Ratings based on 67 Verified Reviews
4.4 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Uelzen
Posted 24 Nov 2024
.
by A verified traveler
Posted 11 Sep 2024
Really friendly staff , room was clean and tidy with a decent balcony , the pool area was a nice size even though the pool was small , that didn't hamper the enjoyment of having a peaceful rest for 11 nights . bars and restaurants are on the doorstep , the town centre is an 8-10euro ride depending which area you want .
Comment from Hotel Management
12 Sep 2024 by Pavlina, Hotel Management
Dear KARL MOORE,Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you had a wonderful stay.It's fantastic to know that our friendly staff, your room and the pool area met your expectations. We're also glad that the hotel's location was convenient for you.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Pavlina, Hotel Management
Dear Greta Precaj,Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you found your stay to be nearly perfect.To help us better understand your experience and identify areas for improvement, we would appreciate it if you could elaborate on the specific aspects of your stay that you found most enjoyable. Every guest's feedback is invaluable to us as we strive to continuously enhance our services and accommodations. Thank you again for your time and consideration.
by A verified traveler
Posted 31 Jul 2024
Nice helpful and friendly staff, clean rooms, nice breakfast.
My shower was not very hot, but i didnt mind because it was so hot outside!
Overall, good value for money.
Comment from Hotel Management
3 Aug 2024 by Pavlina, Hotel Management
Dear Julie Lathan,Thank you for your kind words! We're so glad you enjoyed your stay and appreciated our staff's friendliness and helpfulness. We're also happy to hear that you found the rooms clean and the breakfast satisfying.We apologize that the shower wasn't as hot as you would have liked, but we're glad the warm weather made up for it!We appreciate your feedback about the value for money, and we hope to welcome you back again soon!
by A verified traveler
Perfect for a non touristy stay.
Posted 27 Jul 2024 on HotelsHad a lovely one night. Staff were amazing and so friendly especially Alex. Great food recommendation at local restaurant.
Comment from Hotel Management
28 Jul 2024 by Pavlina, Hotel Management
Dear Emma Williams,Thank you so much for your kind words!We're thrilled to hear that you had a lovely stay and that Alex and the team made your visit so enjoyable. We're also glad you enjoyed the restaurant recommendation. It's wonderful to know our guests are having a great experience. We hope to welcome you back again soon!
by A verified traveler
Average Stay
Posted 8 Jul 2024 on HotelsI was there two nights before going to symi then an additional two nights. Disappointed I that being a hotel and price they did not clean my room during my second stay. There was no sign to say don’t clean my room. Therefore I did not have clean towels and bed wasn’t made up. The staff was very helpful but if they are charging higher prices I think cleaning the room is a must. Also breakfast is part of the deal. But if you didnt get up early the food was gone. I am sure other customers have mentioned this. Need to put out enough eggs. I am not a big eater but had to ask for them to refill their trays because trays were empty. Again desk staff was very helpful. Can’t give higher rating because of other conditions.
Comment from Hotel Management
13 Jul 2024 by Pavlina, Hotel Management
Dear Sandra,Thank you for your feedback. We appreciate your kind words about our helpful staff.We apologize that your room wasn't serviced on Saturday. To allow our staff a well-deserved break, housekeeping isn't offered on Saturdays. We'll be sure to add clear signage in the rooms to avoid any confusion in the future.We appreciate you letting us know about the breakfast. We're working on keeping the items better stocked throughout the service.We hope to see you again soon!Sincerely,The Marine Congo Hotel Team
by A verified traveler
Posted 4 Jul 2024 on Hotels
Good and staff was very available for help. Breakfast not so good. Variety could have been better. But good location and service.
Comment from Hotel Management
7 Jul 2024 by Pavlina, Hotel Management
Dear Sandra,Thank you for your review! We're glad you found our staff helpful and the location convenient.We value your feedback on breakfast variety. We're always improving, and your suggestion will be shared with our team.If you have specific breakfast item ideas, let us know! We appreciate your thoughts.Sincerely,Marine Congo Hotel Team
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Pavlina, Hotel Management
Dear Leroy Foran Foran,Thank you for your feedback. We appreciate the time you took to share your experience with us and hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 23 Sep 2023 on Hotels
by A verified traveler
Posted 14 Sep 2023
