Ratings based on 11 Verified Reviews
4.9 Room cleanliness
4.3 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
The room was clean and comfortable. The are appeared to be residential. When calling for a taxi, the cab driver would sometimes get lost.
Comment from Hotel Management
7 Sep 2024 by Vaso, Hotel Management
Thank you for your comments.
by A verified traveler
Posted 29 Jul 2024 on Hotels
Our room was very clean and beautiful!! The only thing that made it a little unbearable was the Air conditioner was not cooling our room. It felt cooler outside than in our room and it was hard to sleep at night. Other than that I would stay there again in cooler weather.
Comment from Hotel Management
20 Aug 2024 by Vaso, Hotel Management
Thank you for your nice words and your notice .We ll glad to see you again
by A verified traveler
Posted 2 Jul 2023
Beautiful property enjoyed our stay there
Comment from Hotel Management
21 Jul 2023 by Orion Eco Suites , Hotel Management
Thank you for your kind comments. Are so valuable for us and help us to keep our services high.
by A verified traveler from Norwich
Posted 23 Apr 2023
Really nicely designed and laid out rooms. Had a very nice feel
by A verified traveler
Posted 21 Aug 2024
We had an overall great stay at Orion eco suites. The complex is wonderful with its pool, plenty of outdoor seating and proximity to Heraklion and local beautiful beaches.
In particular, the helpfulness of the employed bartender was unbeatable after our car broke down and we are extremely grateful that we had someone on site who was so willing to help us straight away!
Although our room was small, it was always cleaned sufficiently every 2 or 3 days and the sheets and towels were changed.
What bothered us personally about our room was that there was very little daylight. Due to the fact that there was no fly screen in the only window in the room, we did not dare to ventilate in the evening/night (in cooler temperatures) due to numerous moths and mosquitoes. It was also very noisy throughout the accommodation. Which personally robbed us of sleep, but that is very individual, was the relatively hard bed and the pillows which were too high and also rather hard.
We also had two power cuts, one of which only affected our apartment and lasted for about an hour. However, after we reported it, the owners even came to check on us and proved to be extremely helpful!
All in all the complex still has everything you need to be happy, supermarkets, bakeries and a beautiful beach are less than 10 minutes away and if you have any problems you can contact the complex's hotline 24/7.
We really enjoyed our stay despite the annoying little trifles and can recommend Orion Eco Suites!
Comment from Hotel Management
7 Sep 2024 by Vaso, Hotel Management
Thank you for your comments.Help us to improve our selfs and provite better services.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Vaso, Hotel Management
Thank you for your coments.
by A verified traveler
Posted 12 Aug 2024
Nice and calm property just a few minutes away from Heraklion and Knossos Palace. The suite has everything you need to make your stay comfortable. The host (Mrs Vaso) is lovely and always ready to help. I recommend!
Comment from Hotel Management
7 Sep 2024 by Vaso, Hotel Management
Thank you for your comments.Help us to keep our services in hight level.
by A verified traveler
Très bel hôtel proche de Knossos et de l’aéroport
Posted 23 Jun 2024 on HotelsNous avons séjourné une nuit lors de notre retour sur Heraklion, notre vol étant tôt le matin.
Les suites sont belles, joliment décorées et bien équipées, de même que les installations extérieures : piscine à débordement, bains de soleil, barbecues…
L’accueil est cordial et le service parfait : tout est fait pour que vous soyez satisfait et content de votre séjour: vin, boissons et en-cas offerts dans la chambre, un plateau de mezze offert dans l’après-midi alors que nous profitions de la piscine, nous avons apprécié cette marque d’hospitalité typiquement crétoise !
Comment from Hotel Management
5 Jul 2024 by Vaso, Hotel Management
Merci pour vos gentils commentaires. Cela nous rend plus responsables afin que vous passiez un agréable séjour. Nous espérons vous accueillir plus longtemps la prochaine fois.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
20 Aug 2024 by Vaso, Hotel Management
Thank you
by A verified traveler
1 night at Orion
Posted 25 Apr 2023 on HotelsClean accommodation; pool was great, kids loved it. Area was a bit downtrodden beyond the complex but the suite itself was well maintained and exactly what we needed for a short stopover. Staff were welcoming and knowledgeable.
Comment from Hotel Management
20 Aug 2024 by Vaso, Hotel Management
Thank you for your kind words.
