Ratings based on 31 Verified Reviews

3.7 out of 5
62% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 11 Oct 2024
We arrived at the hotel to find out that the air conditioning had been turned off as it was the last week of the season although when we complained we were offered a fan. The bedroom was clean but the bathroom was tired and looked dirty. There was a good variety of food although the hot food was lukewarm and considering we were all inclusive we had to pay for water!! Overall we had a good holiday but we wouldnt rate the hotel 4 star.
Comment from Hotel Management
12 Oct 2024 by manager, Hotel Management
Dear guest,We thank you very much for your review and rating.We are committed to provide each and every guest with a positive experience ,.Rest assured that all of your comments are highly appreciated and taken under serious consideration for future improvements.We hope to see you again Thank you
4 out of 5
by A verified traveler

Posted 2 Aug 2023
Staff were excellent and friendly, good entertainment. Nice and relaxing around the pool. Food was good but mainly pork options. Shower head was broken in our room and the pool was green one day (which they sorted by the next day), AC could have been better. Overall I would come back and recommend, just potential improvements to be made
3 out of 5
by A verified traveler

Posted 22 Jul 2023
Definitely not a 4 star hotel. Although the reception area looks lovely, the room is extremely basic. The floor was not properly cleaned and had bits of dirt over it. Cleaning staff came every day but did not clean our towels once. Tap water is not drinkable and bottled water is not included in the all inclusive package. One large bottle is included on entry, but was never replaced. Bar staff are lovely however the beer was weak (watered down maybe), and the wine/cocktails were very cheap. Food was actually quite nice, with a wide range of styles. Staff were quite unhelpful, especially the booking staff for the external restaurants taverna and Maris suites. Pool is always very busy, with uncomfortable sunbeds and no pool towels provided. Beach is rocky and busy, but nicer than the pool, however it is 6 euros a day for a bed. When we booked the hotel it was advertised as adults only, however they were many children there. Some couples got turned away due to overbooking and were placed in the even worse Village hotel. Tables in the restaurant were never properly set, with a lack of spoons being the common theme. Gym was average, with a few worn down pieces of equipment. The gym owner was lovely and very helpful. Tennis courts were worn down and not even set up properly when we arrived to play. Air conditioning was temperamental, working well some days and then boiling others. Shower was not fixed to the wall properly and easily fell off.
4 out of 5
by A verified traveler

Posted 4 Oct 2019
Very kind people. The rooms are very basic regarding daily needs.
Comment from Hotel Management
4 Oct 2019 by Guest Service Team Kipriotis Group of Hotels, Hotel Management
Dear Guest, Thank you for sharing your insights from your experience at Kipriotis Hippocrates Hotel, we very much appreciate your feedback. We are delighted that you felt well-taken care of during your stay and look forward to having you with us again in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels
3 out of 5
by A verified traveler

Posted 21 Jul 2019 on Hotels
The hotel is great but the food could be better. Service, cleaning & staff is great
Comment from Hotel Management
23 Jul 2019 by Guest Service Team Kipriotis Group of Hotels, Hotel Management
Dear Mauro, Thank you very much for taking the time to review Kipriotis Hippocrates Hotel during your recent stay with us. Your kind comments regarding the attentiveness and the professionalism of the hotel's staff are warmly welcomed from the entire team of Kipriotis Hotels. Thank you also for highlighting the cleanliness of our hotel that you noticed. We were disheartened to read that you were dissatisfied with the food. This is a difficult subject on which to comment, as what will appeal to one person may not appeal to another. We do our utmost to cater for all our guests and we do believe that the vast majority of our guests are happy with the food on offer. However, we are sorry if the food served was not to your personal satisfaction. We hope to see you again sometime in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels
5 out of 5
by A verified traveler from Munich

Posted 11 Oct 2018
Very nice hotel complex with pools and animations at day and night time. Room was clean and food was good, a lot different stuff to choose from.
Comment from Hotel Management
20 Oct 2018 by Guest Service Team Kipriotis Group of Hotels, Hotel Management
Dear Sue, Thank you for your valuable feedback following your recent stay at Kipriotis Hippocrates Hotel. We are happy to know that you had such a wonderful time during your stay with us. In regards to your comments we would like to assure that we will be sharing them with our out team in order to continue providing high service standards to all our guests. We do hope that we will have the pleasure of welcoming you back in the magical island of Kos on a future visit. Kind regards, Guest Service Team Kipriotis Group of Hotels
2 out of 5
by A verified traveler from London

OK all-inclusive but in need of an update

Posted 4 Sep 2018 on Hotels
Located about 7km from Kos town, the hotel is part of a larger complex that also includes a family complex and luxury hotel. The accommodation was standard and clean, although the rooms are a bit basic, for example only an old 14in portable TV. Overall the place is due for an update. The pool is nice, and the beach is not far away, but you need to pay 3 euro per bed (beach only, the poolside ones are free), which is a bargain compared to what I’ve paid in other European countries. There are a few adds on you need to think about, such as renting a safety box as there are no safes in the room. The bar stocks the usual all-inclusive drinks, but certain drinks are only available if you have the higher bracket all inclusion. The food is nice, and a decent, if repetitive, range is provided, but we tended to go into Kos Town for dinner. The staff were generally very friendly, although one or two receptionist were not that helpful and at times had ‘I can’t be bothered attitude’, for example when checking out I asked if they could book a taxi to the port, I was told they can but it could come in 10 minutes or 1 hour so I might be better off taking the bus – as I couldn’t wait an hour I asked if they could call and check to which I got the same reply and a shoulder shrug, so decided to take the bus just to be safe.
Comment from Hotel Management
11 Sep 2018 by Guest Service Team Kipriotis Group of Hotels, Hotel Management
Dear Michael, Thank you very much for taking the time to review Kipriotis Hippocrates Hotel during your recent stay with us. Our primary goal is the satisfaction of our valued guests and we are disheartened to read that this time we didn’t meet your expectations. Please be assured that your experience on this occasion does not reflect our usual high standards and services, for which we are well known. Your comments will be duly analyzed and discussed with the Executive Management Team in order to address the items you referred. We hope to see you again sometime in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels
4 out of 5
by A verified traveler

Posted 21 Jun 2018
Comment from Hotel Management
23 Jun 2018 by Guest Service Team Kipriotis Group of Hotels, Hotel Management
Dear Guest, Thank you very much for taking the time to review Kipriotis Hippocrates Hotels during your recent stay with us. We hope to see you again sometime in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from north of england

Lovely hotel and animation team

Posted 27 Jul 2017
Would recommend this hotel. Staff are friendly, food is great and couldn't fault the animation team lead by Nicole.
Comment from Hotel Management
24 May 2018 by Guest Service Team Kipriotis Group of Hotels, Hotel Management
Dear Jill, Thank you for your valuable feedback following your stay at Kipriotis Hippocrates Hotel. We are happy to know that you had such a wonderful time during your stay with us. In regards to your comments we would like to assure that we will be sharing them with our out team in order to continue providing high service standards to all our guests. We do hope that we will have the pleasure of welcoming you back in the magical island of Kos on a future visit. Kind regards, Guest Service Team Kipriotis Group of Hotels
5 out of 5
by karen

Unexpected treat

Posted 26 Jun 2017 on Hotels
Made a perfect end to a wonderful vacation
Comment from Hotel Management
30 Jun 2017
Dear Karen, Thank you for sharing with us your feelings of satisfaction. There is nothing more rewarding that knowing that our guests have spent an enjoyable break. The entire team will be delighted to welcome you back in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels
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