Ratings based on 97 Verified Reviews

4.5 out of 5
83% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 13 Apr 2024
Simple and inexpensive accommodations. Beach is right there! Clean and well-kept. Wifi was almost pointless- barely got any signal. Shower was tiny, water gets everywhere even with best efforts to keep curtain in place. We were only there to sleep so it was fine. If you wanted a place to hang out it had no character or charm.
5 out of 5
by A verified traveler

Lovely hotel in Agia Marina/Platanias

Posted 24 Oct 2023 on Hotels
This is a charming family-run hotel right on the beach in Agia Marina/Platanias. The area is very touristy, but the hotel is quiet and very clean with "rooms" that are more like apartments! The kitchenette is very well equipped with all you need for cooking, and also to make tea or coffee. There are several small supermarkets within walking distance, as well as restaurants and cafés for all budgets. Buses run frequently on the main road if you wish to explore areas further away from the hotel. It's a nice place to stay. The people running the hotel are very friendly, and also the other guests. I very much enjoyed my stay there and highly recommend this hotel.
5 out of 5
by A verified traveler

Posted 24 May 2022
Everything about this place was great.
5 out of 5
by A verified traveler

Posted 29 Jul 2019 on Hotels
Amazing!
4 out of 5
by A verified traveler from Ottawa, ON

Posted 11 Jun 2019
Right on the beach which was nice, great walking distance to all the amazing restaurants. Staff were very nice and accommodating. Our shower head and air conditioning was broken. Also don’t pay for the umbrellas and sun beds. Lots of nicer ones down the beach at restaurants where you can have a drink anyway.
5 out of 5
by A verified traveler

Gorgeous family owned accommodation

Posted 11 Oct 2018 on Hotels
Beautifully maintained apartment - spotlessly clean, lovely little touches everywhere. The only downside was the bathroom downstairs from the bedroom & with a shower curtain. But that is just a personal view. We had a small patio at ground level & a nice balcony off the bedroom upstairs. The property is ideally right on the strip between the beach and the main thoroughfare. Lots of bars & restaurants in close proximity.
4 out of 5
Recommended
for Everyone
by A verified traveler

quiet location near the seafront w/car parking

Posted 31 Oct 2016
Location: swimming; sight seeing; shopping
well kept hotel; some facilities dated; no microwave free parking on site friendly owner and staff close to restaurants and Platanias city centre
3 out of 5
by A verified traveler

Basic hotel, great location.

Posted 15 Aug 2016
Basic hotel. Gloomy rooms. Clean rooms. Great location.
5 out of 5
by Jinglong

This traveler left a rating score only Posted 17 Apr 2016 on Hotels
5 out of 5
by Richard

Posted 15 Apr 2016 on Hotels
Our overall experience in this place was great, even though we came a little too early before most of the bars and tours were open. Ermis Suites has an amazing customer service. The owner reserved a taxi for us when we arrived in the Chania International Airport, and the driver arrived on time. When we arrived in the hotel, the owner happily welcomed us and even helped me with my carry-on luggage to take to our room. The owner answered all the questions we had when it comes to figuring out what to do nearby the hotel, since a lot of places in the street was still closed. The room service was also nice, we asked for new towels and blankets, and we received them in less than 10 minutes. The cleaning lady (I apologize I didn't get her name) was really sweet, she gave us the biggest smile and was more than willing to take the dirty towels we had. The view from our balcony was beautiful and relaxing, since it is in front of the beach. I do recommend this place to those who wants to stay in Crete. It was only about 15-30 minutes bus ride of €1,20 from the hotel to Chania and back.