Ratings based on 300 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Posted 26 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Oct 2024
Staff were wonderful, I would strongly recommend this resort.
Comment from Hotel Management
11 Oct 2024 by Irene Takouridou | General Manager , Hotel Management
Thank you so much for your kind words, Gurkirat! We are thrilled to hear that you had a wonderful experience and that our staff made your stay memorable. Your recommendation means a lot to us, and we look forward to welcoming you back to our resort in the future!Kind regards , The Mykonos Princess Team
by A verified traveler
Posted 9 Oct 2024
Very beautiful setting sitting above Mykonos New Port Bay
Comment from Hotel Management
10 Oct 2024 by Irene Takouridou | General Manager, Hotel Management
Thank you so much, Walter, for your wonderful review! We’re thrilled you enjoyed the beautiful setting and our stunning view of Mykonos New Port Bay. It was a pleasure having you as our guest, and we hope to welcome you back soon for another unforgettable stay!Warm regards, The Mykonos Princess Team
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Irene Takouridou | General Manager , Hotel Management
Dear Yuqi, Thank you for your 5-star rating! We're thrilled to see that you had a great experience with us. We look forward to welcoming you back on your next stay!Kind regards,The Mykonos Princess Team
by A verified traveler
Posted 27 Sep 2024
Super friendly staff. Nice dining!
Comment from Hotel Management
27 Sep 2024 by Irene Takouridou | General Manager , Hotel Management
Thank you so much for your fantastic review, Tobias! We're thrilled to hear that you enjoyed our friendly staff and dining experience. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit! Warmest regards, The Mykonos Princess Team
by A verified traveler
Posted 21 Sep 2024
The property is really a resort and it's beautiful: the room, the views (OMG the views!!!), the pool, the restaurant were all top of the line. The staff is very attentive, kind and customer service is 5 stars. We really enjoyed our stay! Not really walkable anywhere other than the beach which is beautiful and has a restaurant but the hotel offers transfers to town which were cheaper than Uber. The only feedback is that we wished there were bathrobes in the room, everything else was perfect.
Comment from Hotel Management
22 Sep 2024 by Irene Takouridou | General Manager , Hotel Management
Dear Maria, Thank you so much for your fantastic review! We're thrilled that you enjoyed your stay and that everything from the room, views , pool, and restaurant exceeded your expectations. We're also happy to hear our staff provided the 5-star service we strive for.Agios Stefanos is one of the closest areas to Mykonos Town and indeed offering both serenity and easy access to the vibrant town center. Regarding the bathrobes, we wish you had let us know during your stay, as we would have been more than happy to provide them.We look forward to welcoming you back soon!Warmest regards, The Mykonos Princess Team
by A verified traveler
Posted 19 Sep 2024
Our hotel room had a bad smell & the shower drain water did not work. It smelled like sewerage. Horrible smell
Comment from Hotel Management
27 Sep 2024 by Irene Takouridou | General Manager , Hotel Management
Dear George, Thank you for your review. We're truly sorry to hear about the bad smell and the shower drain problem in your room. We wish we had been informed during your stay, as we would have done our best to address the situation and make things right immediately. Your feedback is invaluable, and we'll make sure these issues are resolved. We hope to have the chance to welcome you back and provide a much better experience next time!Kindest regards, The Mykonos Princess Team
by A verified traveler from Grass Lake
Posted 16 Sep 2024
Beautiful property. Unfailingly polite, personable, and attentive staff. Food and beverages were top notch.
The only complaint would be the volume of the music that was being played in the pool area. Our group of 4 was unable to converse with each other while seated at a poolside table without raising our voices considerably. As we were the only guests sitting by the pool at the time we asked a staff member if the volume could be lowered slightly. It was handled immediately. Unfortunately, in less than 2 minutes the volume was turned back up (by a person who seemed to be a manager). The music was also pretty loud in one of the lower level rooms off from the pool. Having the music come on in the morning while we were having breakfast was a turnoff, as well.
Comment from Hotel Management
27 Sep 2024 by Irene Takouridou | General Manager , Hotel Management
Thank you for your thoughtful review, Kristen. We're delighted to hear that you enjoyed the property, our staff, and the food and beverages. Regarding the music by the pool, we truly appreciate your feedback. As a peaceful and relaxing hotel, the music is usually kept at a moderate volume, and it's only played in the pool area. We're sorry for the inconvenience you experienced and thank you for bringing it to our attention. We'll do our best to ensure that future guests have an even more enjoyable experience. We hope to welcome you back soon!Warmest regards, The Mykonos Princess Team
by A verified traveler
Posted 15 Sep 2024
The property is beautiful and clean, however the room we stayed in was quite small and the beds were even smaller and quite uncomfortable. Only staff members were nice and polite, the rest were so rude, unhelpful and did clearly understand English.
Comment from Hotel Management
27 Sep 2024 by Irene Takouridou | General Manager , Hotel Management
Dear Karen, Thank you for sharing your feedbackWe're glad to hear you appreciated the beauty and cleanliness of our property, as well as the friendliness of our staff. Regarding the room size, we would like to clarify that you originally booked a Double Sea View Room, which is the smallest room type available (20-24 square meters), as stated on both our official website and Expedia. However, we offered you a free upgrade to a Superior Double Sea View Room, which is larger (24-28 square meters). As for your request for twin beds, the two single beds provided were standard size (0.90 x 2 meters each). We're sorry to hear you found them uncomfortable. We hope to have the chance to welcome you again and provide a better experience.Kindest regards, The Mykonos Princess Team
