Ratings based on 21 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
The property exceeded our expectations. The location was perfect. Vaso, at the front desk was great! Very helpful and friendly. We were only there for one night so we didn’t have much time to explore any amenities
by A verified traveler
Posted 27 Aug 2023
by A verified traveler
Great service, ok room
Posted 11 Aug 2023 on HotelsService: excellent, staff were so great, great communication and attentive to our needs, they packed up breakfast since we had to leave very early
I booked a family room expecting comfortable beds for 4 people, I ended up sleeping on this horrible mattress that has this disgusting stain, I’m in so much pain this morning!
Also there is no lock on your doors, anyone can just come in if they want to, felt very unsafe especially that were on the roof top ( which sounds great but it’s not) and a bar was above us I assume cause we heard people talking and walking above us
by A verified traveler
Posted 18 Jun 2023
Excellent
by A verified traveler
Fantastic hotel in Rethymno
Posted 7 Sep 2022 on HotelsStayed here as part of a larger trip and must say the service I received was great. From them helping to arrange an airport transfer, to a seamless check in and answering any questions about the local area.
Comment from Hotel Management
12 Oct 2022 by Christos Alexakis, Hotel Management
Dear Mr Marc,Nice to hear that you have nice stay with us and that we help you to feel nice.Thank youBest regardsChristos AlexakisManager
by A verified traveler
Posted 14 Aug 2022 on Hotels
by A verified traveler
Posted 22 Oct 2021
Modern hotel in a good central location. Good facilities and good value.
Comment from Hotel Management
22 Oct 2021 by Christos Alexakis, Hotel Management
Dear ,
Thank you for your nice time where you have with us.
All the Team of Jo An Palace wish you All the Best and will be happy to see you again.
Best regards
Christos Alexakis
Manager
by A verified traveler
Posted 26 Jan 2021
Amazing hotel in a perfect location!! I highly recommend it!
Comment from Hotel Management
26 Jan 2021 by Christos Alexakis, Hotel Management
Dear Mr. Xristo,
Thank you for your preference accommodation to our property.
A special thanks also for your the positive review.
We are happy to be there at any time and we wish you all the best until then!
With our warmest greetings,
The manager of the hotel Christos Alexakis and the whole Jo An Palace team
by A verified traveler
Posted 22 Jan 2021
Stunning!! We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
Comment from Hotel Management
22 Jan 2021 by Christos Alexakis, Hotel Management
Dears,
Thank you for your preference accomodation to our property Jo An Palace.
A special thanks also for your the positive review.
You can be sure that they will contribute significantly to the fact that we can continue with even more energy and inspiration in order to offer our customers better standards and better service.
We look forward to seeing you again soon.
Sincerely
Christos Alexakis
Hotel manager
by A verified traveler
Un hotel donde sentirse como en casa
Posted 13 Oct 2023 on HotelsAnte todo agradecer la atención de Eva, Gloria, Maria y la otra chica del restaurante... el personal, lo mejor.
Habitación amplia, buen wifi, balcón. Piscina en la terraza con tumbonas.
La comida del buffet un poco demasiado para el turista pero había opciones varias.
Ubicación genial a 5 minutos de la ciudad vieja pero sin los ruidos e idas y venidas de turistas.
