Ratings based on 322 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Very quiet and peaceful. Breakfast was also great!
by A verified traveler
Posted 28 Oct 2024
It was charming.
by A verified traveler
Posted 10 Sep 2024
Wonderful staff, great rentals on the premises, great breakfast. For sure we will stay at Halepa again.
by A verified traveler
Posted 8 Sep 2024
We loved our stay at Halepa! What a gem. The rooftop garden and jacuzzi/pool were a lovely touch. There's a gym downstairs and a sauna. Also, the parking lot was perfect for us.
The staff were so kind and friendly and helpful.
My only complaint is the breakfast. NOT vegan-friendly. I emailed ahead of time requesting more options and they said there were many to choose from, but this was not the case. Fruit and a few veggies, olives and bread. That's about it. I would love to have seen more plant protein options like a tofu scramble or bean salad.
Otherwise, everything was perfect.
by A verified traveler
Posted 6 Sep 2024
Hotel staff was great, breakfast was delicious, nights were quiet
by A verified traveler
Posted 31 Jul 2024
Very nice
by A verified traveler
Posted 19 Jul 2024 on Hotels
by A verified traveler from London
Posted 19 Jun 2024
Very nice hotel and the usual helpful Greek staff. If hotel is busy, the small breakfast area gets crowded. Fine if weather good and you can eat outside, but it was over 40c when we visited and people were staying inside. Three close and decent restaurants, otherwise 20mins stroll into town. Easy walk. The local neighbourhood is nice with its own small harbour. Would choose gain if passing through Chania.
by A verified traveler
Posted 15 Jun 2024 on Hotels
by A verified traveler
Posted 10 Jun 2024
We stayed in the old portion of the hotel. It was amazing with 12-foot ornate ceilings and a separate bedroom and living room area. It used to be an embassy in the past, so is beautiful and grand. There is a new wing that may be more like regular hotel rooms, but if you can get into the old section, it is wonderful. Staff were very friendly and helpful as well.