Ratings based on 59 Verified Reviews

3.9 out of 5
69% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Very happy with my stay at Smaragdi Rooms

Posted 27 May 2024 on Hotels
I rented a room for the night on my journey back to the UK. The host is very helpful and friendly, and helped with my arrival times. The Smaragdi Rooms are in a great location in the old city, close to the port, the shopping centre, a great bakery almost opposite and a really good vegan restaurant at the bottom of the road. Lively during the day but quiet at nighttime. The room is basic but had everything I needed, comfy bed, shower, kettle, coffee filter.
5 out of 5
by A verified traveler

Very happy with my stay at Smaragdi Rooms

Posted 26 May 2024 on Hotels
I rented a room for the night on my journey back to the UK. The host is very helpful and friendly, and helped with my arrival times. The Smaragdi Rooms are in a great location in the old city, close to the port, the shopping centre, a great bakery almost opposite and a really good vegan restaurant at the bottom of the road. Lively during the day but quiet at nighttime. The room is basic but had everything I needed, comfy bed, shower, kettle, coffee filter.
5 out of 5
by A verified traveler

Very happy with my stay at Smaragdi Rooms

Posted 25 May 2024 on Hotels
I rented a room for the night on my journey back to the UK. The host is very helpful and friendly, and helped with my arrival times. The Smaragdi Rooms are in a great location in the old city, close to the port, the shopping centre, a great bakery almost opposite and a really good vegan restaurant at the bottom of the road. Lively during the day but quiet at nighttime. The room is basic but had everything I needed, comfy bed, shower, kettle, coffee filter
5 out of 5
by A verified traveler

Perfect location and friendly welcome

Posted 15 May 2024 on Hotels
Very friendly welcome. My room was clean and tidy, simple and good value in a fantastic location in the old town. Close to the harbour, shops, restaurants - including a fantastic vegan restaurant at the bottom of the road. I’ve been offered flexibility in the check out (I guess still out of main season) so it’s been perfect for me as a solo traveller.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024 on Hotels
5 out of 5
by A verified traveler

Great value

Posted 8 Jun 2018 on Hotels
This place was clean, comfortable and in a great location and the staff were very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Nice hotel in a very nice street close to eveythin

Posted 24 Aug 2017
Pros: Location. Cleanliness. Quiet.
We just spend one night my daughter and I. The lady who treated us was very friendly and helpful. The bed was very good and the bathroom too all very clean. There was inside all what was advertised. Plenty of cafes and restaurants around in the old town of chania close to the harbour. We could visit everything on foot. I can recommend.
2 out of 5
by Mario

Not what we signed for

Posted 15 Mar 2017 on Hotels
Well this hotel was not available when we got there. The nice gentleman who welcomed us said it was under repaies. So he offered us a room in the hotel across the street called Talos. The hotel had only three rooms and was in a very very old building. The room was very humid and old. The bathroom was so old, it didnt even have a shower! If you carry luggage you will have to go up several ladder style stairs. The street we were on at least was nice!
Comment from Hotel Management
19 Mar 2017
Hello! We had a problem in Smaragdi hotel because we made a totally renovation and we had delay. Now everything is ok. The owner of Talos is our relative so for that reason you stayed there but now smaragdi is available again. Thank you very much and sorry for the confusion! Best Regards Georgia Plaka
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2016
Pros:
Cons:
Location:
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

In the centre of the old town, clean convenient

Posted 5 Oct 2016
Excellent location although can be noisy from bars on street. Old building with no sound proofing so could hear everything going on in the room above, plumbing also noisy but better if you leave the plug in the sink. We had room 1 which was great because there is a small back door leading onto a little backstreet where we put chairs outside, and easy if you have heavy luggage rather than carry it up narrow steep staircase at front. Good value. Didn't meet the owner but the girl that cleaned our room was friendly and gave us some good advice on the area.