Ratings based on 197 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 31 Oct 2024
Most beautiful hotel I visited. Gorgeous rooms, great service, friendly staff, convenient for beach, tasty good quality food, beautiful design. This is the first hotel which was both family/ child friendly but also peaceful, calm and quiet. Cannot wait to return! Thank you for your outstanding hospitality!
by A verified traveler
Posted 26 Oct 2024
The entire staff was AMAZING! Every single staff member was friendly and helpful. We had issues with our ferry being cancelled but the staff was extremely accommodating and helpful to make sure we were taken care of and had an extra night. I highly recommend this hotel. It’s close distance to the city with all the restaurants. We loved our stay and are happy to spend our honeymoon at Minos!
by A verified traveler
Posted 8 Oct 2024
The hotel grounds are beautifully designed and the staff were very friendly. The housekeeping was fantastic and very helpful. A few things to take into consideration when booking the Annex water front bungalows. The description for these bungalows does not accurately reflect the reality. They are very outdated and there is no privacy as it is separated from the hotel by an area of land that has a mobile trailer on it and what appeared to be someone' residence. The annex bungalows are right next to it and on the other side of them is the public beach. We were so disappointed with this accommodation that we asked to change our room right away. The manager was very helpful in accommodating us and switching us to another room. Unfortunately we didn’t get the waterfront that we originally booked however the garden view bungalow was much more updated and very nicely decorated so we were happy. Later that same night we came home to ants everywhere in the room despite not having any food or windows open. They gave us spray and we kept spraying the room for the rest of our stay as we did continue to see them although the amount did decrease. On our last night we found a baby scorpion in our room again this was a shock to us that this would happen in a hotel of this caliber. We understand sometimes these things happen but how these matters are dealt with by the hotel can go a long way and nothing was extended to us to compensate us for our experience.
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Beautiful location and great food.
by A verified traveler
Posted 11 Aug 2024
Stunning views, very good friendly service, relaxing atmosphère, good food
Comment from Hotel Management
15 Aug 2024 by Stratos Patsakis | General Manager, Hotel Management
Hi Claudia,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the stunning views, our friendly service, and the relaxing atmosphere. It’s great to know that you loved the food as well! We look forward to welcoming you back for another memorable experience soon.Warm regards,
by A verified traveler
Posted 4 Aug 2024
My husband and I came here in July to celebrate birthdays and anniversary. Everything was amazing, starting from our amazing guest service people Maria and Katherina to location, views, food, service, beach, bungalows. We loved it so much. Thinking about next year already.
Comment from Hotel Management
15 Aug 2024 by Stratos Patsakis | General Manager, Hotel Management
Dear Tatyana,Thank you so much for choosing to celebrate your special occasions with us and for taking the time to share such a glowing review! We're happy to hear that you and your husband had an amazing experience. Maria and Katherina will be delighted to know that they made your stay even more memorable. We can't wait to welcome you back next year for another unforgettable celebration!Warm regards,
by A verified traveler
Posted 22 Jul 2024
The hotel staffs were friendly and looked after us very well. The hotel was attached to a dive centre which was very convenient for us. The food in the hotel was good but we found the menu at the beach bar a little boring for my liking. The hotel was about a 20-25 minutes walk to the town. A place we will stay again.
Comment from Hotel Management
24 Jul 2024 by Avramakis Ioannis , Hotel Management
Dear Guest,Thank you for your kind feedback. We are delighted to hear that our friendly staff took great care of you during your stay.It's wonderful that you found the attached dive center convenient and enjoyed the proximity to the town, even with the 20-25 minute walk. We look forward to welcoming you back for another stay in the future.Warm regards,
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Avramakis Ioannis , Hotel Management
Dear YanekThank you very much for rating us with such an amazing score. With your score, we can realize how much you are enjoying your stay with us.We would like to thank you again for your rating and it will be a pleasure for us to host you again in our authentic Cretan Village shortly.Best regards
