Ratings based on 157 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great stay at Forum Suites!
Posted 19 Aug 2024 on HotelsOur family of 9 enjoyed our stay at Forum Suites this summer! The property is well maintained with a lot of privacy between all the rooms. The rooms are large with all amenities and very comfortable beds. Everyone who works there was great and you could see they take an active interest in ensuring their guests have everything they need and enjoy their stay. The only opportunity for improvement is the breakfast buffet - although it very fresh - it could use a few more options from day to day. I would certainly recommend this place and we would love to come back!
Comment from Hotel Management
29 Sep 2024 by The Management, Hotel Management
Dear Mrs. Corina,Thank you for taking the time to rate us! We are glad that you enjoyed your stay at Forum Suites and especially the room amenities, the beds and the staff service. We will definitely take on board your comment regarding the breakfast. Hopefully we will have the pleasure of welcoming you back at your next Chania visit. Kind Regards,The Management
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by The Management, Hotel Management
Dear Sean,Thank you for rating us!Hopefully we will have the pleasure of welcoming you and your family back at Forum Suites.
by A verified traveler
Posted 21 May 2024
Close to beaches and a nice pool. Friendly helpful staff. Internet in rooms not great and limited to two devices.
Comment from Hotel Management
14 Jun 2024 by The Management, Hotel Management
Dear Mr. Alan,Thank you for choosing Forum Suites for your stay at Chania. We are glad that you enjoyed the location of the hotel, the pool facilities and the staff service. Regarding the internet, we give the password for the wifi for as many devices as the people that check in are, but of course if you have more devices to connect we give extra if you ask. There is no limit to the passwords you can get. Of course for free of charge. Hopefully we will have the pleasure of welcoming you back at your next Chania visit. Kind Regards,The Management
by A verified traveler
Posted 13 Sep 2022
Great location and very nice hotel. I would stay again and highly recommended it for anyone looking to relax and be close to old city center.
by A verified traveler
Posted 26 Jul 2022 on Hotels
by A verified traveler
Posted 6 Jun 2022
I’ve stayed here numerous times, always welcoming, spotless and great relaxed vibe right next to Golden Beach.
by A verified traveler
Posted 10 Oct 2019
by A verified traveler
Views were not as expected!
Posted 25 Sep 2019 on HotelsIf you are looking for a hotel on the beach, this is not. The beach is across the street, mostly hidden by trees, bushes and flowers. Sophia at the morning buffet was delightful. She always greeted you with a smile. Very disappointed with views that I was expecting .
by A verified traveler
Posted 23 Sep 2019
Very clean and looks all new. This is pritty high end resort. Also, food is excellent and well presented. The beach is accross the road, but very close. The beach is managed by not so high level company. We went to other beaches.
by A verified traveler from Canberra Australia
Posted 15 Sep 2019
Modern hotel, well built and well maintained. Our room (Garden View studio, number 213) seemed to be one of the best in the hotel, because it had a shady and private balcony with nice greenery - some of the other rooms seemed much less private. The room itself was well designed and furnished - very clean and pleasant. While there is a beach opposite the hotel, there is a much nicer beach about 8 minutes walk to the west. There is a bus at the door to take you the short distance into Chania old town, which is lovely.
Really the only downside was the fact that the hotel imposed charges for things that ought to have been included in the room rate - 10 Euros for use of the safe in the room!! and an extra charge for pool towels! This just seemed mean and very poor policy.