Ratings based on 71 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2023 on Hotels
Excellent hotel facilities situated right on the beach front. Abundance of food all day and a great entertainment team. Would definitely recommend for a relaxing stay
Comment from Hotel Management
7 Nov 2023 by MK, Hotel Management
Dear Sharon,Thank you for posting your review following your stay with us. We are delighted that you had an enjoyable stay and we are looking forward to welcoming you again.Kind regards,The Hotel Management
by A verified traveler
Poor Excuse for All Inclusive
Posted 28 Sep 2023 on HotelsAs this was supposed to be an "All Inclusive Resort", it was extremely disappointing. First they placed myself and my wife into a very small room with a double bed and a set of bunkbeds. There was barely enough room to turn around in the room. Prior to that, they sent us out to find our room with poor directions, which was very confusing. They did place us in a different , larger room without the bunkbeds after complaining to the management. Secondly, I have stayed in several All Inclusive resorts, however, this was the first that charged you CASH deposits, for everything...ie. Pool towels, WiFi. There, was very little to do there that was included. They had a couple of kayaks and paddle boats that you could RENT. The food was basically the same every day, consisting of almost all carbs and starches, very little meat was served. They also had 3 separate, very small "restaurants" that you could make a reservation for, but it was very difficult getting a reservation and you were limited to what you could order, ie. 1 appetizer and 1 entrée, nothing more. The maid service entered the room everyday regardless of the do not disturb sign, twice while we were still in bed. All drinks were served in 4 oz paper cups, that, given the heat and humidity, would practically disintegrate within about 10 minutes.
This was a very poor excuse for an All Inclusive resort. Myself nor my group of 12 will never return nor suggest it anyone else looking for an all inclusive resort experience.
Comment from Hotel Management
13 Oct 2023 by MK, Hotel Management
Dear Douglas,It's regrettable to hear about your experience at our resort and we apologize for any inconvenience you may have faced. We take your feedback seriously and it fosters us to improve our services.Regarding the room allocation, we aim to provide our guests with a comfortable and spacious stay. We are sorry that we couldn't meet your expectations initially, but we were glad to offer you a more spacious room later on.Concerning the deposits in cash for certain amenities, it is a decision we have made in order to facilitate the procedures and refund the money to our guests instantly. We apologize if this was not communicated clearly before your arrival.We understand that variety is important, especially when it comes to food. We normally strive to cater to different dietary preferences and it's unfortunate to hear that you found our menu repetitive. In terms of our housekeeping service, we aim to provide a seamless experience and respect our guests' privacy. We are sorry for any discomfort you faced.We apologize if our facilities and services did not meet your expectations and we appreciate your feedback. We believe every guest's experience is important and we always strive to improve. Should you change your mind and wish to come back, we will ensure to look after you according to your preferences.Kind regards,The Hotel Management
by A verified traveler
Posted 22 Aug 2023 on Hotels
by A verified traveler
Posted 14 Aug 2023 on Hotels
No sunbeds , poor quality food and drinks
Costa who did the speciality coffees only really pleasure
by A verified traveler
Posted 30 Jul 2022
Lovely stay with good food selection , beautiful sea views, sone outstanding staff (Kostas in dining room , Sophia on crepes, Raldo in entertainment, lovely cleaning staff) made up for sone less enthusiastic employees .
Only negatives were 6am wake up to secure a sun bed for the day, some very un-relaxing techno music around tbe pool in the morning and disappointedly no motorised water sports for our entire 8 day trip .
That said, If your looking for a typical good quality all inclusive this hotel won’t disappoint .
Comment from Hotel Management
1 Aug 2022 by Online Quality Management A Hotels & Resorts , Hotel Management
Dear Mrs. Hazel
Thank you for visiting us at Roda Beach Resort.
We strive to make the experience at Roda Beach
one you will remember forever. Therefore, your comments are very important to us.
Your comments will inspire our staff to maintain their exceptional service.
Your comments for the sunbeds have been taken into serious consideration and we will work on the improvement.
Techno Music is discussed with our animation team and thank you for sharing that with us
We hope to have the chance to welcoming you again in the future, till then keep well
Kindest Regards
by A verified traveler
Posted 4 Jul 2022
Excellent resort made of amazing staff, delicious food, wonderful facilities and lovely sandy beaches.
Comment from Hotel Management
5 Jul 2022 by Online Reputation Management A Hotels & Resorts , Hotel Management
Dear Mr. or Mrs. Milo
Thank you for visiting us at Roda Beach Resort & Spa and for your trust given to A Hotels & Resorts.
We hope that we achieved our goal in making your stay memorable
by providing outstanding service!!!
We strive to make the experience at A Hotels one you will remember forever
especially for guests who counts as part of Roda Beach Family.
Therefore, your comments are very important to us.
Keeping our high standards through the years concerning the guest service,
especially in times like these, we do our outmost to meet our guest’s expectations.
We are happy that we have received your feedback as it will inspire our staff to keep up the good work & improve our services every single day!
We will be happy to have you back to Roda Beach next Year till then keep well
Best Regards
by A verified traveler
Posted 31 May 2022
Overall a lovely holiday but the staff worked very hard and there were not enough of them. The resort got very busy while i was there resulting in long queues for drinks and food. A pity because everything else was marvelous.
Comment from Hotel Management
11 Jun 2022 by Online Reputation Management A Hotels & Resorts , Hotel Management
Dear Ann,
Thank you for taking the time to post your comments which are important to us.
We are happy to hear that you had a lovely holiday at Roda Beach Resort & Spa
Your comments for the long queues for drinks & food have been transferred to our Bar Manager & Our Restaurant Manager and they are really sorry
to hear that the standards didn’t reach your satisfaction
We know that both departments will take your comments into serious consideration and they will do everything
in their power to keep their good work for improvement
We regret that we haven’t received your comments while you were staying with us
in order to understand your situation better and see if there was any other way
to make your holiday experience more relaxed.
We hope to see you back some day in our beautiful Roda Beach and have the chance to discuss with you in person.
We remain at your total disposal
Kindest regards
by A verified traveler
Could so easily be amazing...but it isn't
Posted 9 Oct 2021 on HotelsNice hotel with lots of activities, good food choices and lots of places to sun bathe and relax.
Some staff are world class and couldnt do more for you and the food in the Greek Restaurant is to die for. Some staff are incredibly bad, lazy and rude and wont even pour you a glass of wine or coffee and they stand around doing nothing.
Comment from Hotel Management
18 Oct 2021 by roda, Hotel Management
Dear Peter,
Thank you so much for staying with us and for sharing your positive experience. Your feedback is valuable, we will further investigate your comment about the staff.
Hope to welcome you again in the future.
Kind regards,
The Hotel Management
by A verified traveler
Posted 19 Aug 2021
by A verified traveler
It’s coming home England !!!!
Posted 7 Jul 2021 on Hotelsabsolutely amazing. Food selection outs standing, staff go above and beyond, I don’t know about old reviews as they put me of but this is a really really good hotel. The relation manager who was covering booked all my trips so cheap we rented a scooter for around 20 euro and drrove round the town rhoda is amazing and this hotel is worth visiting
Comment from Hotel Management
15 Jul 2021 by The Hotel Management, Hotel Management
Dear Sam,
Many thanks for the positive rating and your great comments. We worked really hard to upgrade our facilities and to offer our best services, so we are happy to see that it was reflected in your visit.
It will be our pleasure to welcome you again.
Best regards,
The Hotel Management
