Ratings based on 18 Verified Reviews
4.2 Room cleanliness
4.7 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Excellent hotel. Family friendly, great staff, good food. Beach and pools amazing although none of them heated so can be cold (we were there end of season) didn’t stop us though! Limited entertainment but nice vibe in the piazza area in the evenings.
Comment from Hotel Management
31 Oct 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mr MichaelIt was a pleasure to have had you with us and hotel's management and staff thank you for investing the time to share your review with us and other travelers.Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.Best Regards
by A verified traveler
Posted 21 Sep 2024
Costa Botanica is a great hotel - it has good communal areas, bars and the choice of restaurants is really good. There are numerous pools and a private beach, so it feels like there is so much space, it’s never too crowded. The staff are also amazing, they never stop and really prioritise service. Where the hotel is let down is the rooms, they feel dated, damp and dark and really need an update. Hopefully the rooms get a makeover soon to really make this a 5 star resort!
Comment from Hotel Management
30 Sep 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mrs. Kim,Thank you for your nice review and comments which we will take into serious consideration.It would be our pleasure to welcome you back again.Kind regards
by A verified traveler
Posted 21 Aug 2024
ֿRooms has mold and super humid because the walls are wet making the bed sheets humid and feels wet. The rooms are old and in terrible condition. The bathroom is flooded every time someone takes a shower. Although I called the maintenance every day they could not fix it. This happens in most rooms and I know as we been a big group over there.
Comment from Hotel Management
12 Sep 2024 by LUXME Costa Botanica Team, Hotel Management
Dear guest,Thank you for taking the time to share your review. While I wish you had a better experience, it is review like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by LUXME Costa Botanica Team, Hotel Management
Dear guest,Thank you for your evaluation.Kind regards
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mr. Andre,Thank you for your nice evaluation.We are looking forward to welcome you back againKind Regards
by A verified traveler
Posted 23 Jul 2024 on Ebookers
Very nice located in the green.
Comment from Hotel Management
12 Sep 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mrs. Joel,Thank you for your nice evaluation and your comment.Nothing would please us more than for you to visit us again.Kind regards
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by LUXME Costa Botanica Team, Hotel Management
Thank you for your 'kind gift' of such a delightful review!
by A verified traveler
Posted 21 Jun 2024
It was a really relaxing holiday and we had everything we needed at Grecotel Costa Botanica ! Our son loved the pools , waterslides and running around the beach! The girls at the kids club are great as well! The food the service and ambiance is excellent!
I would definitely recommend it!
Comment from Hotel Management
12 Jul 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mrs. Katerina,It was with great pleasure to receive your review in Expedia, learn about your recent stay in Grecotel LuxMe Costa Botanica and find out that you had a relaxing holiday.We are more than happy to read your son had great time at the slides and the poolsWe are looking forward to welcome you back.Best Regards
by A verified traveler
Posted 20 Jun 2024
Overall a great all inclusive with really clever design inspired by a town piazza.they’ve done a nice job mixing new decor and vintage stuff so that it doesn’t look all samey, but has character. The pools and beach are great. got herb Bonus that there is a water park on property but out of the way.
My main disappointment was the food - restaurants should’ve been better - and the buffet was fine but had little seafood or fresh fish so that it was quite school lunch like. If the food had been better, than this all inclusive would’ve been one of the best I’d been to.
Comment from Hotel Management
12 Jul 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mrs. Natasha,First of all, thank you for posting this review shortly after your recent stay with us.We are happy to read that you enjoyed the pools and the beach area and that you found our all inclusive services great.Nevertheless please accept our apologies for any inconvenience caused regarding the point that you are highlighting in your review. I would like to inform you that we take all comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions.It would be our pleasure to welcome you back again.Best regards
by A verified traveler
Posted 20 Jun 2024
Just returned from fantastic holidays at Costa Botanica. Great beach and pool options, never too busy and enough sun bed for everyone. Good food options and beautiful settings!
Comment from Hotel Management
12 Jul 2024 by LUXME Costa Botanica Team, Hotel Management
Dear Mrs. Yulia,Thank you so much for taking the time to write and share your review of your recent stay to Grecotel Costa LuxMe Botanica.We would like to thank you for your positive review and rate which empower us not only to carry on accomplishing our goals but to go far beyond.We truly hope to welcome you again soon in our Resort in the near future.Kind regards
