Ratings based on 136 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Aug 2023 on Hotels
The breakfasts were of poor quality products
Comment from Hotel Management
2 Oct 2023 by Anne, Guest Relations, Hotel Management
Dear Mark, On behalf of the management and staff of Porto Platanias Village Resort & Spa we would like to thank you for staying in our premises and for taking time to share your experience with us. It is very disappointing for us to read that the breakfast did not live up to your expectations. We would like to point out that our hotel uses fresh and high quality products in order to provide our guests with the best possible meals. Your comment has been well noted since we want to always improve our provisions. Thank you again for your feedback. We wish you a lovely autumn and we wish to welcome you back soon.
5 out of 5
by A verified traveler

Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Nancy Guest Relations, Hotel Management
Dear Tina,It is a great pleasure for us to see that you enjoyed the maximum your stay with us and our team is looking forward to seeing you again, so we can create together more beautiful moments.Kind Regards,NancyGuest Relations
4 out of 5
by A verified traveler

Posted 6 Aug 2022
Very clean and modern , good food for adults but very poor for children , Not enough sun beds for the amount of people at the hotel
Comment from Hotel Management
8 Aug 2022 by Antonia, Hotel Management
Dear Adam, We would like to thank you for your preference towards our hotel and for taking time to write us a review, here on Expedia.com! Your nice comments designate that we uphold our standards high, especially when it comes to cleanliness and gastronomy, which are of a major importance for us! Furthermore, we appreciate a lot your constructive feedback! We are disappointed that the things you mentioned did not live up to your expectations, however we can assure you that we will take it into account for further improvements. We are looking forward to welcoming you back to our premises!! With best regards, Antonia Guest Relations
2 out of 5
by A verified traveler

Posted 2 Aug 2022
The grounds are beautiful but the room was a catastrophe. I had a one bedroom room for $350 per night. The room was tiny, the beds were the typical 2 tiny twin beds stuck together. If the mattresses were descent it would be ok but you literally would sink in the mattress. There is also no tv in the living room and the whole room was no more than 250 sq feet or 25 square meters. Do not waste your hard earned money here on a crap room. I stayed up the road at 2 other hotels for roughly a third the cost and they were the same size with nicer finishes and descent normal queen size mattresses.
Comment from Hotel Management
2 Aug 2022 by Antonia, Hotel Management
Dear William, Thank you for taking time to write us a review regarding your recent stay with us! We are very sorry that the things you mentioned above did not meet up your expectations. Please kindly note that, reporting challenges aster your stay, does not give us the opportunity to get involved in the situation and limits you from privileges that could improve your experience. For cases like these, our whole management team as well as our guest relations’ and front office officers are on daily duty, aiming to serve all guests efficiently. We would like to kindly inform you that our one-bedroom apartments are not just 25 sq.m, but rather spacious and fully furnished. Moreover, upon your request, we could have immediately transformed the two-single beds to one double bed. We take all comments into consideration and you may sent us a detailed review to our e-mail, in order to help us have a better understanding of the problem caused. With kind regards, Antonia Guest Relations
4 out of 5
by A verified traveler from Leeds

Posted 29 Sep 2019
The property was lovely, very clean and well maintained, the pool area is nice an spacious. It’s nice not to be in a high rise hotel! The food on the other hand I would not recommend this for all inclusive! Bed and breakfast at best! It’s jusy not at a 4* standard of all inclusive. The post mix and beer was not a brand so they didn’t taste great. If you are all inclusive the drinks are a self serve machine which also has a beer pump, most of the time the beer came with floating white bits in. I don’t think the lines get cleaned very often. We ended up buying drinks from the shop to be on the safe side! Staff were ok, although a lady had fallen down the stairs and we stayed with her as the staff didn’t seem interested which I think is appalling, 4 people staying at the hotel stayed with her until the ambulance arrived, hotel staff only came to tell us when the ambulance was here. All in all we waited approx 2 hours, maybe they could benefit from first aid training!
Comment from Hotel Management
4 Oct 2019 by Alexia-Public Relations, Hotel Management
Dear guest we would like to thank you for your feedback regarding your last stay in our resort!We were pleased to hear that our prime location , cleanliness and our pool area was met your expectations!As we respect all kinds of reviews, we would like to mention that our post mix is from a well-known company as well as our draft beer in the self serve maschine.Since we are following Health and Safety procedures in all of our departments we are extra careful with the hygiene's of our equipment , as you tried to imply otherwise. Further to your comment regarding the accident of our guest, our staff had made all the necessary procedures in order to help her and that includes first aid, doctor and general supervision and we feel sorry to receive this unfair criticism. We would like to thank you for your review Kind regards
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2019 on Hotels
4 out of 5
by A verified traveler

Posted 20 Aug 2019
Very friendly staff, lovely swimming pool, nice clean room. Breakfast was Ok - more cereal options would have been nice.
Comment from Hotel Management
26 Aug 2019 by Alexa-Public Relations, Hotel Management
Dear guest, thank you so much for your preference towards our hotel and furthermore for your rating! We appreciate all your comments regarding our breakfast buffet and we really hope to have the chance to accomodate you again in our premises. Kindest regards
2 out of 5
by A verified traveler

Posted 18 Aug 2019
We booked a double bedroom apartment that was supposed to be 45 sqm with a superb view overlooking the area. It is not even a 30 sqm apartment, with a very limited view on the wall separating the resort from the back road!! We explained to the Reception and the reply was that the hotel is fully booked! Nice area and staff but paid 500€ for a room worth 200!!
Comment from Hotel Management
30 Aug 2019 by Alexia-Public Relations, Hotel Management
Dear Guest, we would like to thank you for taking the time to rate us in Expedia. Further,we are really sorry to hear that you staying with us didnt meet your expectations . As you dont provide us more details about your reservation ,we would like only to mention that since you have probably taken the room type that you have booked for ,and our colleagues at the reception area are always trying to find the best solution for our guest to have relaxing holidays we are sorry that they didnt meet your expectations as our hotel runs high season period. Nevertheless we hope that we will have the pleasure to accomodate you soon again in our Resort and prove you otherwise. Κind regards
4 out of 5
by A verified traveler

Porto Platanias village

Posted 10 Jul 2019 on Hotels
Very nice hotel with many pools. Good for children. Nice and polite staff. Close to the beach, shopping and restaurants. The hotel restaurant has excellent food.
Comment from Hotel Management
26 Jul 2019 by Alexia- Guest Relations Department, Hotel Management
Dear Guest We would like to thank you for choosing our resort to spend your holidays and for your feedback in expedia. We are pleased to hear that our hotel met your expectations and we wish to have you back soon again! Kind regards
4 out of 5
by A verified traveler

Holiday

Posted 17 Sep 2018 on Hotels
Lovely hotel, rooms were pleasant and always clean. Staff were friendly. We only had breakfast at the hotel but the food was nice and there was loads of options
Comment from Hotel Management
18 Sep 2018 by Lefaki Maria Guest Relations Manager., Hotel Management
Dear guest, thank you so much for your high rating we really appreciate it . We really hope to have the chance to accomodate you again in our premises Kindest regards
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