Ratings based on 205 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Yes
by A verified traveler from South Charleston
Posted 12 Nov 2024
Most amazing very quite very private place just what we like. Views are out of this world. Less hassle and fewer tourists than other two villages. Staff friendliness is amazing. Breakfast is 5 out of 5 and dinner options also very good. Every meal we had on our private terrace with view from heaven. Had one hell of a wonderful time. Will come back if we come to this region again.
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 10 Oct 2024
Beautiful room fantastic service. Would highly recommend
Comment from Hotel Management
11 Oct 2024 by The Management , Hotel Management
Dear Nicolas, Thank you for your kind review! We are more than happy you enjoyed your stay at Sophia Luxury Suites! We really hope to welcome you again in the future!
by A verified traveler
Posted 8 Oct 2024
Anna did a great job. She is wonderful
Comment from Hotel Management
10 Oct 2024 by The Management , Hotel Management
Dear Thang, Thank you for your lovely review! We are already looking forward to welcome you again at Sophia Luxury Suites!
by A verified traveler
Posted 30 Aug 2024
My family and I stayed at the property for 3 days. When we booked our room, we mainly booked it because of the 3 hot tubs being private for us, as well as a private backyard. Once we arrived to the villa, there was someone in the hot tub we thought we had for ourselves. Which wasn’t the case, we only had one hot tub for ourselves. As well as other rooms next to us which we thought it was a whole private area for us. The kitchen was also right next to our room so employees would walk around our “private” area. The descriptions were a little misleading when booking the room. The view was beautiful but the area outside the villa wasn’t the best. Overall we were just there for the view.
by A verified traveler
Posted 28 Aug 2024
Great stay at the Crypt room for 4 nights. Breakfast was delicious and lots of options. The staff was wonderful and available in person or via cellphone easily to answer any questions or book shuttles etc. I would easily stay here again for a luxury get away.
Comment from Hotel Management
5 Sep 2024 by The Management, Hotel Management
Dear Gerald,Thank you for your feedback! We’re glad you enjoyed your time in the Crypt suite and you enjoyed the variety of breakfast options. It’s great to hear that our team was helpful and accessible throughout your stay. We look forward to welcoming you back for another luxurious retreat a Sophia Luxury Suites!
by A verified traveler from white plains
Posted 23 Aug 2024
I recently stayed at the Sophia luxury suitesl, and it was a delightful service from start to finish. I would not suggest this hotel for disabled or physically impaired people as the hike to the room is an exercise in itself. What annoyed me is that neither Expedia nor the hotel mentioned that this is not suitable for people with disabilities which is a Legal requirement in the United States
Upon arrival, the friendly staff greeted us with warm smiles and provided quick check-in assistance.
The highlight of our stay was undoubtedly the breathtaking ocean view. Each morning, we woke up to the sound of waves crashing and stunning sunrises that painted the sky in brilliant colors. The balcony was a perfect spot to enjoy coffee while soaking in the scenery. Just didn’t realize that it was a shared space with two other room.
The room itself was spacious, clean, and well-appointed, featuring modern amenities that made our stay comfortable. The hotel also offered a plunge pool area overlooking the ocean, which was a great place to relax and unwind.
Dining at the hotel’s restaurant was complicated but the staff was very very attentive and had great communication via WhatsApp. The service was prompt and attentive, enhancing our dining experience.
Overall, I highly recommend the Sophia Luxury Hotel for anyone looking for a serene getaway with stunning views and excellent service. However if you have physical disabilities, go elsewhere. The staff is amazing
Comment from Hotel Management
5 Sep 2024 by The Management, Hotel Management
Dear Parinda, Thank you for your feedback! We're delighted to hear that you enjoyed the warm welcome, breathtaking ocean views, and comfortable room. We're also pleased you found the staff attentive and the dining experience satisfactory. We appreciate your input regarding accessibility, although this is the way our property is built. In any other location we wouldn't have the view we have now. Thank you for recommending us, and we hope to welcome you back in the future!
by A verified traveler
Posted 10 Aug 2024
The hotel location was great. We really enjoyed our time there.
