Ratings based on 8 Verified Reviews
4.6 Room cleanliness
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beautiful stay in Crete
Posted 13 Aug 2024 on HotelsWe had a nice stay at Theo Hotel. We stayed in a 2 bedroom villa, which comfortably slept 6 people and had its own pool. Customer service was top notch and the staff was very accommodating and caring. Giannis was really nice to me and my family and made sure we were taken care of at breakfast. The only drawback of the hotel is being situated on top of a hill and there are a lot of stairs. But the views are amazing and there is a convenient elevator to get down to the beach. The hotel was going to charge for towels to use at the pool, but kindly waived the fee. I recommend the hotel simply include the towel fee in the overall price for future guests. Overall a nice stay with very friendly staff.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 28 Jul 2022
The hotel is clean, has beautiful views, nice pool with bar and a good breakfast buffet. Staff is also very friendly and helpful. Although, the hotel needs to update their TV’s and entertainment. Rooms also need microwaves instead of stove.
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Theo Hotel team, Hotel Management
We would like to thank you very much for your comment. We are sorry to know that we did not meet your expectations, as we regularly do for the hundreds of new and regular guests.Kind regards,THEO Hotel team
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Theo Hotel team, Hotel Management
Thank you sincerely for this wonderful kind review. It was such a pleasure having you with us. The whole team is thrilled to hear about your experience as we strive to create memorable moments for all of our guests daily. We all look very much forward to welcoming you back.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
15 Oct 2023 by Theo Hotel Team, Hotel Management
Thank you Mr. Widad for taking the time to rate us. It was a pleasure to meet you and we wish you the best. If you wish you can contact us next time and inform us of your room preference and we will gladly do our best to fullfil it.
by A verified traveler
Posted 14 Aug 2022 on Hotels
Comment from Hotel Management
22 Aug 2022 by Theo Hotel Team, Hotel Management
Dear David,Thank you for your excellent rating.It will be our pleasure to welcome you again in the near future.Kind regards,Theo Hotel Team
by A verified traveler
Posted 1 Jul 2022 on Ebookers
Super waren der Ausblick aufs Meer, ruhige Lage, kostenlose Parkplätze, liebes Personal, Zimmerservice, Sauberkeit und der Pool. Die Lobby sieht auch modern und freundlich aus, das Zimmer allerdings könnte eine Renovierung gebrauchen. Alle Möbel sind alt, dunkel, deprimierend. Im Bad eine viel zu kleine nicht passende Toilettenschüssel auf der Toilette, keine Halterung in der Dusche für den Duschkopf, in die Jahre gekommene Ausstattung. Aber es ist alles sauber, nichts wirkt schmuddelig.
Das Bett war sehr bequem, ich habe gut geschlafen, es gab extra Kissen. Aircon war so laut wie ne Aircon halt laut ist, daran lässt sich nichts ändern. Ich hatte einen schönen Aufenthalt, mit neuen hellen Möbeln oder mit den alten aber in hell gestrichenen Möbeln würde man zur Zufriedenheit der Gäste sicher beitragen.
Das Frühstücksbüffet war allerdings echt übel. Wir haben zwei Tage versucht etwas leckeres zu essen aber es war nichts dabei das ich essen wollte. Eine Riesenauswahl aber viel Quantität statt Qualität. Da aber viele dort gefrühstückt haben gibt es auch genug denen es schmeckt und Geschmäcker sind unterschiedlich.
Gewünscht hätte ich mir auch einen echten Cappuccino anstatt Milchpulver mit löslichen Kaffee aus einem Automaten.
Alles in allem aber dennoch schön.
Comment from Hotel Management
11 Oct 2022 by The Eurohotel Theo Hotel Team, Hotel Management
Dear Nadine thank you very much for your feedback. We are glad tha you enjoyed your stay here with us and your remarks are taken under serious consideration, so we can improve ourselves even more, for a vacation experience of higher standards. It will be a pleasure to have you back here.
