Ratings based on 24 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Redmond
Posted 14 Jul 2024
by A verified traveler
Posted 9 Jul 2024
Spent 5 nights at this hotel and when arriving we were surprisingly upgraded to a bigger room with a shared swimming pool and a huge terrace with our own sun beds. Very quiet at the end of the corridor.
The facility closest to the beach feels modern and clean. The rooms (at least ours) was aged and a bit outdated. Yes it was satisfactory clean.
We chose All inclusive and the variety and themes were really good. Lots of gluten free options, and also the kitchen could make other dishes upon request.
We didn’t use the pool area since we had our own, but it was quite small and guests took beds way before opening.
The private beach with umbrellas was nice, but the waves were too high to safely swim but the beach guards were good at monitoring and looking out for the guests.
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Posted 27 Jul 2023
This is a great resort! Nice staff, great rooms, nice pools. The food was excellent! The only thing we noticed were the ants. Many ants, and also in our room.
by A verified traveler
Posted 27 Jun 2023
The place was lovely. Most guests purchase some sort of all-inclusive package for the family and don’t leave the property for anything. That is too bad since there is too much nearby. The hotel was lovely but our air conditioning failed the last night and no one had expertise to fix it. So that was very unpleasant.
by A verified traveler
Posted 18 Jun 2023 on Hotels
Beautiful resort, unfortunately nothing we wanted. According to hotels website it was close to old port. That was not the case. It was 18 miles away!! If you are a family with children wonderful, but not for us.
by A verified traveler
Posted 14 Jun 2023 on Hotels
The hotel is nice but to may noise from children and the keep housing, everyday I jumped the bed due the high noise in the corridors from children and the guys responsible to the clenan. Is a good place if you have children, not good to rest and relax
by A verified traveler
Posted 8 May 2023
Enjoyed our stay at Atlantica Creta Paradise in Chania. Especially the hospitality of all the staff. The front office team of Dimitris, Nikos & Olga were super attentive and helpful.
Comment from Hotel Management
10 May 2023 by Management team, Hotel Management
Dear Guest,Thank you for taking the time to share your wonderful experience at Atlantica Creta Paradise. We're thrilled to hear that you enjoyed your stay with us and found our hospitality fantastic.We're also delighted to hear that our staff, especially Dimitris, Olga, and Nikos, went above and beyond to ensure your comfort and satisfaction during your stay. We'll be sure to pass on your kind words to them and the rest of our team.It was a pleasure having you as our guest, and we appreciate your recommendation of our resort for a wholesome experience in Chania. We hope to have the opportunity to welcome you back in the future for another memorable stay.Kind Regards,
by A verified traveler
Posted 20 Aug 2024 on Hotels
