Ratings based on 9 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
5.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Jul 2024 on Hotels
It was a lovely place to stay in a great walking neighborhood. Emmanuel let us drop our bags early and let us check out 30 minutes beyond time. I give it my full endorsement.
Comment from Hotel Management
23 Jul 2024 by Manolis, Hotel Management
Dear AnnaWe are delighted with your great review and commentsBest regardsManolis
4 out of 5
by A verified traveler from Fritz Creek

Posted 11 May 2024
All parking was on the street not necessarily close to hotel
4 out of 5
by A verified traveler

Posted 26 Jun 2023
Comment from Hotel Management
1 Jul 2023 by Manolis, Hotel Management
Dear Adele,Thank you for your kind reviewBest RegardsManolis
5 out of 5
by A verified traveler

Fabulous stay

Posted 20 May 2023 on Hotels
This small hotel was excellent. Very clean, nice big room with big comfy bed. Lovely touches such as complimentary water, juice, coffee. Plus cups, plates and bowls in case you had a take out. Location just on the edge of city but minutes to the sea and everything the beautiful city has to offer.
Comment from Hotel Management
20 May 2023 by Manolis, Hotel Management
Dear Joanne,We are delighted with your great reviewThank you very muchBest regardsManolis
1 out of 5
by A verified traveler

Posted 28 Jan 2023
Lied to us, gave us another room and when we told them they said the room we ordered are all gone
Comment from Hotel Management
29 Jan 2023 by MANOLIS G, Hotel Management
Dear Sonia,We welcome constructive criticism but in your case, we offered upgraded accommodation at no extra charge - the Junior suite you had booked was nearly half the price of the room you stayed in- please check your reservations and the rates and how much you paid for each room. I spoke to your husband and he was very with your stay - please reinstate your commentsThank you E. GEORGIOUNOTUS CHANIA
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024 on Hotels
3 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
Well, there are some things to address. But let's start with the positives. TLDR; For approx 160 EUR/night I expect much better service, however, the location was good. Hotel description could be much better and you can at least expect hot water 24/7. Positive stuff: Close to everything, famous places and restaurants, even beaches. Fairly easy to find parking Good AC Room service lady was the nicest person. Very friendly and helpful. Stable free wifi Good TV Balcony and decent view. Negative: Not same room as I booked, I booked a deluxe studio and pictures had changed. Maybe management changed the room types and missed that? Not sure but I wasn't too happy. Reception was not open that much, everything was self service and I was sent info about everything. Didn't matter really, only person I talked too was the room service lady. She was friendly never talked to someone in the reception. Room was not in the best shape. Very negative stuff: No hot water in the room 24/7. Coming back late from a wedding, going to airport early or long day out? Want to take a want shower here? Forget about it, only cold, I can't understand how this is a hotel with not having 24/7 hot water. When booking hotel stated free reserved parking. There is not, the free parking was street parking outside the hotel and a open are 100-200m away. Not a problem really but I booked this hotel cause it was stated parking was included and it was not.
Comment from Hotel Management
9 Sep 2024 by Manolis, Hotel Management
Dear Simon,We welcome constructive comments because no one is perfect and it helps us to improve our services. However, in replying to your long review about the issues you mentioned the only real problem was the hot water which we discovered from the next guest and was fixed immediately because the mechanical problem was at the particular room and not in all rooms. You could ask because I was at reception from 07.00 to 15.00 every day and I saw you a few times going in or out. Regarding parking we never confirmed reserved parking -the room you have reserved is one of two identical rooms next to each other with the same furniture design and facilities -Your room was larger than the other one. Thank you for appreciating the good aspects of your accommodation and the location- Because things could go wrong just ask and if nothing happens then make your comments. Thank you Best regardsManolis
5 out of 5
by A verified traveler

Calme et prés du centre

Posted 7 Jun 2023 on Hotels
Chambre spacieuse et confortable. Pas de service de petit déjeuner et pas de parking dédié à l'hôtel mais nous avons toujours réussi à stationner à proximité
Comment from Hotel Management
8 Jun 2023 by manolis, Hotel Management
Dear Guest,Thank you for your commentsBest regardsManolis
5 out of 5
by A verified traveler

top adresse in chania

Posted 1 Jun 2022 on Hotels
sehr modeen, sauber und gut gelegen.
Comment from Hotel Management
29 Jun 2022 by MANOLIS, Hotel Management
THANK YOU BEST REGARDS MANOLIS