Ratings based on 22 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024
Really bad customer service! All they care about is their money
by A verified traveler
Posted 28 Jun 2024
First appearance of property is nice. Front check in staff extremely helpful and accommodating. Pool staff also very attentive. Ask for a room not facing the road, very load with cars and bikes.
Once given room key, things seem to go bad. Roller blind - broken, holes in blind and didn’t roll up.
Air condition - broken not working. Air conditioning throughout whole property and all rooms was not working. It seems reading other reviews air con hasn’t been working for weeks possibly months. Before booking make contact hotel to ensure air con is fixed. We were taking to locals they mentioned air con has been broken 12 months.
We were given a fan to help with the heat in the room but it became unbearable and the hotel moved us to their sister hotel.
The sister hotel was extremely apologetic when we arrived. No apologies, not even water or drink even a reduction cost from Paola Hotel.
A big massive thank you to Kosta from Akkadian Hotel for making our stay amazing!! He went above and beyond to make our stay memorable.
by A verified traveler
Posted 16 Aug 2023 on Hotels
Thank you for an amazing stay at Paola’s. The staff was kind. The hotel manager, Maria is the best! She is the kindest person and so attentive to our family, always checking in to make sure our stay was perfect.
Comment from Hotel Management
23 Aug 2023 by Evgenia, Hotel Management
Dear Guests, we would like to thank you for your positive review and recommendations as this is very important to us! We will be happy to see you again! Best Regards,
by A verified traveler
Posted 24 Mar 2023 on Hotels
Comment from Hotel Management
29 Apr 2023 by Evgenia, Hotel Management
Thank you for your rating!
by A verified traveler
Posted 17 Nov 2022
Beautiful
Comment from Hotel Management
23 Nov 2022 by Evgenia, Hotel Management
Thank you so much!
by A verified traveler
Posted 17 Sep 2022 on Hotels
Comment from Hotel Management
10 Oct 2022 by Evgenia, Hotel Management
We appreciate your feedback and would like to thank you for choosing our hotel!
by A verified traveler
Beautiful & Inviting
Posted 10 Sep 2022 on HotelsEveryone was super inviting and the reception desk was helpful in getting transportation. Christina gave a wonderful service and was very kind! The view from my room showed a gorgeous view of Mykonos and a wonderful sunset!
Comment from Hotel Management
13 Sep 2022 by Evgenia, Hotel Management
Thank you so much for your kind review!
by A verified traveler
Posted 29 Aug 2022 on Hotels
Comment from Hotel Management
8 Sep 2022 by Evgenia, Hotel Management
Thank you for your excellent rating!
by A verified traveler
Posted 23 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by Evgenia, Hotel Management
Thank you so much!
by A verified traveler
Posted 18 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by Evgenia, Hotel Management
Thank you for your time rating our hotel. It is unfortunate that you didn't leave us any comment in order to know what displeased you and take all actions needed to correct it.Best Regards,
