Ratings based on 45 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Property was nice and quiet
Comment from Hotel Management
15 Oct 2024 by KT, Hotel Management
Thank you
by A verified traveler
Need your own transportation
Posted 22 Aug 2024 on HotelsThe Napal man that seems to be in charge is amazing and took very good care of me and I am so appreciative to him. Very disappointed that in the write up it didn’t say you need a vehicle and that there is no restaurant for lunch and dinner nor any even within walking distance. You are in no mans land. I had no car so I was really mislead and stuck
Comment from Hotel Management
15 Oct 2024 by KT, Hotel Management
Thank you
by A verified traveler from Toronto
Posted 15 Aug 2024
Comment from Hotel Management
15 Oct 2024 by KT, Hotel Management
No comments. Probably he had nothing to say!!!!
by A verified traveler from Portland
Posted 17 Jul 2024
The staff are so friendly. Saf and Vishma go out of their way to make sure you feel well taken care of. They are pleasant and service oriented.
The most beautiful views. So close to Naoussa. A great combo of living in the Greek countryside while having access to the beaches and night life. Pool is amazing. Need a car.
by A verified traveler
Misleading photos and claims
Posted 7 Jul 2024 on HotelsThe hotel had a total of two staff members - a cleaner and a receptionist who was astonishingly rude.
Restaurant was working only for breakfast, everything else was not staffed. The pool bar was also not staffed. It was unrealistic to have only two people work on the entire property.
The receptionist preferred to not speak with the guests, and was argumentative when asked to fix something. He literally did not say “welcome” when I arrived, did not offer to help with my luggage, and did not say “goodbye” when I left. I have never experienced such rude attitude in Greece in my 20 years of travel. The manager did not show up on site for the entire week and only communicated through messages.
The grounds are worn out, the gym is closer to a children’s playground, sauna is used as a storage, and tennis court is basically a colored carpet.
My room was advertised as “sea view” but that was as realistic as reading a book across a tennis court. The toilet was also worn out and gave a train station feel.
Otherwise it was all good. I would never have booked it if I knew what I was going to get.
Comment from Hotel Management
7 Jul 2024 by K, Hotel Management
Unfortunately these comments are written by an exceptionally eccentric and particular person of unstable and irritating character. The outdoor gym and the tennis court are supplied with professional equipment. Another resident at the hotel very politely asked him to let them alone SINCE they are very happy and have no interest to hear his imaginary comments.
by A verified traveler
Posted 22 Jul 2023
Comment from Hotel Management
21 Aug 2023 by C, Hotel Management
We certainly cannot reply to you since you made no comments
by A verified traveler
Posted 3 Jun 2023
we didn't actually stay at this resort, but rather stayed at another owned by the same people. our stay was amazing simply because we liked the location (easy walking distance to the village), Criton and Co are welcoming hosts, who keep their premises in top notch condition. we were fortunate to be picked up at the ferry and delivered back after our stay. we absolutely will stay with these owners again!
Comment from Hotel Management
3 Jun 2023 by CRITON, Hotel Management
THANKS A LOT FOR YOUR KIND WORDS. WE WILL BE VERY HAPPY TO SEE YOU AGAIN.CRITON
by A verified traveler
Posted 3 Oct 2022
This hotel is very difficult to access, it is on a long unmade up road a long way from anywhere. We arrived and realised we couldn’t stay there. Expedia failed to explain the exact location, there was no way we could stay there. We want our money back
by A verified traveler
déception
Posted 13 Sep 2022 on HotelsC'est un beau complexe avec beaucoup de potentiel mais nous avons été déçu. Malheureusement le site est peu entretenu, il n'a pas d'ambiance, il n'a pas de monde (nous avions l'impression d'être seul sur le complexe). Et le site est loin seul sur une montagne avec un chemin en gravier.
by A verified traveler
Posted 8 Sep 2022
