Ratings based on 299 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 30 Sep 2024
Not suitable for family.
by A verified traveler
Posted 28 Sep 2024
This property is not a resort. The beach is nice but that’s it. The staff was rude and pushy. A bouncer got in my face for bringing a water bottle to breakfast when I was on my way back to my room. Cleaning took 3 towels from me on the first day and only gave back 1. I had to argue with the front desk worker til he got the manager just to get another towel. I was there for 4 nights and the sheets weren’t changed AT ALL. DO NOT take the sheets off the bed because the mattress will disgust you. Friends I met staying there that were girls also said the staff was rude to them and had hit on them while on duty. If you stay there you still get charged the same as civilians for a beach chair ($35). Overall terrible experience, I would stay somewhere else and just take a day to go out to paradise beach.
by A verified traveler
Posted 15 Sep 2024
The hotel is in a great location. I think the only negative point is because you have to pay for the sun bed separately every day. Very expensive for the people that is in the hotel. We thought it was included.
Comment from Hotel Management
15 Sep 2024 by MICHAEL, Hotel Management
THANK YOU
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 30 Aug 2024
Bad check in and shuttle experience. Club wasn't as good as expected. Food was okay but beach was wonderful! Cheapest drinks on the island. You get what you pay for !
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by MICHAEL, Hotel Management
THANK YOU
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
2 Aug 2024 by MICHAEL, Hotel Management
thank you
