Ratings based on 351 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 21 Oct 2024
The view is pretty
by A verified traveler from Horwich
Posted 20 Oct 2024
by A verified traveler
Posted 19 Oct 2024
The aesthetic of the hotel and the view were highlights.
On check in I told reception we were separate, but instead of treating me as a separate entity they decided to show the two friends I came with my room first. After checking out I found out they billed what should have been billed to my room to their room. My room was smaller than theirs, which was upsetting as I know we paid the same price. The bathroom door had a lock but didn’t lock. Its outward swing blocked the circulation of the room. The drawers either wouldn’t work or would get jammed and fall out.
The quality of house keeping to turn over my room was poor. Clumps of hair left by the sink. Furniture was left askew. Never left more toothpaste or q-tips when I finished what was originally given on check-in.
My requests through WhatsApp were granted. There was a friendly cat on site.
by A verified traveler
Posted 18 Oct 2024
Comfortable stay, due to miscommunication our complimentary drinks ended up being billed to the room which caught us off guard. The staff are friendly and very accessible through WhatsApp, rooms are clean, breakfast is yummy! If you are planning to rent vehicles it is a great place to be as the area is not very walkable.
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 15 Sep 2024
The pool and the view is what you are paying for. They are great, but I wouldn’t say this hotel is 5 star. More like a 3-4 it’s also pretty expensive and not worth the price they charge. The food was mediocre at best. And the neighbors gave us a noise complaint on a Saturday night for chatting on the phone on the balcony. Overall nice place, staff was friendly but not worth the price. Will not stay again
by A verified traveler
Posted 31 Aug 2024
We had a great time at this hotel! Beautiful view and great staff!
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 23 Aug 2024
We had a great time at Rocabella. The staff is wonderfull, the food is great and hotel is really nice. We got the highest room in the property with the most amazing view to the ocean.
