Ratings based on 28 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Great staff, efficient and very friendly. Food was good and hearty for a small hotel. Comfy beds and good air con. Downsides were drinks, terrible both soft and alcoholic. Gin was vile. Everyone was buying their own juice and alcohol from the hotel shop. Room fine however we had glass shards on the floor, tea coffee and milk were not replenished and dirty cups not removed and replaced with fresh ones. Definitely not 4 star and I wouldn't go back but with a few basic tweaks it would be great.
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 31 May 2024
Mario and team were great. Travelling solo - you don’t often get the service or room options but I had the best room and I was treated with such a genuine and warm welcome and stay. Food was good and hotel wasn’t over crowded in May. Any questions were answered quickly and they spoke great English also. Sincere thanks Mario and team.
by A verified traveler
Posted 24 May 2024 on Hotels
by A verified traveler
Posted 29 Apr 2024
Beautiful surroundings
by A verified traveler
Posted 22 Apr 2024
It was a beautiful hotel, but there wasn’t much to do.
The staff were very young and not as professional, although nice, and the cleanliness of cutlery,mattress and dining area wasn’t too great, overall it was a lovely time but wouldn’t book again
Comment from Hotel Management
23 Apr 2024 by Guest Relations Department , Hotel Management
Kalispera Dear Holly,Thank you for choosing Golden Mare Resort for your holidays we feel sorry that you were not as satisfied with your experience as we would hope. We are grateful for your comments regarding our services and facilities as they can help us to identify our flaws and strengths to achieve the desired standard service levels. We hasten to express our sincere regret that your visit fell below par with some of our services. We are sorry to hear that you feel that the quality of services has declined. We wish to assure you that our service standards are vital to us, hence worked upon every day.Again, thank you for your feedback as it helps us to identify our opportunity areas as we are constantly working on enhancing our services and facilities. Allow us to assure you that your feedback will be taken into serious consideration. In retrospect, it is almost impossible to change your negative impressions, and we can only hope that you will consider returning to the Golden Mare Resort in the future. Nonetheless, we hope to have the opportunity to welcome you back in the future. We will endeavor to offer you improved services to ensure you have a wonderful experience in the future.
by A verified traveler
Posted 31 Oct 2023
Comment from Hotel Management
2 Nov 2023 by Christiana Tsoukia, Hotel Management
Dear Mrs Angelique,We would like to thank you for your possitive rating. We really hope to see you again next year.
by A verified traveler
Posted 2 May 2023
The hotel is fairly large, on a steep hill. First impression was lots of accommodation with limited facilities. (1 pool, 1 table tennis, 1 pool table).
The hotel staff are fantastic, make you feel welcome and very attentive.
Breakfast was it/good but the select does not change much
Lunches were nice with some variation.
Mid afternoon snack, was a nice offering but felt a little like leftover from breakfast and lunch… in a way it was nice to see no food waste but disappointing at the same time.
Dinner, good selection, daily variation.
Best part of the meals was seeing some Greek food/desserts and they catered for the people that preferred there staples (pasta, chips, etc)
They have evening entertainment with was a plus, negative was that you could hear it in the rooms.
It was off season so lots of shops and restaurants were closed, I would say as a tourist you want to visit corfu after 10th May.
Summarise:
Nice hotel and views.
Staff are awesome, go out of their way to make your stay good.
A little far from the own and other shopping but the bus is just outside the property
by A verified traveler
Great location
Posted 20 Aug 2022 on HotelsExcellent check-in, very friendly. The entire experience from the airport to the hotel was perfect and the hotel is placed near a small beach woth a beautiful view over the Ionic sea and the island
by A verified traveler
Posted 23 Jul 2022
Not a 4* hotel, 3* would be more likely. Average food, average room which had broken aspects. However staff were very friendly and attentive
