Ratings based on 125 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
The rooms are extremely outdated. The gym is deplorable . I had rodents in my room as the food is nasty
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 10 Aug 2024 on Orbitz
I recently stayed at this property with a group of ten people, and unfortunately, our experience was quite disappointing. The place was overrun with cats and kittens, which, while perhaps charming to some, was not ideal for us. The owner constantly yelled at us to keep quiet every night, despite our group renting three rooms and paying a hefty amount. It felt like we were being constantly monitored and treated more like children than guests. Additionally, they insisted on us using their transportation services, which were priced three times higher than the going rate elsewhere. Instead of offering courtesy and accommodating their guests, it felt like we were being overcharged. Overall, it was an uncomfortable experience that didn't justify the cost.
by A verified traveler
Posted 7 Aug 2024
The Receptionist that received us didn’t have the kindness while responding to some request we had. We arrived quite early to the hotel (around 11 am) and knew that the checkin was around 3 pm. My wife asked him to help us to get the room ready as soon as possible but the receptionist response was he couldn’t kick out the previous clients. We didn’t meant and asked him to kick out anyone. Just wanted to get the room as soon as possible.
by A verified traveler
Posted 5 Aug 2024 on Orbitz
by A verified traveler from Henrico
Posted 4 Jul 2024 on Orbitz
Amazing staff, property and delicious food . Andrea was amazing employee.
by A verified traveler
Posted 24 Jun 2024
by A verified traveler
Posted 24 Jun 2024
The Dome was in a quiet area away from the hustle and bustle of town. We personally found our trip much more enjoyable with a rental car to get around, but there is a walking path to get around as needed. Staff was nice, rooms were clean, food and drinks were pricey and food was only okay. We ended up eating off property for the majority of the trip.
by A verified traveler
Posted 20 Jun 2024
by A verified traveler
Posted 6 Jun 2024
Beautiful room and hotel
Staff are amazing and very helpful :)
Property is not baby friendly but I was expecting it to be
Not really a resort either
Jacuzzi is dirt
