stay. They were so polite and the facility was great. I will definitely stay here again the next time I go to Santorini.
by A verified traveler
Posted 27 Sep 2021 on Hotels
It was in a good area. It does not face the Caldera though. It was walking distance to Firostefani and there were places to eat all around it. The pool was always busy so if you want a spot by it get there early!
