Ratings based on 116 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024
First class 11 day holiday.
Everything was perfect
Comment from Hotel Management
11 Aug 2024 by Diamond Deluxe Management, Hotel Management
Dear John,Thank you very much for the excellent rating.We hope to welcome you back in the near future.
by A verified traveler
Posh hotel with amazing breakfast and vibes
Posted 11 May 2024 on HotelsAmazing hotel with spectacular pool view. Good location. Wonderful breakfast with lots of varieties especially the menu offering Greek Benedict and omelette.
Front desk service is generally good. A note to improve is to assign bell boy to help guests with lots of baggages to board golf cart as they have to manage not spilling over the nice welcoming drink :-)
Comment from Hotel Management
12 May 2024 by Diamond Deluxe Management, Hotel Management
Dear Guest,Thank you for your review of our hotel.We would just like to note especially for future travellers, that we do indeed have a bell boy and he carries all the luggage from the front desk to the golf cart, lifts them onto the golf cart, which only leaves guests to get in. Also welcome drink is provided as soon as guests enter the hotel whilst completing registration forms.
by A verified traveler
Posted 11 May 2024
Absolutely amazing place. Very lovely, nice and hardworking staff. Beautiful and peaceful setting. Very close to the beach. Deserves more than 5 star.
Comment from Hotel Management
12 May 2024 by Diamond Deluxe Management, Hotel Management
Thank you for your excellent review.
by A verified traveler
Posted 14 Oct 2023
Loved the lay out of the hotel especially the rooms leading straight out onto the pool. A small hotel which suited us for a few days stay.
The restaurant staff were exceptional. I have a dietary intolerance and they went out of their way to make sure I knew what was safe to eat. They were always smiling and friendly.
The only downside which wasn’t clear on the website is that the beach is on the other side of the road.
Would love to return to this hotel
Comment from Hotel Management
14 Oct 2023 by Diamond Deluxe Management, Hotel Management
Dear Gust,Thank you very much for taking the time to review our hotel and the exceptional rating.
by A verified traveler
Posted 31 May 2022 on Orbitz
Hotel was beyond my expectation. Very clean, superb customer service, accommodating to foreigners. Provided complimentary wine and fruits as a welcome, daily breakfast was delicious.
Comment from Hotel Management
19 Jul 2022 by Diamond Deluxe Management, Hotel Management
Dear Guest,
Thank you very much for your excellent rating.
We hope we have the pleasure to host you again in the near future.
by A verified traveler
Posted 26 Aug 2021
The property is gorgeous.....but the staff were EXTREMELY rude!! They harrassed us about how many people we had staying in our room, checking pur passport numbers before check-in and at check out. We were harassed several times by the front desk staff about how many people we had staying in our room (we had 2, which is what was what was reserved). Specifically IVAN at the front desk was completely inappropriate with us, treating us horribly.
Then the check out time apparently changed from noon to 11am. And we were told about this at 11am on day of check out!!! They called the room to tell us we had to check out right then!! Never was told at check in about an update in checkout time, their website states noon is check out time and my reservation stated noon as check out time.
Over all horrible experience and will never return To this hotel. We were simple guests that werent loud and didnt deserve the poor customer service and harassment we received!!!! Not to mention paying for the most expensive room the property had to offer.
Comment from Hotel Management
26 Aug 2021 by Diamond Deluxe Management, Hotel Management
Let us respond accordingly to the actual facts. You were a group that had made four separate reservations, with the total number of people booked 7. On arrival there were 14 people, the 3 rooms which you had booked occupied 2 persons max and the other room could occupy 3, which we further accommodated.
Upon your check in we infoprmed you that there were more people entering the hotel than the rooms booked could occupy and you totally ignored our comments and proceeded into the restaurant.
We are absolutely positive that no other hotel accepts this behavior and especially a 5 star hotel, but your behavior and ignorance to the matter absolutely reinforces that you are not 5 star guests.
The mistake we did make was not contacting the authorities to personally escort the extra persons that arrived and decided to make themselves comfortable.
We too agree that you were horrible guests, rude as well as arrogant.
Overall we would not welcome you back!
by A verified traveler from NJ
Posted 10 Oct 2019
Beautiful resort with super friendly staff. SPA was amazing, had one of the best messages. WiFi connection definitely needs improvement, was very difficult at times to receive internet.
Quantity and variety of the food could be upgraded and improved.
Comment from Hotel Management
19 Oct 2019 by Diamond Deluxe Management, Hotel Management
Dear Guest,
We appreciate your positive feedback about our hotel.
We do take pride in catering to our guests’ needs the best way we can.
Once again thank you we and we hope we have the opportunity to welcome you back in the near future.
Kind Regards.
by A verified traveler
Posted 19 Aug 2019
Comment from Hotel Management
19 Oct 2019 by Diamond Deluxe Management, Hotel Management
Dear Guest,
Thank you for your review and for choosing our hotel.
We are happy to have read that you enjoyed your stay and we look forward to having you again as a guest in our hotel.
KInd Regards
by A verified traveler
Posted 31 May 2019
Fantastic!
Heaven on earth top resort highly recommended
Comment from Hotel Management
11 Jun 2019 by Nectaria Lambropoulou, Hotel Management
Dear Guest,
Thank you very much for taking so much time to pen your review. We are happy to learn that you have had an enjoyable and relaxing stay in our resort.
We always strive to provide the highest level of product, facilities and yet personalized service, hence to receive comments such as yours is very motivating. We however understand that our staff is the greatest asset of the company as they consistently deliver the Diamond Deluxe Concept to our noble guests.
Once again, thank you very much for choosing to stay at Diamond Deluxe Hotel.
by A verified traveler
Awesome place
Posted 21 Aug 2018 on HotelsAbsolutely awesome resort. Niki was kind enough to organise our transfer from the port to hotel and help us with our car rental.
Pool was superb!
Comment from Hotel Management
22 Aug 2018 by Nikki lambropoulou, Hotel Management
Dear Guest,
Thank you very much for taking the time to review our hotel.
It is always a pleasure to read such great reviews.
Thank you for recommending our hotel to other travelers and we hope we have the opportunity to welcome you back to our small paradise.
Kind Regards
Nikki Lambropoulou
