Ratings based on 96 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Nikoletta, Hotel Management
Dear Eleni, Thank you for your feedback. We are really dissapointed that we did not meet your expectations. Please get back to us in case you would like to give us a more detailed feedback. We are welcoming you back for an improved experience.Best Regards, Palatino Hotel team
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
25 Oct 2024 by Nikoletta, Hotel Management
Dear Michael, Thank you for your positive 5-star rating. We hope to welcome you back in the future.Best Regards, Palatino Hotel
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Nikoletta , Hotel Management
Dear Deborah, Thank you for taking the time to leave us a 10 out of 10.We are thrilled that you had a nice experience while staying with us and we are looking forward to welcoming you again.Best Regards, Palatino Hotel
by A verified traveler from Trenton
Posted 11 Aug 2024
Room was ok, desperately needed a full length mirror. Housekeeping was ama
Comment from Hotel Management
12 Aug 2024 by Nikoletta ., Hotel Management
Dear Per, Thank you for your feedback. We're glad you found the room satisfactory and appreciated our housekeeping service. We appreciate your suggestion about the full-length mirror and will certainly consider it for future improvements.We hope to welcome you back soon!Kind Regards, Palatino Hotel
by A verified traveler
Posted 8 Aug 2024
For this price you couldn’t ask for more. 7 min walk from the center. Great base to see the island.
The beach 5 min from the hotel is not impressive at first glance with pebbles and stones but you get sand and clear water just 3 meter in. Until we started traveling around to the beauty spots we were spending lots of time there.
Comment from Hotel Management
8 Aug 2024 by Nikoletta , Hotel Management
Dear Marek, Thank you for your review. We're happy to hear you found our location convenient for exploring the island. Your insights about the nearby beach are appreciated and will be helpful for future guests.We are looking forward to welcoming you back soon. Best Wishes, Palatino Hotel
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Nikoletta , Hotel Management
Dear kristi, Thank you for your 5-star rating! We're delighted you had a great stay. We look forward to welcoming you back soon!Warm regards,Palatino Hotel
by A verified traveler
Posted 28 May 2024 on Hotels
Very nice stay
Comment from Hotel Management
27 Jun 2024 by Nikoletta , Hotel Management
Dear Paul, Thank you for taking the time to leave us a review. We are really glad to hear you had such a lovely experience while staying with us. Your satisfaction is our top priority, and we look forward to serving you again soon.Best Wishes,Palatino Hotel team
by A verified traveler
Very good
Posted 24 May 2024 on HotelsFirst class good staff and breakfast
Comment from Hotel Management
27 Jun 2024 by Nikoletta , Hotel Management
Dear Paul, Thank you for taking the time to leave us a review.We are really pleased you had such a lovely experience while staying with us. We will make sure to pass your kind words within our team. We hope we will be able to accommodate you again in the future. Best Wishes, Palatino Hotel team.
by A verified traveler
Posted 20 Aug 2023
We were given a room that smelled like sewage and had not been properly cleaned before our arrival. Make staff were so incredibly rude, shockingly patriarchal, self righteous and unhelpful we had to leave for a better hotel and environment. The only acceptable thing about this hotel is the hotel manager who is a professional lady who agreed to refund the money for two out of three nights we were supposed to spend at the hotel. Everything else is utterly below standard, dirty to the point of making you physically sick, and to be avoided at all costs.
by A verified traveler
Posted 13 Sep 2022
The room was nicely decorated, comfortable, the staff was very friendly and helpful. The breakfast included in the stay was great. It would cost you 20€ at a restaurant. The things that weren’t great- I very specifically selected and paid for a sea view it was more expensive than the non view rooms. They didn’t give us that room and very unapologetically told us someone else was in it. No refund for the difference was offered. Our room ended up being above the outdoor portion of the restaurant which got very noisy very early and the view was of an ugly rooftop. The other thing that wasn’t great was the cleanliness of the bathroom. I kept finding long black hairs in the sink and tub so I gave the floor a swipe with a wet towel and there were actually many of those hairs and the towel was very dirty after I wiped up. To be fair they let us in the room early because we were very jet lagged so they may have rushed the cleaning in order to be helpful.
