Hotel Sirocco - Adults Only Reviews

Dear guests Although we do not reply to anonymous reviews, we would like to clarify this for any future guests. It is true we have one the best pool areas in Kalamaki. As far as the service is concerned, the service team does its best possible concerning the covid restrictions and protocol- case confirmed by other reviews. All twin rooms/beds can be tranformed to double beds, using matresses special for this use, with a simple request at reception. Last minute reservations or special offer reservations have low room prices, only for renting the room(including breakfast). any other services/facilities could be charged extra. Comunicating with reception could solve all this, as in general the hotel satisfies all needs the best possible way. All room facilities are not hidden, they are all listed in reservations. Touristic accommodation tax is a universal fee. Air conditioning is positioned in rooms as in all hotels and settings can be changed by user, set in english. Bed covers are not already in rooms as it is summer and temperatures are very high. There is 24hr reception that could provide bed covers anytime. 3* hotels are not obligated to provide toilettries. Housekeeping follows the covid protocol as obligated by law. Our breakfast buffet is the same every day, yet for our category, it is a very large buffet. Hotel management has decided to provide it every day with the same amount of goods, so as to satisfy guests with every taste. Hotel stuff, housekeeping,service and reception, try their best to satisfy guests, and guests' needs are the top proirty. Covid restrictions/protocol have risen the efforts made every day. Communicating with us is essential to satisfy your stay. Rooms were all renovated last year, and also,most of the bathrooms, Yet because of covid, the investments for renovations have frozen, considering that we were closed by covid law and the tourism industry in general is not steady. As a result, some bathrooms are still old fashioned - yet absolutely clean and completely fuctionable as they should. . Cleaningness in all hotel areas and rooms is best reviewed in all websites for our hotel. We wish you had expressed your complaints to us directly and everything could have ben solved. Personally, I am always around the hotel guests,in daily basis. I always try for the best to keep all guests satisfied.

thanks for your review we try to do the best we hope to see you again

hello from sirocco thank you for your notice we will try to be better kind regards