Ratings based on 190 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 24 Aug 2024
The Le Sante Classic is a good hotel. It is expensive for what it is and I would not rate it higher than good because of a few issues.
Firstly, there were a few things that weren’t quite right with the room. These were (mostly) resolved quickly, but we ran out of patience with the others (safe locked shut, sofa collapsed, toiletries not replaced).
Secondly, the facilities are a little limited for a top class hotel. The gym is basic, not all the spa functions of the pools worked, no ATM, poor wifi etc.
In terms of service breakfast tended to be overcrowded at peak times resulting in a need to wait to be seated on a couple of occasions. The concierge service seeks to be helpful, but, despite being specifically asked to check re food intolerances when booking a restaurant, did not do so, resulting in the need for us to find a different venue after sitting at the one booked by the hotel.
The staff are friendly and helpful and the hotel is good, but for the prices charged for accommodation and food needs to upgrade its facilities. It’s good, not great.
by A verified traveler
Posted 25 Jul 2024
The hotel was very welcoming, clean and very well decorated. It was situated just out of the town of Tsilivi, but close enough to walk to the many restaurants in the town and only a short walk from the beach.
The hotel grounds were always will looked after and the 2 pools were sparklingly clean. Nice that one of the 2 pools was for adults only.
The room we had was spacious and very comfortable. The bed was like sleeping on a cloud and the air conditioning was much needed and worked well and quietly in the background.
The only issue we had was our keycard to our door stopped working, but that was fixed straightaway.
This leads me to the best part about this hotel, the staff, always willing to help and very courteous. Special thanks to Dimitri, who makes an excellent cocktail and Anastacia, who looked after us at the pool bar!
Would definitely stay here again if we came back to the area.
by A verified traveler
Excellent experience in Zakynthos
Posted 20 Jul 2024 on HotelsExcellent quality resort. Friendly attentive staff. Very good location within 2 minute walk to beach. Pool area excellent and clean. Breakfast also well done. Overall an excellent choice.
by A verified traveler
Posted 16 Jul 2024
Nicely appointed rooms with a beautiful view of the ocean in the distance. Our room had an issue with ants that was never fully resolved but the staff was responsive to the issue. The property is situated on a steep hill so entry and exit was a challenge and parking was limited. Would return for another visit in the future.
by A verified traveler
Posted 27 Sep 2023
Great breakfast, lovely comfortable bed and rooms drink prices were to expensive
by A verified traveler
Posted 22 Sep 2023
by A verified traveler
Posted 5 Sep 2023
Overall our stay was good! The hotel is nice, very clean (rooms, restaurants, pool area), the staff is very friendly and helpful. Many thanks to the staff from cleaning, there are doing an excellent job. The food was good and diverse, however a small remark is that for a 5 stars hotel I would have expected to have sea food dishes as well, at least for one-two evenings. The prices for the drinks and snacks were ok, not expensive for a 5 stars. The hotel is kids friendly, has a playground and a playroom, however the pool area is very slippery when is wet, my daughter had to wear shoes after coming out from the pool. I think the sunbeds should move closer to the plants area so that the people can walk on the wooden patio and not the other way around (that was not slippery, it’s safer).
Tsilivi village is very nice but it’s not pushchairs friendly (no pedestrians cross, difficult to cross the streets and it’s lot of traffic), it was difficult for us to use it when we went out. The Tsilivi beach nearby was not as expected, it was quite untidy and messy, but the sea was nice and clean.
Hotel is offering chargeable private taxi which is nice, from airport to the hotel the taxi driver was very kind and respectful, however on the way to the airport we had a different driver and we were very disappointed, he stopped the car in the middle of the road to argue with another driver, yelled to him in front of us and he was very grumpy all the way to the airport, that was a very rude attitud
by A verified traveler
Posted 16 Jul 2023 on Hotels
A beautiful property with excellent customer service and amazing breakfast. Our visit was only for one night & we give it a 10!
I would like to suggest a touch up cleaning of perhaps vacuum & mop.
Highly recommend!!
by A verified traveler
Posted 17 Jun 2023 on Hotels
