Ratings based on 77 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Overall a decent place to stay. The hotel is let down by the relentless desire from staff to close the pool by 6pm, aggressively pulling umbrellas down from 5.40pm and generally feeling like you’re an inconvenience are the pool, whilst on holiday.
The hotel is clean, the food is fine (although 3 or 8 of us had food related illness) and the location on the coast is perfect. The views are 5 star but it certainly isn’t a 5 star resort. Wouldn’t return or recommend but it was fine for a week away.
Comment from Hotel Management
23 Sep 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for choosing our Resort and for providing us with your feedback. It was disappointing to note that you didn't enjoy your stay with us. Therefore, we would like to point out a few things about your review. Your claim that the food was its cause your illness is unfounded and untrue. During your stay, there was a mild outbreak of viral gastroenteritis, which is confirmed by an official report from the Kos medical center. The hotel has implemented and continues to implement all procedures with considerable success and has achieved the highest-level certification.All in all, we would like to thank you again for choosing our Resort for your holidays and wish you all the best.With kind regards,General Hotel ManagerAtlantica Beach Resort
by A verified traveler
Posted 6 Aug 2024
Great Food, Convenient, good service and good facilities.
Comment from Hotel Management
7 Aug 2024 by Hotel Management, Hotel Management
Dear Guest, I would like to thank you for choosing our Hotel for your recent stay and for your feedback. I was very happy to read your positive feedback and we look forward to welcoming you back to our hotel in the not too distant future. Best RegardsGeneral Hotel ManagerAtlantica Beach Resort
by A verified traveler
Posted 16 Jun 2024
İt was nice hotel. But the service in Greek rest. and bars was not adequate. There was always queue. In the restaurants although there is an open areas, smoking is forbidden. There should be seperate places for smokers. Besides it was interesting that there is no ouzo in main restaurant. There is a big rocks in the sea. Therefore it was really dangerous to swim. There should be a solution for this problem such as long dock in order not to try to swim in the rocks.
Comment from Hotel Management
17 Jun 2024 by Hotel Management, Hotel Management
Dear Guest, Thank you very much for sharing your experience with us concerning your recent stay at the Atlantica Beach and for your comments.. We look forward to welcoming you back to the Atlantica Beach in the not too distant future.With kind regards,General Hotel ManagerAtlantica Beach Resort
by A verified traveler
Posted 18 May 2024
The guest checkin service was uninviting and poorly managed. No directions to your room or porter service. Similarly, trying to book a late checkout or drinks that are not included in the all inclusive package, was frustrating. The staff were under trained or very new and had no idea what to do, and there never seemed to be a supervisor around to help with guest queries. Also, I have never stayed in a hotel where you are instructed NOT to put used toilet paper in the toilet in your room, but to dispose of it in a pedal beside the toilet. I ended up having to make frequent visits to the main reception toilet which had no restrictions. Overall, I found the facilities, entertainment and general layout of the resort underwhelming. However, the buffets were tasty and there was a good selection. But you would get bored of the menu after a week.
Comment from Hotel Management
1 Jun 2024 by Hotel Management, Hotel Management
Dear Guest,Τhank you for taking the time to post your feedback from your recent stay at our hotel. Please accept my apologies for the inconveniences you describe. We will address all the points of your dissatisfaction with our hotel team.Therefore, we would like to point out a few things about your review.As soon as you arrived, you were given an envelope containing important information about the Hotel. There is also detailed information in the info board at Reception and the entrance of the main restaurant as well as the TV in each room. There is staff for your luggage 24 hours a day. All hotels all over Greece have the same policy regarding the use of toilet paper in WC for the proper operation of the sewage system and the safe treatment of waste water before its final destination.We hope we will have the opportunity to welcome you back and the chance to make every necessary amendment to provide you with a great experience.With kind regards,General Hotel ManagerAtlantica Beach Resort
by A verified traveler
Posted 13 Jun 2023
The staff couldnt do anymore for you, so attentice, polite, helpful with advice on food/areas to visit/avoid & family welcoming resort to stay on! Will defintely return.
Comment from Hotel Management
13 Jun 2023 by George M., Hotel Management
Dear Guest,Thank you for taking the time to write about your recent stay at our hotel.I was pleased to read that you have very much enjoyed your stay with us.I sincerely hope that I will have the pleasure to personally welcome you on your next stay.With kind regards,General Hotel ManagerAtlantica Beach Resort
by A verified traveler
Posted 30 Oct 2022 on Hotels
by A verified traveler
Last days of summer.
Posted 30 Oct 2022 on HotelsEverything as above expectations. Friendly staff, variety of food and clean towels daily.
by A verified traveler
Posted 25 Oct 2020 on Hotels
Comment from Hotel Management
28 Oct 2020 by R, Hotel Management
Dear Stephanie,
Thank you for choosing Atlantica Beach Resort to be the destination for your vacations!
We are looking forward to see you again soon!
by A verified traveler
Sporty haven, but isolated
Posted 26 Oct 2018 on HotelsGood sports facilities and tennis. Well run. Nice beach. Fine if the weather is good. But you need transport to go anywhere.
by A verified traveler from UK
Posted 24 May 2018
Thank you so much to all the staff at Lakitira resort for making our stay exceptional. The location was excellent and we felt like we were in paradise for the whole week - with the private beach only a few minutes walk away from our room, excellent service and food and a beautiful room and resort... We would definitely go back again!
