Ratings based on 110 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Excellent all round
by A verified traveler
Posted 21 Oct 2024
We really enjoyed our stay at the Odyssey hotel. The location was very close to Agia Effimia which we enjoyed using as our base. The three (!) different Katherines looking after reception were all very kind and helpful and gave us great recommendations of places to stay.
We found the electrical box in our room very noisy on the first night but were promptly moved after sharing this with staff.
The couple of changes we'd have liked would be to have a duvet rather than just sheets, although know this isn't uncommon for a lot of Europe! We also found it strange that we could not eat our own food by the pool due to it being owned by the restaurant, despite the pool being only for hotel guests anyway.
Finally, there's a sign in the bathroom saying to hang up towels if you don't want them washed every day and we liked this as are quite eco-conscious, however regardless of how we hung them up they seemed to be changed every day.
Comment from Hotel Management
23 Oct 2024 by Catherine/Front desk, Hotel Management
Dear Sophie,Thank you very much for taking the time to post a review. We are delighted to know that you have found the three Catherines, at the reception, kind and helpful. In your room you did not have only sheets in your bed, you also had a summer blanket, but it seems you did not used it at all. If we knew that you were feeling cold and you needed a ticker and warmer duvet we would have certainly given one, but we have not asked one from you.As a person who works in the touristic serctor (you reported this at the reception) it sounds very strange from your side to mention that you were not allowed to eat your food by the pool, which was not purchased at the premisses. Apart from the fact that the stuff -who clean the place arount the pool and make sure that pool facilities work properly for you to use them everyday- are get paid by the hotel for the service they provide and not from the bakery shop in the corner, in addition (and more importantly) Greek taxation system is very strict and they make checks regurarly, so if you were cought to eat food that was not purchased by the hotel's restaurant the hotel would have to pay a fine to the tax office and get forced by the tax officers to close down the hotel for days, as a penalty. We are sorry but this is a risk that we cannot take. According to the Greek tax system, food and drinks by the pool have to be invoiced, at the place they are consumed. In addition, on your arrival, you were given an information paper, with hotel's policies. On this paper, it was clearly mentioned that no outside food or beverages permitted by the pool and public areas. Our pool policy was also placed at the pool area. The same food and drink policy around the pool facilities applies to all the hotels in Greece now. As for your towels, were changed -although hunged- because, according to the ladies who cleaned your room, they had to be changed, as they were looking dirty. They are advised to change the towels if they look dirty according to the healty protocol we need to follow. Thank you again for chooding the Odyssey and we hope to see you again in the future.Warm regards,
by A verified traveler
Posted 2 Oct 2024
Lovely small hotel, staff couldn't do enough for us....they even offer a (limited) shopping service for essentials!!!
Pool isn't heated, and was fairly cool in September.
Recommended.
Comment from Hotel Management
2 Oct 2024 by Catherine/Front desk, Hotel Management
Dear Mr. Christopher Grant,Many thanks for your lovely review! We are glad to know you have had a wonderful stay at the Odyssey and we hope to see you again in the near future!Best wishes from us all,Catherine
by A verified traveler
Posted 8 Sep 2024
Beautiful Hotel - views are amazing and staff is very curteous and always with a smile
Comment from Hotel Management
9 Sep 2024 by Catherine/Front desk, Hotel Management
Dear Christina,Many thanks for your fantastic review!We are delighted to hear that you enjoyed your stay and the views and that you have found Odyssey team very curteous and smiling. We appreciate having you as our guest and we hope to see you again soon!Warm regards,
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Catherine/Front desk, Hotel Management
Dear Robert,Thank you very much for your 5 star rating! We are delighted to know you have had a wonderful stay at the Odyssey! We hope to see you again soon!Best wishes from us all,CatherineFront desk
by A verified traveler
Posted 7 Jul 2024
An amazing hotel in a great location run by the nicest people! We had high expectations based on reviews we had read before we booked our trip and we were not disappointed. The hotel is in a great location, Agia Efimia is a lovely place to stay, nothing not to like. The Odyssey Boutique Hotel is in a great location, within a couple minutes you can walk to everything, shops, restaurants and bars, boat or car rental locations, yet it's quiet. Our room was lovely, very comfortable (and large) bed, nice seating area, great balcony with stunning views, modern bathroom and all spotless! The staff are so friendly and manage the balance of being attentive while also discrete, expertly. They really couldn't be nicer or more friendly.
Plenty of parking if you rent a car (we would recommend a hire car to see all of the island). I nearly forgot to mention the pool area - just brilliant! A lovely pool, plenty of space around it and the many sunbeds, never a problem to find available sunbeds and a parasol. Highly recommended.
Comment from Hotel Management
8 Jul 2024 by Catherine/Front desk, Hotel Management
Dear Guest,We can't thank you enough for taking the time to write such a wonderful review about your recent stay at the Odyssey Boutique Hotel. We hope to have the pleasure to see you again in the near future!Best wishes from us all and a big thank you!Catherine
by A verified traveler
Posted 20 Jun 2024
Been many times to this simply Amazing hotel will definitely be booking for next year
Comment from Hotel Management
21 Jun 2024 by Catherine/Front desk, Hotel Management
Dear Amanda,It was lovely to see you again this year! Thank you very much for your 5star rating and review! We can't wait to see you again soon!Best wishes,Catherine/Front desk
by A verified traveler
Posted 13 Jun 2024
Very friendly helpful staff. Clean, fresh and pretty building. Outstanding location for local dining and exploring northern kefalonia.
Comment from Hotel Management
13 Jun 2024 by Catherine/Front desk, Hotel Management
Dear Guest, Thank you so much for your woderful review! We are delighted to know you have had a lovely time at the Odyssey and we hope to have the pleasure of seeing you again in the near future. Best wishes from us all,Catherine/Front desk
by A verified traveler
A Truly Superb Boutique Hotel
Posted 17 Sep 2023 on HotelsThis hotel is truly superb! The staff were extremely friendly and helpful. The room was modern, pristine, spacious and well appointed. The room's mini bar prices were reasonable and the restaurant is well worth a visit. It's located just off the main road but close to the town's activities in the central port area. The swimming pool area is awesome and the hotel provides you with pool towels and, if you need, beach towels for off-location use. It certainly looked and felt like the best hotel in the area by far - extremely highly recommended!
Comment from Hotel Management
17 Sep 2023 by Catherine/Front desk, Hotel Management
Dear John,What a lovely review! Thank you so much for taking the time to write such a wonderful review, and letting us know of how much you enjoyed your stay at the Odyssey!We hope to have the pleasure of seeing you and servicing you again in the future, for another lovely Odyssey experinece.Best wishes from us all,Catherine and the team xx
by A verified traveler
Posted 31 Aug 2023
The view from the hotel is unique. For sure the best hotel in the area and maybe in the island. The staff was professional and in the same time friendly and genuine.
Comment from Hotel Management
8 Sep 2023 by Catherine/Front office , Hotel Management
Dear Guest,It was such an honour to be able to servicing you!Thank you very much for your wonderful review!We hope to be able to see you again in the near future. All the best,Catherine and the team