Ratings based on 250 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
The staff were extremely helpful and kind. The property was beautiful. We were sorry we could not stay longer.
Comment from Hotel Management
27 Sep 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear James,Thank you for your kind words! We're delighted to hear that you found our staff helpful and enjoyed the beauty of the property. We’re sorry you couldn’t stay longer as well, but we hope to welcome you back for a longer visit next time! Best regards,Maria FrantziReservations Department
by A verified traveler
Our experience
Posted 15 Sep 2024 on HotelsHad a good time at D Andrea mare hotel.The food was amazing, the variety and choice was perfect. All the staff were accommodating and helpful. Leslie from the entertainment team was great, the others however didn’t really speak to us. We stayed in a double room sea view, and I do have to say it was a little unclean when we arrived and there was a crack in the wall where an infestation of ants came through! Besides that, the cleaners came every day and mopped the floor, replaced the towels and gave us bottled water each day. Overall, it was a good experience, would I stay again? Probably not.
Comment from Hotel Management
16 Sep 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Lauren,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the food and found our staff accommodating, especially Leslie from the entertainment team. While we're happy you had a good overall experience, we’re sorry to hear you may not return. We hope you reconsider and give us another chance in the future!Best regards,Maria FrantziReservations Department
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Andrew,Thank you for your rating!We hope to welcome you back for another enjoyable stay.Best regards,Maria FrantziReservations Department
by A verified traveler
Posted 4 Sep 2024
Convent location to airport, clean all amenities there. Great staff!! Wonderful entertainment.
Disappointed all drinks were watered down.
Comment from Hotel Management
5 Sep 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Maria, Thank you for your feedback! We're glad you appreciated the convenient location, cleanliness, and the wonderful staff and entertainment. However, we're sorry to hear that the drinks didn’t meet your expectations. We’ll look into this to ensure a better experience in the future. We hope to welcome you back for another enjoyable stay!Best regards,Maria FrantziReservations Department
by A verified traveler
A couple abroad
Posted 24 Aug 2024 on HotelsHotel and staff were all excellent, it's smaller than expected, but never felt cramped. Perfect for families, not so much for couples, but it was exactly what we were expecting
Comment from Hotel Management
26 Aug 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Connor,Thank you for your review! We’re glad to hear that the hotel and staff exceeded your expectations and that you found our hotel spacious and comfortable. We hope to welcome you back for another great stay!Best regards,Maria FrantziReservations Department
by A verified traveler
Posted 12 Aug 2024
The hotel, rooms and pool area were great. However, we felt the all inclusive amenities to be somewhat lacking. The food was fine not amazing but also something nice could be found. The drinks options were very poor. Both alcoholic and soft drinks. Juice was basically squash. Coffee machine was not great annd no other options. Only wine options were the on tap - white, red, rose no variety or sparkling even at the bar, except on gala dinner night where there was lovely sparkling.
The cocktails were pretty much terrible. I wasn’t expecting 5 star but these were poor quality.
We still enjoyed our stay and thought the staff, especially animation team were amazing. It’s a great place for families due to size and location of playground, pools and entertainment. The kids club could also use some improvements. As there was no checkin for the kids and felt they could easily wander away if they chose so we felt it necessary to stay close by. There were 2 hour sessions every morning and afternoon with generally the same arts activities. Our daughter enjoyed it but just didn’t give us what we were expecting.
Also there do not seem to be enough pool loungers for number of guests. So all are filled with towels by 8am even on the grass area away from the pool. A bit frustrating to have to make sure to send someone out every morning early to get a seat.
Comment from Hotel Management
13 Aug 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Kellie,Thank you for your detailed feedback. It’s great to hear that you enjoyed the hotel, rooms, and pool area, and that the staff, especially the animation team, made your stay enjoyable. It sounds like our hotel offers a lot of positives, particularly for families.Thank you for sharing both the positives and the areas where there could be improvement. Your insights will certainly help us improve our services.We hope to have the chance to welcome you again for an even more enjoyable stay.Best regards,Maria FrantziReservations Department
by A verified traveler
Posted 15 Jul 2024
Great resort with great staff! Miss Voula in the reception went above and beyond to help us have an amazing stay! We will come back next year for sure at this resort!
Comment from Hotel Management
15 Jul 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Sandy,Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay and that Miss Voula at the reception provided exceptional service. We'll be sure to pass on your kind words to her. We look forward to welcoming you back next year for another fantastic stay at our resort!Best regards,Maria FrantziReservations Department
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Navneet,Thank you for your review.As our guests' satisfaction is our top priority, your comments would be helpful for us.We hope to welcome you back in the future for an improved experience.Best regards,Maria FrantziReservations Department
by A verified traveler
Posted 1 Jul 2024
Fantastic, would definitely consider going back here when we next visit Rhodes. From start to finish we all felt a warm welcome from all the staff during our stay. A huge applause to the constant energy and enthusiam of the entertainment teams, restaurant and bar staff.
This resort had everything we needed and was top quality, our room was upgraded due to an issue with our original booking, without complication and we were so thankful. Some of the decor with the room we change to was a little dated, but thats me really trying hard to find fault in this stay.
We stayed with our 3 year old who had more than enough activities and variety to keep us all entertained. The mix of pools and play equipment was great and there was a even balance of families and adults which didnt make it too noisy or overcrowded, whilst still providing enough involvement in the evenings entertainment.
The quality of food was very good with a huge mix of different specials and cuisines on offer throughout the week. Having access to fresh food throughout the day via the snack bar was also welcome. Theres not a huge expectation when it comes to drinks in an all-inclusive, but the machine fed juices could have been better, although the bar staff were on hand all day for other beverages.
Theres also good connection via taxi or local buses to old town and local sights.
All together it was a brilliant stay and would highly recommend D'Andrea Mare Beach Hotel for anyone looking for a stay in Rhodes
Comment from Hotel Management
2 Jul 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Lee,Thank you for your fantastic review! We're thrilled to hear that you felt warmly welcomed from start to finish and appreciated the energy and enthusiasm of our entertainment, restaurant, and bar staff. It's wonderful to know that our resort provided everything you needed and that you found the quality top-notch.Your positive feedback about the food variety and quality, as well as the snack bar availability, is much appreciated. We look forward to welcoming you back on your next visit to Rhodes.Best regards, Maria FrantziReservations Department
by A verified traveler
Posted 27 Jun 2024
The hotel was great. Plenty of sunbeds, more around the children pool would be helpful. Food, was brilliant so many options and loved the themed night. Catering manager and staff were all so friendly and helpful. Loved the snack options when the main food area wasnt open and having a ice cream area … genius!
Had a brill time.
Only thing to be aware - on flight path - you get used to it but planes are very frequent.
Comment from Hotel Management
28 Jun 2024 by Maria Frantzi | Reservations Department, Hotel Management
Dear Gabrielle,Thank you for your wonderful review! We’re glad you enjoyed our plentiful sunbeds, brilliant food options, and themed nights. It's great to hear that our friendly staff and snack options added to your experience. While our location near the flight path can be busy, we're happy it didn’t detract from your stay. We look forward to welcoming you back soon!Best regards,Maria FrantziReservations Department
