Ratings based on 62 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Kirkland

Posted 16 Sep 2024
If you have a car and traveling with luggage, this hotel is not for you. Finding a parking is very hard. The hotel advertised "free off-site parking" is a lie. They are referring to the city public parking. I recommend Expedia to have them change that. We wouldn't booked that hotel knowing that. Our room had a wood seeling. Very noisy. One plus for the hotel is its location.
5 out of 5
by A verified traveler

Posted 14 Jul 2024
The accommodation was perfect! Very close to the central bus station for cheap trips to the beach if desired. My accommodation was right at the old city’s centre and it was lovely. A bit noisy at night as there are singers that perform on the streets but that stops around 11 pm. The hotel staff were always present and very accommodating and nice. Would highly recommend!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Will Definitely Stay Again

Posted 27 May 2024 on Hotels
The staff were all very friendly and plenty of them speak English. The condition of the room was fanatic! Even though the building is very old, since it’s located in the center of “Old Town Chania”, inside you’d swear you’re in a newly built luxury hotel. Very centrally located for walking everywhere!
4 out of 5
by A verified traveler

Posted 22 May 2024
The place is clean located in an area that is very convenient for shopping and dinning.
4 out of 5
by A verified traveler

good

Posted 22 Mar 2024 on Hotels
the room was clean and modern. there were no windows except on the roof. the hotel is difficult to find. breakfast was in nearby hotel. service was lovely and good. excellent location.
5 out of 5
by A verified traveler

Posted 3 Sep 2023
Comment from Hotel Management
8 Oct 2023 by Elia Hotels Group , Hotel Management
Dear Ms. Kote, We would like to thank you for your excellent rating and we are very glad that you had a pleasant and comfortable stay with us. We will definitely be happy to welcome you again in the future. Kind Regards, Antonis YiakoumakisFront Office, Elia Hotels Group
4 out of 5
by A verified traveler

Posted 1 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Elia Hotels Group, Hotel Management
Dear Monica, We would like to thank you very much for your rating. We really appreciate it and we will definitely be glad to welcome you again in the future.Kind Regards,The Elia Team
5 out of 5
by A verified traveler

Posted 9 Jul 2023
Quiet and clean room. I have stayed here before. It was exactly what I expected. Would stay again.
Comment from Hotel Management
28 Aug 2023 by Elia Hotels Group, Hotel Management
Dear Benjamin,We really appreciate your excellent review and very kind words. We are very glad that you have enjoyed your stay with us once more and we will definitely be happy to welcome you again in the future.Kind Regards,Antonis YiakoumakisFront Office, Elia Hotels Group
5 out of 5
by A verified traveler

Just wow

Posted 27 May 2022 on Hotels
Was so central to everything. The room was absolutely stunning. The price is so competitive as well. I would 100 percent go back to this lovely hotel
Comment from Hotel Management
27 May 2022 by Elia Hotels Group, Hotel Management
Dear Sir/Madame, Thank you for choosing Elia Hotels Group for your stay and for spending your valuable time for this excellent review and rating. Looking forward to welcoming you back in one of our hotels or apartments. Kind regards