Ratings based on 30 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2022 on Travelocity
Very friendly staff, great location
by A verified traveler
Posted 22 Jun 2022
by A verified traveler
Really annoying housekeeping staff + rundown
Posted 1 Jun 2022 on HotelsThe is good and bad about the Dolphins. It is in a great location, the first person I met, Tina at Receptions, was fantastic and really made me feel welcome. The apartment is quite moldy and the shower was a nightmare - hot - cold - hot -cold. They did change the shower head when I told them the old one was broken and stuck in pulse mode. The really bad issue is the housekeeping staff. The do clean fairly well but they come and go as they please and enter with a key without knocking. The begin to use all of the hot water for the washing machines so there is no water pressure or hot water for the guests. They leave those machines beeping endlessly when the cycle completes and they never stop talking at the top of their lungs! They seriously diminish the enjoyment of the vacation. The property has potential but I would not return. The Reception staff - particularly Tina - was the only bright spot in this facility. I would recommend avoiding, however.
by A verified traveler
Posted 27 Aug 2021
A little bit out of date, this hotel location is convenient though. Just a few steps and you’re on the beach. Our room was ready when we arrived. One bedroom with a “king size” bed (they put two twin beds together) and two twin beds instead of a sofa bed for our kids. We didn’t use the kitchen but the small refrigerator. Bathroom was kind of funny; shower is 3 x 3 on the corner with a curtain touching you during your shower experience. Water pressure was on. Daily housekeeping for making the beds, garbage and changing of towels, not sweeping of the floor. Toilet paper needs to be asked for.
by A verified traveler
Posted 25 Aug 2021
Very basic and quite dated accommodation.
Aircon okay but only in bedroom.
Clean and surprisingly no bugs or mosquitoes at all.
Location is excellent for bars and restaurants and a few yards from the beach.
by A verified traveler
Posted 2 Aug 2021
Very convenient location and acceptable condition for the price for a family of 5. Picture showing the ocean is misleading, it is not oceanfront.
by A verified traveler
Posted 20 Sep 2019
After i checked in there was a lot of noise and i couldnt figure out what it was. So i told the reception can i change room. The lady told me all the rooms are full, so i ask her can you refund me then ill book somewhere else. She told me no. You can tell already how horrible the customer service is already.
The room is regular more like a 1 star hotel, it took dirty a little bit but the location is good.
by A verified traveler
Posted 9 Aug 2019
The rooms were really dated and only had air conditioning in the bedroom while one of us had a bed in the main room. The shower was tiny with a curtain instead of glass and was not a pleasant experience. The apartment was spacious and close to the beach.
by A verified traveler
Posted 11 Jul 2019
A little mould in the bathroom shower along the walls. Kitchen could do with a bit of modernising and counter had leftover crumbs, drawer was a bit sticky. The fan in the lounge needs to be able to operate when the lounge light goes off, so very hot and sticky for the unfortunate person who sleeps there.
Was generally happy with everything else and staff were great, not a bad stay, thank you
Recommended
for Everyoneby A verified traveler
Spacious apartment steps away from the beach
Posted 1 Jul 2018This apartment was great for my family of four. The rating I gave is also based on what you’re getting for the price. The apartment is spacious, steps away from the beach, shops and restaurants. It is clean and has basic amenities (bring your hair dryer). The parking is close by but not on the premises. The staff was very helpful and extremely friendly!
Comment from Hotel Management
30 Aug 2018 by Hotel Management , Hotel Management
On behalf of the Dolphins Apartments , we would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations
Thank you
