Ratings based on 240 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
This is not a 5 star hotel. They are understaffed. You need to make your own table as they don’t have enough staff to service the guests. Queues for tables at meal time as not enough capacity. A la carte restaurants have minimal options, for example the italien for evening meal for children, spaghetti or spaghetti!!!! The facilities are dated. We were so excited to go to this hotel but we will not return.
by A verified traveler
Posted 17 Aug 2024
N/A
by A verified traveler
Great views, poor all inclusive
Posted 16 Jun 2024 on HotelsThe views are phenomenal, however the service was very lacking. The food was NOT good. We had to go into town rather than stay and eat for free just because of how bad it was. The room was nice but not stocked whatsoever as an “all inclusive” should be. We found ourselves hungry and thirsty on multiple occasions with nothing to drink or eat. If you book, book for views only.
by A verified traveler
Posted 18 Sep 2023 on Hotels
Old resort needs a bit construction
We got the royal vila room
The bathroom wasnt good
We had no phone line in the room to call reception so we had to go all the time
Never fixed even i asked 4 times
The bathroom they fixed after the second day
Food was so so.. iv seen beter in other hotels
The hotel is big and far from any place to go
by A verified traveler
Posted 20 Aug 2023
Terrible dining schedule. Needed to make reservations for eating. Room wasn't renovated. Shower drain was clogged. Shower tiles were cracked and water from the shower were leaking outside to the floor. AC was very weak.
by A verified traveler
Posted 7 Aug 2023
Q
by A verified traveler
Posted 5 Aug 2023
T
by A verified traveler
Posted 4 Jul 2023
by A verified traveler
Posted 25 Jun 2023
by A verified traveler
Posted 24 Jun 2023
Attitude of the whole staff,the quality of the food ,check in/ out process all were dissappointing.This hotel ,even with Raddisson name can not even recieve 3 stars with the existing management.
