Ratings based on 37 Verified Reviews

4.9 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Very pleasent stay in this clean and friendly property.
Comment from Hotel Management
19 Oct 2024 by Mary Hotel Management , Hotel Management
Dear Wei,Warm regards from Mary Hotel-Apts!First of all we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased to see from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated!On behalf of all of us here at Mary we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Clean bright well-fitted room with a very comfortable bed and air conditioning - useful to cut any humidity. Nice pools. Welcoming staff, gym facilities exist and are decent but WiFi isn't reliable in gym! Overall this is a great place to stay. We found we didn't need the breakfast and preferred to use the fridge and coffee maker in room for the week and it was a nice way to begin the day. We did think it was a hidden gem property as others have advised, especially as we spent evenings in the hotel after beach days away and we're able to flip netflix to the TV easily for a night in.
Comment from Hotel Management
19 Oct 2024 by Mary Hotel Management , Hotel Management
Dear Rebecca,Warm regards from Mary Hotel-Apts!First of all we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated!On behalf of all of us here at Mary we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Mary Hotel Management , Hotel Management
Dear John,Warm regards from Mary Hotel-Apts!First of all we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated!On behalf of all of us here at Mary we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 9 Jul 2024
Comment from Hotel Management
10 Jul 2024 by Mary Hotel Management , Hotel Management
Dear Ivan,Warm regards from Mary Hotel-Apts!First of all, we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased from your kind review that you have enjoyed your stay with us!On behalf of all of us here at Mary, we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 24 Jun 2024
This is a good property with good customer service. The morning breakfasts were good. The breakfasts at this property offer different selections. My wife and I may consider this property again whenever in Rethymno.
Comment from Hotel Management
24 Jun 2024 by Mary Hotel Management , Hotel Management
Dear Mark,Warm regards from Mary Hotel-Apts!First of all, we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated!On behalf of all of us here at Mary, we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 1 May 2024 on Hotels
Comment from Hotel Management
9 May 2024 by Mary Hotel Management , Hotel Management
Dear Ziga,Warm regards from Mary Hotel-Apts!First of all we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on hotels.com. We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated!On behalf of all of us here at Mary we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 27 Oct 2023 on Hotels
Highly recommend this lovely family run hotel in a quiet location outside rethymno. Beach is down the road. The entire staff/family was warm, welcoming and professional. All our needs were addressed with joy and compassion. The hosts offered detailed advice about all the great places to visit. My husband had a health issue and we were pointed to the best clinic. As well, due to the issue, extra care was taken in our room. Truly a gem of a small hotel!
4 out of 5
by A verified traveler

Posted 6 Aug 2023
nice place , very friendly and helpful ... defiantly recommend
Comment from Hotel Management
6 Aug 2023 by Mary Hotel Management , Hotel Management
Dear Robert,Warm regards from Mary Hotel-Apts!First of all, we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated!On behalf of all of us here at Mary, we thank you once again and we look forward to welcoming you back in the near future!Kind Regards,-The Mary Hotel Team.
5 out of 5
by A verified traveler

A hidden gem!

Posted 20 Jun 2022 on Hotels
We’ve just arrived home from staying a week at Mary Royal and I just had to leave a review! The hotel is beautiful, spotlessly clean and our basement studio in the new building was gorgeous. Our studio had everything we needed and suited us well as I struggle with walking distances and the hotel was very easy to use my manual wheelchair from the entrance to our studio (just a couple of steps down to the basement studio). What also makes it is the people who work here, they’re incredibly friendly and they really do make you feel so welcomed. I’m sad to be home as we really enjoyed our stay in Crete with Mary Royal but won’t hesitate recommending this hotel to everyone, it really is a little hidden gem - I hope we will be back one day too! Thank you Konstantinos and your wonderful team (I’ll also miss ‘Mary’ the stray kitten who started visiting the hotel - I wish I could’ve taken her home!). A couple of our favourites places we discovered for future guests: The little village called Margarites, it’s incredibly cute and we spent so long choosing which pottery to bring home! There’s also Taverna Mántalos, where we had the best lunch - you must go! Added bonus is the beautiful view. For beaches where the sea is more calm to be able to swim in we loved Kalivaki beach (the one in the West of Georgioupolis) and Kalyves beach (by CostaAnita cafe - they bring lunch/drinks to you on the beach - perfect!).
Comment from Hotel Management
20 Jun 2022 by Mary Hotel Management , Hotel Management
Dear Guest, Warm regards from Mary Hotel-Apts! First of all we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated! On behalf of all of us here at Mary we thank you once again and we look forward to welcoming you back in the near future! Kind Regards, -The Mary Hotel Team.
5 out of 5
by A verified traveler

Posted 8 Sep 2021
We have been on Crete for 6 weeks and Mary Hotel and Suites is our favorite. The superior split level suite is exceptional and this is eclipsed by the friendliness and service of the staff! We were heartily welcomed and treated very well. The amenities are modern and it was a very enjoyable stay! We will return.
Comment from Hotel Management
10 Sep 2021 by Mary Hotel Management , Hotel Management
Dear Mr. Kyong, Warm regards from Mary Hotel-Apts! First of all, we would like to thank you for choosing our hotel for your vacation in Crete and for sharing your experience here on expedia.com. We are very pleased to read from your kind review that you have enjoyed your stay with us and we are glad that all the hard work that the management and staff does is noticed and appreciated! On behalf of all of us here at Mary, we thank you once again and we look forward to welcoming you back in the near future! Kind Regards, -The Mary Hotel Team.
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