Ratings based on 164 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Stella, Hotel Management
Dear Thomas,THank you for staying with us and for taking some time to leave a review.Best wishes, Kresten Palace team
by A verified traveler
Posted 5 Sep 2024
The bus stops right outside the hotel were useful for getting to and from Rodos cheaply rather than relying on taxis. Also theres a taxi rank right over the road should you need it. Theres also supermarkets/ tavernas/ pharmacies in a walkable distance away should you need then.
Staff were really helpful and welcoming, room was clean but could have done with a few more toiletries in the bathroom. The fridge in the room was a godsend for storing water!
Comment from Hotel Management
5 Sep 2024 by Stella, Hotel Management
Dear Bethan,We are grateful for staying with us and for leaving this very helpful review for the future possible guests of us. We are glad that you had a great time and we hope to see you again. Wish you the best!
by A verified traveler
Posted 3 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Stella, Hotel Management
Dear Joyce,Firstly, we would liek to thank you for choosing our hotel for your stay in Rhodes and then for leaving this review. We are grateful and glad that you enjoyed your stay.Maybe we will have the chance to welcome you again in the future and offer you an even better experience.Kind regards, Kresten Palace team
by A verified traveler
Posted 25 Aug 2024
A lovely hotel with great buffet breakfast each day. Facilities were super with a great pool and access to a beach. Good location very central to Rhodes town and Faliraki.
Comment from Hotel Management
2 Sep 2024 by angelos, Hotel Management
Dear Jonathan,We would liek to thank you for staying with us and ofr taking some time to leave a review. We are really glad that you enjoyed the breakfast, the facilities and the location.We wish you the best and we hope to see you again.Kind regards, Kresten Palace team
by A verified traveler
Great location just not very clean
Posted 1 Aug 2024 on HotelsThe location was very good, beautiful sea view from room. Great pool and pool area to relax. The room was spacious and comfortable however it was not clean. The room had not been cleaned properly with rubbish still in room from previous guests and cigarrete butts left on the patio in ash tray and stuck in the wall between bricks. We asked reception for room to be cleaned and butts removed from patio. The room was cleaned but the cigarette ends remained for the duration of our stay.
Comment from Hotel Management
1 Aug 2024 by Angelos, Hotel Management
Dear John,Firslty, we would like to tank you for staying with us and for taking some time to leave your feedback. We are happy to read that you enjoyed the location and the facilities. On the other hand, we feel sorry to read about some shortcomings that you faced regarding the cleaning. We know that our guests deserve an excellent serice and we always trying to achieve this and our House Keeping Department is working constantly to ffer the best service.We hope to see you again and have the chance to offer a perfect stay.Best wishes,Kresten Palace team
by A verified traveler
Beautiful resort but lacking some standards.
Posted 27 Jun 2024 on HotelsThe resort it beautiful, Unfortunately the breakfast is really bad both in terms of choice and quality.
Lunch and dinner is better, this morning before we left there was a lady filling 7 used water bottles from the water machine in the buffet and touching the tips of the machine with her bottles staff saw her doing this and nothing was said.
So unhygienic.
Comment from Hotel Management
13 Sep 2024 by Stella, Hotel Management
Dear Darren,We would like to thank you for choosing our hotel for your stay in Rhodes and for leaving this review. Your feedback is appreciated. We are glad that you liked the establishment and thank you for bringing hti incident to our attention. We will investigate it and try to improve our services.We wish you the best,Kresten Palace team
by A verified traveler
Posted 16 Oct 2023
If you like peacefully hol it’s perfect,out of city buzz
Comment from Hotel Management
17 Oct 2023 by angelos, Hotel Management
Dear Solvita,Thanky ou very much for staying with us and for taking some time to leave your review. We are relly happy that you enjoyed your stay and you had a relaxing holiday.We hope to see you again!Kind regards, Kresten Palace team
by A verified traveler
Posted 13 Jul 2023
Such a shame that hotel lets itself down with reception and dining staff who are cold and unhelpful, rude too.
Free WiFi in the hotel but charged per device if you want it in your room. You have to pay for the safe too.
Breakfast was nice. Great entertainment crew and enjoyed the pool vibe.
Few nice restaurants nearby on foot otherwise getting a taxi or buses into town is tricky - buses are full and taxis don’t stop so be prepared to wait a while.
Won’t be visiting again and wouldn’t recommend this hotel sadly.
Comment from Hotel Management
14 Jul 2023 by Angelos, Hotel Management
Dear Mandip,Thank you for taking the time to bring your feedback to our attention following your recent stay at Kresten Palace.We are happy to read that you enjoyed the pool and our entertainment program.At the same time we can see through your review that we have feel short of your expectations in certain areas and that we could have provided a better overall experience during your time here in resort. We pride ourselves on delivering a first class service and we are sorry that on this occasion we didn’t meet nor exceed your expectations.We were disappointed to read that you felt this way about our Team Members as they are usually praised for their friendliness and helpfulness. Please accept our apologies if a member of our staff was not up to the level of care and attention expected.We hope that you have still enjoyed your holidays in Rhodes.Warm Regards,Kresten Palace Team
by A verified traveler
Posted 2 Jun 2023
The dining options could have been better and more varied. The general sea view rooms were very average. We had to upgrade to deluxe rooms with pool access which were much better.
Comment from Hotel Management
2 Jun 2023 by Stella, Hotel Management
Dear Amit Paul,First of all we would like to thank you for staying with us and for taking some time in order to write your review about your holidays in our hotel.We are happy that in general you had a good stay and your comments will be taken under consideration for our continuous effort for improvement.We hope to see you again in the future!Best regards, Kresten Palace team
by A verified traveler from Sacramento
Posted 29 May 2023
Beautiful property. Lovely swimming pool. Friendly and helpful staff. Quick check-in and check-out. Delicious breakfast and dinner buffet. Lunch by the pool was delicious too. Good cocktails at reception bar and pool bar. Bus stop out front of hotel made it easy to go to Rhodes Town inexpensively and quickly. I would gladly stay here again.
Comment from Hotel Management
30 May 2023 by Stella, Hotel Management
Dear Wendy, We would like to thank you for choosing our hotel for your stay in Rhodes! We are very glad to read that you loved so many aspects of your stay in our hotel!We think that your review would be very helpful for future possible travelers.We hope to have the opportunity to welcome you again!Best wihes, Kresten Palace team
