Ratings based on 19 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
A fantastic hotel all round. We booked the all inclusive option which worked well for us. We had a room with a sea view terrace. It was worth the extra cost as it had a jacuzzi, bali beds, sofa & firepit! Yoga & Pilates equipment was also provided for our private use, so early morning yoga sessions on the terrace overlooking the sea were a must! The food & drink were also very good. All dinners were al la carte & the quality was exceptional even though they were catering for large numbers. The pools were large & there were generally plenty of sunbeds to use along with waiter service from the pool bar. The beach was opposite the hotel & had comfy sunbeds, serviced also by the pool bar. The only negative if there is one was that there wasn’t really much around in the immediate vicinity. However, we did hire a car which allowed us to go further afield so we could explore a bit more of Crete. A very relaxing holiday & we thoroughly enjoyed our stay there. Thank you.
Comment from Hotel Management
23 Sep 2024 by Marili Milolidaki, Hotel Management
Dear Angela Ruth, Thank you for choosing to stay at Paralos Kosta Alimia and for sharing your experience with us. We are delighted to hear that you enjoyed our all-inclusive package, the stunning sea view terrace with the jacuzzi, bali beds, sofa, and firepit, as well as the private yoga and Pilates equipment provided in your Retreat Double Direct Sea View Hydro-massage Tub Room. It's wonderful to know that you found the food and cuisine and drink menus exceptional and that you had a relaxing holiday overall.Our hotel is indeed a wonderful starting point located right on the beach, to discover the beauties of CreteWe hope to welcome you back for another enjoyable stay. Warm regards, Marili MilolidakiParalos Hospitality Team
by A verified traveler
Posted 24 Aug 2021
Fantastic location by the beach . Lovely spot for a relaxing holiday . We were the only English In the hotel but had a wonderful time chatting to folk from all around Europe .
We accessed many trips such as snorkelling, scuba diving and sailing .
The staff were very friendly and the food was excellent . The bar was open till midnight with a great range of drinks on the all inc package . The pool areas were super with very comfortable sun beds but we preferred the beach which also had these .
We will be back .
by A verified traveler
Posted 24 Aug 2019 on Hotels
Comment from Hotel Management
27 Aug 2019 by Thomas, Hotel Management
Dear John
thank you very much for taking the time to write a review for our Hotel. It was a great pleasure for us to welcome you and your family in our Hotel.
All the Best to all of you
The hotel management on behlaf of the whole Kosta Mare Palace team
by A verified traveler
Posted 11 Jul 2019 on Orbitz
Comment from Hotel Management
27 Aug 2019 by Thomas, Hotel Management
thank you very much for taking the time to write a comment regarding your stay in our hotel.
It was a great pleasure for us to have you among our guests.
Thomas on behalf of the whole Kosta Mare Palace team.
Kind regards
by A verified traveler
Posted 22 Sep 2018 on Orbitz
Nice hotel close to the beach, friendly staff, good food
by A verified traveler
Posted 5 Nov 2024
Superbe hôtel, les chambres avec accès piscine et matelas privatifs sont très très sympa, sans doute à préférer aux suites avec piscine privés pour lesquelles je n'aime pas les palissades de séparations que j'aurais plutôt supprimé ou végétalisé.
Le personnel est attentif et agréable et cela sans se forcer et cela aide à passer un séjour agréable. Le sentiment qui en résulte est de se sentir plus accueilli que servi et c'est un point important.
Bien sûr le panorama est superbe surtout vu de la piscine principale.
Toutefois, et malgré tous ces points positifs, le joyaux de cet hôtel réside dans sa restauration, dont certains plats sont proches d'un bistronomique de qualité et des pâtisseries nombreuses et différentes chaque jour qu'on pourrait trouver chez Hermé.
Optez pour le tout inclus, c'est vraiment un délice midi et soir dans les 5 restaurants thématiques.
C'est d'ailleurs probablement ce qui m'y fera retourner.
La plage est aussi équipée des mêmes "Transats matelas" de presque 40 cm d'épaisseur !
En cas de besoin, pour commander un excellent cocktail avec ou sans alcool voir un snack, il suffit d'appuyer sur une sonnette disposée sur chaque "parasol paillote" pour appeler l'un serveur du bar de l'hotel situé à 50 mètres.
Pour finir, le personnel de réception, tout comme une partie du personnel de salle est multilingue et certains parlent couramment le français.
Comment from Hotel Management
6 Nov 2024 by Marili Milolidaki, Hotel Management
Dear Gael, Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you enjoyed the rooms with pool access and private sunbeds, as well as the attentive and pleasant service provided by our staff. Your feedback regarding the restaurant and the variety of dishes is greatly appreciated, and we are thrilled that you found our culinary offerings delightful. We are glad that you found our staff welcoming and multilingual, adding to the overall positive experience. We will take into consideration your suggestion regarding the design of the private pool suites. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Marili MilolidakiParalos Hospitality Team
by A verified traveler
Posted 19 Oct 2024
Hotel Personal, freundlich und zuvorkommend. Ambiente hervorragend gut.
Comment from Hotel Management
29 Oct 2024 by Marili Milolidaki, Hotel Management
Dear Alexander, thank you for your kind words about our friendly and attentive staff as well as the excellent ambiance. We strive to provide exceptional service to all our guests and we are glad to have achieved this with you. Hope to have the joy to welcome you back soon!Warm Greetings from CreteMarili MilolidakiParalos Hospitality Team
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Marili Milolidaki, Hotel Management
Dear Laura, thank you for your positive rating. We appreciate your feedback and hope to welcome you back soon. Best regards, Marili Milolidaki Paralos Hospitality Team
by A verified traveler
Posted 6 Sep 2024
Super Lage
Super Zimmer
Super essen und Service
Wir haben jede Minute absolut genossen !
Comment from Hotel Management
9 Sep 2024 by Marili Milolidaki, Hotel Management
Dear Paul, We are delighted to hear that you enjoyed our prime location, rooms, food, and service. Your satisfaction is our priority. Looking forward to welcoming you back soon! Marili MilolidakiParalos Hospitality Team
by A verified traveler
Posted 23 Aug 2024
Wir haben uns für 10 Tage als Paar im Hotel Paralos Kosta Alimia eingecheckt.
Empfang:
Freundlich und zuvorkommend mit Willkommensdrink und Erfrischungstuch.
Zimmer:
Dem heutigen Standard entsprechend und sauber.
Poolanlagen:
Sehr schön gemacht. Sehr bequeme Liegen, welche direkt in dem Pool integriert sind.
Strand:
Hoteleigener Strand.
Sehr schön und bequeme Holzliegen mit Strohsonnenschirm.
Essen:
Reichliches Angebot in guter Qualität.
Verschiedene Restaurant:
Mediterrane
Griechische Taverne
Griechischer Grill
Seadfood
Steakhouse
Die Vorspeisen sind von den Portionen her viel zu gross. Weniger wäre mehr.
Manchmal etwas zu lange Wartezeiten zwischen den einzelnen Gängen.
Wir haben All- inklusive sehr geschätzt.
Einen etwas bitteren Beigeschmack hatten wir ganz zum Schluss unseres Aufenthaltes.
Wir haben am Vorabend an der Rezeption nachgefragt, ob wir das Zimmer am Abreisetag länger als 12:00 Uhr (Check- out) behalten können.
Man bestätigte uns dies und meinte, es wäre kein Problem, weil unser Zimmer nicht weitergegeben wird.
Am nächsten Tag wurde uns mitgeteilt, dass das Zimmer gebraucht wird. Es ginge nur, wenn wir das Zimmer wechseln würden. Der Aufwand für 4 Stunden war uns aber zu gross.
Schade, wir hätten gerne für das Zimmer die Verlängerung bezahlt.
Jetzt müssen wir fast 5 Stunden auf den Shuttle warten.
Wir hoffen Sie tragen dieser sehr schönen, neurenovierten Anlage sorge!
Comment from Hotel Management
3 Sep 2024 by Marili Milolidaki, Hotel Management
Dear Corinne Melanie, Thank you for choosing to stay with us at Hotel Paralos Kosta Alimia and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed various aspects of your stay, from the friendly reception to the well-maintained rooms and beautiful pool facilities. It's wonderful to know that you appreciated the hotel's amenities, including the private beach and the diverse dining options that highlight our local culinary culture with an elevated a la carte twist. We sincerely apologize for the inconvenience you experienced regarding the miscommunication about the late check-out request. Your feedback is invaluable to us, and we will address this issue internally to ensure it does not happen again. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Warm regards, Marili MilolidakiParalos Hospitality Team
