Ratings based on 64 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Iris Boutique Hotel, Hotel Management
Thank you so much for your positive feedback!We hope to see you again!
by A verified traveler
Posted 23 May 2024
We had a couple of cold showers and 2 single beds when we thought it was a double. But the stay was fine.
Comment from Hotel Management
24 May 2024 by Iris Boutique Hotel, Hotel Management
Thanks for sharing your feedback. We're sorry that your experience didn't match your expectations. It was an uncommon instance and we'll do better!
by A verified traveler
Posted 12 May 2024 on Hotels
Ok hotel, nothing that great nothing that bad. Good position in Kamari just off the seafront so a bit quieter. Rooms basic but clean, tiny TV noisy fridge and very soft pillows would be my gripes
Nice continental breakfast and nice staff are it's pluses you get what you pay for in Santorini.
Comment from Hotel Management
14 May 2024 by Iris Boutique Hotel, Hotel Management
Dear May, thank you for your positive feedback.We hope that you enjoyed your stay with us and that you will visit us again. Many Greetings Iris Team.
by A verified traveler
Posted 28 Jul 2022
Quiet , clean and tidy
Comment from Hotel Management
18 Aug 2022 by Iris boutique hotel, Hotel Management
Thank you very much for your kind review ! Hope to see you again one day !
by A verified traveler
UNDERWHELMING
Posted 28 Jul 2022 on HotelsThe hotel staff was friendly and helpful. The location was ideal (close to the beach, shopping and restaurants) and they provided airport transfers which was perfect. The accommodations were smaller than anticipated and parts of the amenities were quite worn and unfavorable. Free buffet breakfast offered a satisfying selection. Overall enjoyed Kamari.
Comment from Hotel Management
18 Aug 2022 by Iris boutique hotel, Hotel Management
Thank you very much for your kind review ! Hope to see you again one day !
by A verified traveler
Great value hotel.
Posted 27 Sep 2019 on HotelsVery nice clean hotel only a short walk from the beach and nice bars and restaurants. The pool area is nice but the sun loungers are decayed and need replacing.
Comment from Hotel Management
28 Sep 2019 by Iris Boutique Hotel, Hotel Management
Thank you for the great review! We’re so happy you loved Iris Boutique Hotel! We really appreciate you taking the time out to share your experience with us.
by A verified traveler
pleasant stay in Kamari
Posted 16 Sep 2019 on HotelsThe hotel was clean. It felt a little old and as though it needed a good update, the pool was across the street and the hotel was a 5-10 min walk from the beach. The food was just ok and only some of the staff were friendly. Overall, it was clean and the air conditioning worked (although the settings were dated - either blowing cool air or heat, nothing auto).
Comment from Hotel Management
17 Sep 2019 by Sofia Strika, Hotel Management
Dear Mrs Emily,
Thank you for the review! We really appreciate you taking the time out to share your experience with us.
Kind Regards,
Iris Boutique Hotel
by A verified traveler
Posted 18 Aug 2019
The hotel was clean and in a good location, close to Kamari Beach and many restaurants. Upon my arrival, the staff was very kind and helpful. However, throughout my stay, staff became very rude and unhelpful. I was charged an additional 70 euros for having a friend stop by and catch up. When asked why I was being charged, they indicated that they thought the person slept over (which they did not). When my friend and I left we both felt very uncomfortable from looks from the staff. The judgement was evident in their looks and body language. Both of us felt as if we were being treated unfairly on our potentially perceived sexual orientation, and possibly our skin color. I felt so uncomfortable that I left Santorini for 3 days to stay elsewhere until my final day. In addition, when in need of transportation to various locations, staff could not find reliable transportation and would give up rather quickly without securing transportation, leading me to miss my ferry and excursions. On my final night, I had secured a private car with the hotel at 2 am to get to the airport for my 3:30 am flight. The private car did not arrive until 2:40 and I almost missed my flight- if it weren’t for a wonderful lady at the airport who let me skip the line. Overall, I was disappointed in the amount of money I spent on this place and the treatment I received. The place was clean and some of the staff with nice- so not everything was bad. However, it did effect my overall first visit to Greece.
Comment from Hotel Management
24 Aug 2019 by Iris Boutique Hotel, Hotel Management
Dear Mr. Noah,
Thank you for your recent review on Expedia.
We are very sorry to read that you have not been satisfied with certain aspects of your holiday with us.
Regarding the additional 70€ we were obliged to charge you with, this was due to yourself providing accommodation for an extra person that was not included in your original booking.
If for any reason our employees made you feel uncomfortable please accept our sincere apologies and rest assure that was not done on purpose.
Regarding the transportation you have occasionally requested we believe our front desk employees have explained to you that finding transportation on Santorini during high season and in such a short notice is a difficult issue. We could have easily arranged any form of transportation you wish, for any location within the island, if you would have informed us a bit more in advance and not on the last moment.
Finally please accept our apologies for all the inconvenience caused due to the delay of your pick up –transportation on your departure day.
Recommended
for Everyoneby A verified traveler from east Sussex
Nice hotel not far from the beach
Posted 14 Oct 2018Close.to the beach front and a variety of tavernas and shops
