Ratings based on 47 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Stunning hotel, really friendly and accommodating staff which was lovely and a range of food/drink options included within the all inclusive stay that made it very luxurious and affordable.
Comment from Hotel Management
19 Apr 2024 by Nikoletta Michopoulou Hotel manager , Hotel Management
Dear Rebecca Thank you very much for your choice to spend your vacation at Sol Marina Beach Your positive feedback gives us great joy. Looking forward welcoming you back during your next trip to Crete, we wish you all the best
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by Nikoletta Michopoulou Hotel manager , Hotel Management
Dear SofyaWe are thankful for your stay and choice.Thank you so very much for your great feedback. For us is important to know that you enjoyed your stay.Looking forward to welcoming you back as our valuable guest in the very near future, we wish you all the best , health , prosperity and a cozy winder timeSunny regards from still "summerly" Crete
by A verified traveler
Posted 22 Jun 2022
Pros
The hotel itself was very nice. We had a room for 4 (2 kids). We had our own terrace on 1st floor. This was an all inclusive hotel, i never do all inclusive but the food was good. Breakfast and lunch was very rich in number of choices. The drinks were typical "all inclusive" type, somewhat watered down, however, you can purchase cocktails for an additional fee.
Lots of families and old couples as patrons.
Cons
The only disappointing thing was the beach (hotel does not own that, only services it). Huge waves almost constantly that precluded anyone for going in water above knees (lifeguard enforced). The beach is sandy but sand looks very muddy, not like the other beaches on Crete. Good thing is we had a car and we went exploring other beaches that are very close by. Those were better for us because they had food/drink service at the beach (one thing i enjoy tremendously in Greece).
Comment from Hotel Management
23 Jun 2022 by Maria Zacharioudaki Sol Marina Beach , Hotel Management
Dear Aleksadra,
thank you for your stay and the time spared to give us your valuable feedback. We are pleased to read that you have enjoyed your stay in most aspects of the service and we have visited a lot of nice beaches and places on Crete.
We are deeply sorry that you did not enjoyed our beach due to windy weather .
We are looking forward to your return
Warm wishes and regards
by A verified traveler
great stay great value for money we would go back.
Posted 24 Oct 2021 on HotelsWe arrived by taxi €30 15 min journey.. Booking in was friendly quick, and we were taken to our room. All good, the room was as expected clean and pleasant with a balcony & sea view, towels were changed daily, pool towels also provided. Food was plentiful and varied, the staff work incredibly hard providing clean dining area with self serve wine, beer & soft drinks. The Pool area was lively , the beach just over the road also with beds and shade was great. Entertainment staff were really friendly. We spent 5 days here and found EVERY member of staff helpful and really friendly. We paid an excellent price and would on balance say that it was a fabulous place to stay . Just for the record with the information given by reception we walked to the bus stop 15 mins and took the bus back to the airport for €2.25 each !! amazing.
Comment from Hotel Management
27 Oct 2021 by Zeus Hotels Marina Beach Team, Hotel Management
Dear Miss Kathleen,
Thank you so much for choosing our hotel for your stay and for taking the time in writing this amazing review.
We couldn’t be happier with your highest rating and to know we have succeeded in meeting all of your expectations.
Your review gives us a great boost to continue to strive in offering nothing but the very best of services to all of our guests.
It will be our true pleasure to host you again at Marina Beach in the future,
We wish you a lovely winter and stay safe!
Warm regards,
MARINA BEACH TEAM
by A verified traveler
Posted 7 Oct 2019 on Hotels
Large hotel catering for mass tourism but under occupied due to recent Thomas Cook collapse but good facilities and plentiful food and drink.
Comment from Hotel Management
22 Oct 2019 by Sunconnect Marina BeachTeam, Hotel Management
Dear guests, Thank you very much for choosing our hotel for your vacations. We are delighted with your rating. We hope to welcome you again at our hotel soon. Kind regards! SunConnect Marina Beach Team
by A verified traveler
Posted 30 Jul 2019
Well structured and maintained
Nice location but not so great beach position
Comment from Hotel Management
31 Jul 2019 by Sunconnect Marina BeachTeam, Hotel Management
Dear guests, Good afternoon from SunConnect Marina Beach! Thank you so much for choosing our hotel for your vacations. We hope to welcome you again at our hotel soon. Kind regards, SunConnect Marina Beach Team
by A verified traveler
Posted 16 Jul 2019 on Hotels
Comment from Hotel Management
17 Jul 2019 by Sunconnect Marina BeachTeam, Hotel Management
Dear guests,
Good morning from SunConnect Marina Beach!
Thank you so much for choosing our hotel for your vacations.
We hope to welcome you again at our hotel soon.
Kind regards,
SunConnect Marina Beach Team
by A verified traveler
Great family getaway.
Posted 8 Jul 2019 on HotelsGreat place for a family. We had a good time and so did our son. Lots of things to do for both us and him. The only thing we were unhappy about was we put in some laundry and they promised it would be done in a day and it took over 2 days and a bit of a struggle to get it. To be fair it is an external service provider but if they offer the service they should manage it and customer expectations better.
Comment from Hotel Management
8 Jul 2019 by Sunconnect Marina BeachTeam, Hotel Management
Dear guests, Good afternoon from SunConnect Marina Beach! Thank you so much for choosing our hotel for your holidays! We are delighted with your comments. We hope to welcome you again at our hotel soon! Kind regards, Sunconnect Marina Beach Team
by A verified traveler
Posted 12 May 2019
Different pools, quite spacious, location good as close to beach and only a short drive 15 mins from airport
Comment from Hotel Management
15 May 2019 by Sunconnect Marina BeachTeam, Hotel Management
dear guest, thank you very much for sharing your opinion! We hope to have nice time in our hotel and hope to see you again at our hotel in the near future! Warm regards, SunConnect Marina Beach Team
Recommended
for Everyoneby A verified traveler from UK
Excellent hotel
Posted 13 Sep 2018What an excellent find it was! Hotel staff was welcoming, polite and attentive! Food was delicious, fresh, and fulfilled our expectations. Our room was clean, cool and comfortable with lovely sea views. We absolutely enjoyed our stay there!
Comment from Hotel Management
22 Sep 2018 by Sunconnect Marina BeachTeam, Hotel Management
Dear Guests,
Good morning from SunConnect Marina Beach!
We are delighted with your highest rating , thank you very much for sharing your opinion! Welcome to our hotel and we wish you to have nice vacations! Warm regards, SunConnect Marina Beach Team
