Ratings based on 152 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
It was very relaxing place with very helpful and cheerful staff.
Comment from Hotel Management
12 Oct 2024 by H Hotels Collection, Hotel Management
Dear Christos,Thank you for your kind words! We are delighted to hear that you had a relaxing experience and that our staff's helpfulness and cheerful attitude made your visit enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future.Kind regards,H Hotels Collection
by A verified traveler
Posted 27 Sep 2024
Apostolis & his staff were amazing. From the time we arrived everyone was so welcoming. Even gave us a welcome drink upon arrival, took our luggage to our room. Showed us the entire hotel & our beautiful room with private pool which had champagne, fruit & macarons to celebrate our 40th anniversary. Amazing beach front hotel where you are spoiled with great food & service!
Comment from Hotel Management
3 Oct 2024 by H Hotels Collection, Hotel Management
Dear Anita,Thank you for your wonderful review! We are truly delighted to hear that your stay with us was such a memorable experience, especially as you celebrated your 40th anniversary. It was our pleasure to assist in celebrating this significant milestone, and we are glad to hear that our staff made your stay so memorable and welcoming from the moment you arrived.Our team strives to create a warm and welcoming atmosphere for every guest, and it is gratifying to know that we succeeded in making your stay special. We are also pleased that you appreciated our facilities, and the quality of food and service.Your kind words are greatly appreciated and serve as a wonderful affirmation of our team's dedication to delivering outstanding hospitality. We look forward to the opportunity of welcoming you back for another unforgettable stay in the future.Warmest regards,H Hotels Collection
by A verified traveler
Posted 10 Sep 2024 on Hotels
Perfect, tranquil and as described. all the staff we so kind and helpful
Comment from Hotel Management
13 Sep 2024 by H Hotels Collection, Hotel Management
Dear James,Thank you for your kind words and positive feedback.We are delighted to hear that you had a peaceful and enjoyable experience, and that our staff made your stay even more pleasant. Your satisfaction is our top priority, and we are thrilled that we met your expectations. We look forward to welcoming you back in the future.Best regards,H Hotels Collection
by A verified traveler
Posted 24 Jul 2024
Only problem not enough beds round pool
Comment from Hotel Management
31 Jul 2024 by H Hotels Collection, Hotel Management
Dear Mrs. Nicola,Thank you for your rating and for sharing your feedback with us.We understand your concern regarding the availability of sunbeds around the pool. Due to the limited space in the pool area, we are unable to provide as many sunbeds as we would like. However, please rest assured that we strive to accommodate our guests' requests whenever possible.Thank you again for your valuable feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,H Hotels Collection
by A verified traveler
Posted 7 May 2024
Breakfast was excellent and staff were so nice that made our trip extra special.
Comment from Hotel Management
31 May 2024 by H Hotels Collection, Hotel Management
Dear Robin Ann,Thank you for your kind words. We are delighted to hear that you enjoyed our breakfast and found our staff to be exceptional. Your positive feedback is greatly appreciated, and we are pleased we had contributed to making your trip extra special. We look forward to welcoming you back in the future.Sincerely,H Hotels Collection
by A verified traveler
Posted 19 Sep 2023 on Travelocity
The hotel was amazing. The staff was very kind. Everything was clean and quiet. The food was great.Just a great experience.
Comment from Hotel Management
20 Sep 2023 by H Hotels Collection , Hotel Management
Dear Shimon,Thank you very much for your positive review. We are delighted to hear that you had an amazing experience at Boutique 5. Our dedicated staff takes pride in providing exceptional service, and it is heartening to know that their kindness and service was appreciated. We also prioritize cleanliness and a tranquil environment to ensure our guests' comfort. We are pleased that you enjoyed the food as well. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Best regards,H Hotels Collection
by A verified traveler
Excellent vacation
Posted 26 Jun 2023 on HotelsIt was amazing place and staff the location to the beach the foods morning and evening
We will come back every year
Comment from Hotel Management
1 Jul 2023 by H Hotels Collection, Hotel Management
Dear Shaul,Thank you for your wonderful review! We are so glad to hear that you had an amazing experience at our establishment. Our staff, location, and food offerings are all designed to provide our guests with a memorable stay. We greatly appreciate your loyalty and look forward to welcoming you back each year!Sincerely,H Hotels Collection
by A verified traveler
Posted 23 May 2023
Comment from Hotel Management
26 May 2023 by Boutique 5 Hotel & Spa, Hotel Management
Dear Helen,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate all forms of feedback as it allows us to continuously improve our services and facilities.We would like to confirm that you have already shared your thoughts and concerns with our management and staff during your stay. We sincerely apologise that our attempts to address and resolve any issues have met with difficulties due to your refusal and denial. We regret that we were unable to find a suitable solution at this time. We were disheartened to learn that despite the efforts of our dedicated staff who went above and beyond to satisfy your needs, you were not satisfied with the service provided.Our team prides itself on delivering exceptional customer service and making every effort to ensure our guests have a pleasant stay. It is disheartening to hear that we were unable to meet your expectations, despite the best intentions of our staff members. We value our guests' satisfaction greatly, and it is unfortunate that we were unable to achieve this during your visit. Thank you again for sharing your thoughts with us.We hope to serve you again in the future to provide you with an enhanced experience that reflects your expectations.Yours Sincerely,Boutique 5 Hotel & Spa
by A verified traveler
Posted 20 Oct 2022
Lovely property and staff. Dinner menu was odd and underwhelming
Comment from Hotel Management
27 Oct 2022 by Boutique 5 Hotel& Spa, Hotel Management
Dear Michael,Thank you for your feedback after your recent holiday at Boutique 5 Hotel & Spa. We very much appreciate your kind words about our staff, who did their best to satisfy your needs. At the same time, we were very disappointed about your other comments. We respect your point of view, but we would also like to disagree on certain points.Regarding your comments about our restaurant "Impressions", we do not expect everyone to have the same taste and opinion, but we are proud to receive very flattering comments about the Greek and Mediterranean culinary experience we provide with special care to our valued guests. Allow us to inform you that contrary to your opinion, the majority of our guests dine at the Impressions restaurant and leave us excellent feedback for the first class service, the top quality of the food and the extraordinary creativity of our chef and his brigade. In any case, we would have liked you to address your dissatisfaction to our restaurant managers so that they could address your concerns and help you in the best possible way.We would be happy to welcome you back in the near future to change your mind and provide you with the standard we are known for.Sincerely yours,Boutique 5 Hotel& Spa
by A verified traveler
Posted 11 Oct 2022
Beautiful tranquil hotel (apart from the cicadas in august lol!) staff and service are second to none. Really excellent. Our sea view was disappointing due to being on the ground floor so not a full sea view that we paid for. Highly recommend you book a first floor pool room for a stunning full sea view.
This hotel is clean and gorgeous but the staff make it truly excellent, nothing is too much trouble :)
Comment from Hotel Management
17 Oct 2022 by Boutique 5 Hotel& Spa, Hotel Management
Dear Claire,Thank you for choosing the Boutique 5 Hotel & Spa for your stay. We are honored to read compliments for the entire team and service.We are very sorry that your room did not meet your expectations as far as the view is concerned. Fortunately, there are 6 different roomand suite categories to accommodate different guest preferences and budgets.We very much hope to welcome you back to Boutique 5 Hotel & Spa soon.Sincerely yours,Boutique 5 Hotel& Spa
