Ratings based on 147 Verified Reviews

5.0 out of 5
95% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Nov 2024
These apartments are decorated so nicely with antiques and attention to details that it feels like home. The rooms are much larger than others we have stayed in. The owner is very accommodating and offers wonderful breakfast and welcome drinks. The hostess, Francesca, makes delicious food and is so sweet and helpful in every I would definitely come here every time I visit Crete.
5 out of 5
by A verified traveler

Premium accommodation and service

Posted 6 Jul 2024 on Hotels
Alex and Andreas were both amazing hosts. Alex made us feel very welcome and comfortable. My wife and I had an incredible stay with very premium service all through from Alex, with breakfast being an incredible treat.
5 out of 5
by A verified traveler

Perfect stay

Posted 26 Jun 2024 on Hotels
My biggest regret for our trip to Crete was only staying one night at La Maison Ottaman. The room was spacious, beautifully decorated and designed, and incredibly comfortable. The location and size ( only 3 rooms total!) of the hotel meant it was peaceful and quiet while still being minutes from the center of Old Town. The hospitality was impeccable and the breakfast was delicious, with seemingly countless tasty options authentic to Cretan bounty and cuisine. Pragmatically, my favorite feature was the free parking directly behind the building. Without that, parking in Chania can really be a nightmare.
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Amazing property, beautiful atmospheric. So quiet and yet within 5/10 minutes walking fabulous restaurant’s and museums/landmarks but what makes this hotel outstanding are the hosts who are so welcoming. We had a wonderful stay and hope to come again Chania is a fantastic place and Andreas and Alexandra are perfect thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 24 May 2024
Our stay with Alexandria and Andreas couldn’t have been better. Beautiful hotel, great location, wonderful setting. We will try to return.
5 out of 5
by A verified traveler

Posted 14 May 2024 on Hotels
Beautiful, unique decor. Attention to detail. Amazing service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
5 out of 5
by A verified traveler

Posted 9 May 2024
Our second stay here and every bit as wonderful as the first time. This boutique hotel is in an excellent location. Close to everything Chania town has to offer but in a quiet side street. The rooms are beautifully furnished in keeping with the Ottoman style. Carved wooden furniture, oil paintings and silver spoons and goblets are just some of the details. But the really stand out thing is the way you are looked after as a guest here. Nothing seems to be too much trouble for Andreas and Alexandra. Alexandra prepares wonderful breakfasts, keeps everything spotlessly clean and tidy and always seems to be looking for ways to make your stay more enjoyable. Andreas, the owner, provides lots of information on the best places to eat and drink and visit while in Chania and is always checking that you have everything you need and want. The welcome here is so warm and genuine that you feel like valued friends not just guests. We will be returning.
4 out of 5
by A verified traveler

Posted 12 Mar 2024
This is a unique historic property with large, beautfully furnished rooms in Old Town Chania. The hosts are very gracious and moved quickly to fix a water problem that developed soon after we arrived. The breakfasts are really lovely and are served on unique china and silver dishes. It was wonderful to have a large parking space but it's very tricky to locate and then drive down the very narrow lanes to the end of the road. We stayed during a very chilly period so we weren't able to enjoy the terrace and our room stayed quite chilly. I did appreciate the ability to walk to so many restaurants and the beautiful harbor area nearby. Driving in Chania is harrowing and the roads are very crowded, so being able to walk places became very important.