Ratings based on 127 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very peaceful.
Posted 8 Jul 2024 on HotelsHotel was secluded away centers of activity, restaurants, shops etc. That suited us. Booked private pool area which was great. Some entertainment at night - good. Staff provided some classes during the day such as Olive tasting, really good.
Some light exercise classes during the day.
Variety of food - excellent.
All staff very helpful and friendly. Used hotel taxi a few times. Same man very helpful & loads of local information.
Comment from Hotel Management
8 Jul 2024 by Mr. Silver, Hotel Management
All Cavo Spada Team & I personally want to thank you for your kind review.We wish to welcome you back.
by A verified traveler
Great stay!!!
Posted 17 Jun 2024 on HotelsGreat stay! We got upgraded too which was a very pleasant surprise! Staff was always friendly and helpful to everyone! I will definitely choose this hotel if I want to stay in Chania in the future…
Comment from Hotel Management
17 Jun 2024 by Mr. Silver, Hotel Management
All Cavo Spada Team are so thankful for your kind review!!We long to welcome you back.Always Yours General Manager Kantaras Argirios
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Mr. Silver, Hotel Management
All Cavo Spada Thank you for your kind feedback!!We remain all at your kind disposal,Best RegardsGeneral ManagerKantaras Argirios
by A verified traveler
Amazing
Posted 14 Oct 2021 on HotelsAmazing. definitely going to be back and cannot wait!
Comment from Hotel Management
14 Oct 2021 by gmcavospada, Hotel Management
Dear Frances good afternoon from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa.
We are much obliged for your kind comments. We can not wait to welcome you back as well.
Always Yours
Giannoulis Hotels
by A verified traveler
Amazing!!!
Posted 28 Sep 2021 on HotelsBeautiful hotel , we had a wonderdul time!!!
The staff was amazing and very helpful. The food was great fresh and tasty.
The pool bar is awsone the bartender is a pro and he prepares good drinks.
I highly recommend !!!
Comment from Hotel Management
28 Sep 2021 by gmcavospada, Hotel Management
Dear Mr.Hadas good morning from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa.
We are much obliged for your kind review.
Our wish is to welcome you back the near future.
Giannoulis Hotels
by A verified traveler
Posted 8 Sep 2021 on Hotels
Comment from Hotel Management
8 Sep 2021 by gmcavospada, Hotel Management
Dear Sara good Afternoon from Giannoulis Cavo Spada Luxury Sports & Leisure Resort & Spa.
All Cavo Spada team send you their warmest greetings.
We wish to welcome you back soon.
Best Regards,
Giannoulis Hotels
by A verified traveler
Posted 21 Aug 2021 on Hotels
Great service—the staff is super nice, good facilities and very good location. Lots of local restaurants within 10-15 minute walk as well so you can eat off the resort if you wish.
Comment from Hotel Management
21 Aug 2021 by gmcavospada, Hotel Management
We are so happy to receive your kind review.
All Cavo Spada Team is so grateful.
We wish to welcome you back many times and share more beautiful moments together.
Giannoulis Hotels
by A verified traveler from Oxford
Posted 27 Jul 2019
So friendly and welcoming. Staff were very helpful. Plenty of space to relax. Great sports facilities.
Comment from Hotel Management
27 Jul 2019 by Giannoulis Hotels & Resorts, Hotel Management
Dear Andre,
Thank you much for your compliments and for your excellent scoring!!!
We are happy to hear that enjoy our sports facilities during your stay with us!
We hope that you will give us the chance to welcoming you again in the near future.
Best regards
The management
by A verified traveler from UK
Posted 17 Oct 2018 on Hotels
Comment from Hotel Management
18 Oct 2018 by Giannoulis Hotels & Resorts, Hotel Management
Dear Mrs. Sharon,
Thank you very much for your excellent scoring.
We hope that you will give us the chance to welcoming you back again in the near future.
Warmest regards,
The management
by A verified traveler from Canada
Posted 2 Oct 2018
The weather turned so we didn’t get to take advantage of the beach and pool. Things looked nice but a bit of a sterile vibe about the place. The staff were not so accommodating about dining in the restaurant and we were finally seated and ignored for almost an hour before a waitress acknowledged us. She was friendly and saved the day.
The power went out when we tried to check out and the front desk were not helpful or trying to come up with a solution but instead insisted on cash with no apology It just left a sour taste. If you are in to organized scheduling with activities sports and fitness it likely would suit your taste. Rooms were very clean and nice though and beds comfortable.
Comment from Hotel Management
3 Oct 2018 by Giannoulis Hotels & Resorts, Hotel Management
Dear Mam,
Thank you very much for taking the time to review us. The feedback of our guests is very important to us in order to upgrade our services to the highest level.
Firstly, we would like to apologize about the issue faced during your check out. However our staff members are always doing their best in order to serve all of our guests without delays.
Moreover, regarding the delay at our restaurant, we would like to notice that due to the bad weather conditions all of our guests decide to have their meal in the indoor area of our restaurant and it was impossible to avoid some delays.
Finally, we would like to thank you for your kind words about the cleanness and our beds.
We hope that you will give us a second chance to welcoming you again in the near future.
Best regards,
The management.
