Ratings based on 171 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
I enjoyed our stay completely. I would ask for a Seaview because it was absolutely gorgeous. I would recommend this to everyone.
Comment from Hotel Management
23 Oct 2024 by Hotel Managment , Hotel Management
Thank you for taking the time to review us, we hope to welcome you back!
by A verified traveler
Posted 2 Oct 2024
We had a really relaxing time at the Kalyves beach hotel. What wasn’t clear to us at booking was the “all inclusive” and “all inclusive welcome gift” option. We went for the latter which gave us the “all inclusive plus” package at the hotel and was well worth the small extra cost, giving us unlimited cocktails, room upgrade and discount on the spa. Excellent value for money and still easily got enough for us (27c) at the end of September. The buffet food selection was great for us too as we could pick and choose what we wanted. We loved the stay and the entertainment in the night arranged by Momo was excellent too. Everyone was so friendly and keen to help we felt so looked after and pampered!
Fully recommended!
Comment from Hotel Management
8 Oct 2024 by Hotel Managment , Hotel Management
Thank you for taking the time to rate us and mentioning areas that you enjoyed! We hope to welcome you back to Kalyves Beach Hotel and wish you well on your future travels!
by A verified traveler
Posted 26 Aug 2024 on Hotels
Pobyt w hotelu oceniam bardzo dobrze. Na bardzo duży plus zasługuje otoczeniu hotelu, bliskość pięknej plaży. Zawieszka można było znaleźć wolne leżaki zarówna na plaży jak i przy basenie. Wieczory w cudownej atmosferze. Koncerty na żywo z piękna muzyka były cudowne. Minus za jedzenie- bardzo monotonne. Brakowało jedzenia pod dzieci. Niektóre potrawy były słabej jakości. Za to sałatki, kurczak sosy itp były znakomite. Dla dorosłych (niezbyty wymagających) kuchnia jest ok. Gdyby miała ponownie wybierać- zdecydowanie wybrałabym Kalyves Beach Hotel!
Comment from Hotel Management
27 Aug 2024 by Hotel Managment , Hotel Management
Hello and thank you for taking the time to review us. We wish you well on your future travels!
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Hotel Managment , Hotel Management
Hello and thank you for taking the time to review us. We are sorry to see that you have not given a reason as to why you have reviewed us so low so that we are able to improve our services. We hope perhaps on a future visit to Chania we will be able to meet all your expectations and wish you well on your future travels!
by A verified traveler
Very Pleasant Family Stay
Posted 19 Aug 2024 on HotelsHighly recommended hotel that offered nice rooms, friendly staff and good food.
Comment from Hotel Management
19 Aug 2024 by Hotel Managment , Hotel Management
Thank you for your review. We look forward to welcoming you back!
by A verified traveler
Posted 15 Aug 2024
Staff was helpful and kind, enjoyed the evening traditional Cretan dance performance which was wonderful. Beach & pools were clean. Opted for the inclusive package, food and drinks with a family was great option with a family of 4. Balancing view of the sea was wonderful to wake up to in the morning. Only downfall on our whole time there was our air conditioning unit in our room was not as cool as we are used too.
Overall would recommend this property.
Comment from Hotel Management
19 Aug 2024 by Hotel Managment , Hotel Management
Thank you for your review. We look forward to welcoming you back!
by A verified traveler
Lovely hotel
Posted 18 Jul 2024 on HotelsNice hotel for a 5 night stay.
Most of the staff were great, Penelope (manager) was fab!!
Our room was comfortable though incredibly hot and the A/C was not powerful enough to cool it, the staff kindly provided a plug in fan but still so hot night times were difficult, but I think it was because we were the end of a corridor and therefore had the sun on the exterior wall all day?
Food options were good, generally a chicken, pork and fish option at each meal, pretty generic AI food but always something tasty available.
Definitely worth upgrading to the higher level all inclusive as drinks options MUCH better with this. However there is only one bar and often only one member of bar staff on so were made to feel a bit guilty on occasion ordering cocktails. They definitely need more staff of an evening and/or another bar space.
Location is great, right on the beach, with free sunbeds. Kalyves is a lovely little village to explore with lots of nearby beach bars and restaurants if you want a change of scenery, we hired a car one day to visit Kournas Lake (25 mins drive) using the lovely car hire company in the hotel.
Nice gym, not hugely stocked, but suitable for a decent workout. There is also yoga/stretching each morning with the entertainment staff for something more gentle.
Comment from Hotel Management
22 Jul 2024 by Hotel Managment , Hotel Management
Thank you for rating us and leaving us your lovely review. All your points have been taken into consideration and thank you for mentionig areas that you enjoyed. We hope to welcome you back and wish you well on your future travels.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Seems to be a staffing issue at this hotel, the girls on reception were very polite with the exception of one lady called Ria who seemed determined to make things difficult rather than being helpful, we think a customer service coarse may be due!! Also the bar staff were very overworked and at peak times couldn’t cope with the volume of orders. The cleaning was very hit and miss maybe again due to lack of staff? The room was very small and suitcases had to put onto the balcony.
Comment from Hotel Management
15 Jul 2024 by Hotel Managment , Hotel Management
Hello and thank you for taking the time to leave us your rating and comments. We sincerely look forward to welcoming you back!
by A verified traveler
Posted 4 Jul 2024
Pleasant stay with family. A good option for families with young kids. Food variety is limited. Nice entertainment options for kids and evening.
Comment from Hotel Management
9 Jul 2024 by Hotel Managment , Hotel Management
Hello and thank you for rating us! We hope to welcome you again!
by A verified traveler
Posted 3 Jul 2024
We paid too much for a run down room
Comment from Hotel Management
9 Jul 2024 by Hotel Managment , Hotel Management
Hello and thank you for rating us. We are very sorry to read that you did not enjoy your room, We hope to welcome you again perhaps in the future and wish you well on your future travels.
