Ratings based on 36 Verified Reviews
4.3 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
location ok but noisy
beds not really confortable and bathroom really need to be updated.
by A verified traveler
Posted 27 Sep 2024
The people tbat own the hotel are really chill and helpful. Loved my stay at the hotel.
by A verified traveler
Posted 3 Jul 2024
No problem at all, the owners never complained about the noise
by A verified traveler
Posted 1 Aug 2023
by A verified traveler
Posted 23 Jul 2021
The owners were friendly and helpful, and it was cheap. However, the fact that A/C was NOT included was well hidden in the list of conditions. While Expedia listed the place as "having A/C", you actually have to pay 6-8 Euros extra to actually "use" the A/C. I think it is important for potential future customers to know that yes, the place is cheap and the owners are nice, don't be surprised that you will have to pay extra for A/C.
Comment from Hotel Management
29 Jul 2021 by Hotel ibiscus management, Hotel Management
We operate in an area that attracts travellers of great diversity. Many of our customers would prefer to not use A/C and save on room prices instead. Therefore A/C comes at an extra charge. We consider it unfair to take the blame for not clearly stating it (it is stated but not clearly for some) as we have absolutely no control over it. Hopefully this complaint and our complaints towards the companies in charge are considered and resolved soon.
by A verified traveler
Amazing hotel :)
Posted 18 Sep 2019 on HotelsOu studio economy room was amazing. We were pleasantly surprised that the little kitchen included a sink, refrigerator, stove, pot and a pan. The family who ran the hotel was incredibly friendly and always wanting to help out in any way possible. Location seas amazing. Only an 18 minute walk away from the beach.
Recommended
for Everyoneby A verified traveler
Value fotos money apartments
Posted 29 Aug 2018Clean rooms, friendly people, quiet place, near bus station, the beach is a bit far on foot
Recommended
for Everyoneby A verified traveler
As expected
Posted 23 Aug 2018Good basic rooms. Central location, good for going out, but beach not too far. Friendly staff.
Recommended
for Everyoneby A verified traveler from United Kingdom
The most friendly staff and the most homely stay.
Posted 7 Jul 2018
Pros: The staff were friendly, welcoming and warm. If any help at all was needed they would not hesitate to assist. The room was clean and maintained daily.
Cons: Nothing immediately comes to mind.
Location: The beach road with many clubs and bars - five minute walk away.
The beach is a 15 minute walk away - not as long as it sounds
Supermarket - 7 mins
Myself and a friend stayed at the Ibiscus Hotel in Malia for 6 nights. This is the first ever review I have made about a hotel, and I truly believe it deserves a brilliant rating. This was our first holiday abroad without a parental presence and, as you can imagine, we were a bit nervous. However as soon as we found the manager of the hotel, we instantly felt so much more relaxed. He quickly and helpfully took us through the important details of our stay, informed us about the AC, and that we were able to ask them for any help. During our stay we both wanted to try hiking through the Samaria Gorge (about five hours from Malia by coach) the manager and his wife were able to set us up with our excursion tickets and advice on the trip within 20 minutes of us enquiring. Every time we came back to the hotel after a day of exploring they welcomed us warmly and on occasion we engaged with them about how we are getting on. The environment at Ibiscus Hotel really did enhance our experience in Malia and the staff really do care about you having a brilliant time while you are there. During the day it was peaceful, with music playing in the main area with the pool and a beautiful view of the mountains all around. On our last night at the hotel it was a little bit emotional for me and my friend to say goodbye to the staff, that in itself highlighted how wonderful we had felt during our stay. If I ever come back to the same area, without a doubt or second thought I would stay here again.
by A verified traveler
Posted 26 Sep 2024
Top
