Ratings based on 148 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Fofi , Hotel Management
Dear Katie, thank you for sharing your feedback with us. Wishing you all the best and hope to seeing you again in Amlthia. Best Regards, The Atlantica Amalthia Management.
by A verified traveler
Posted 6 Oct 2024
The whole complex was one of the best hotels I've ever stayed on location. Scenery the staff, the waiters the conciergers We're spectacular. The most comfortable vacation place I have ever stayed. The breakfasts were just unmatchamachable.They had every possible Greek food American food that you could want..spotless, not one bad smell or odor.The sea was pristine. A REAL GEM IN CHANIA...4.9 Stars
Comment from Hotel Management
12 Oct 2024 by Fofi, Hotel Management
Dear Edmund, thank you for taking the time to share your feedback with us. We truly appreciate your comments and we are very happy you enjoyed your stay with us. Wishing you all the best and we hope to seeing you again in your future travel plans in Amalthia. Best Regards, The Atlantica Amalthia Management.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Fofi , Hotel Management
Dear Muriel. thank you for sharing your feedback with us. It is nice to see you enjoyed your stay with us. Best Regards, The Atlantica Amalthia Management.
by A verified traveler from Hamilton
Posted 10 Sep 2024
Best place I have ever stayed during my trips
highly recommended property.
every thing 5 stars
not to mention the fact that it is the safest place I have ever been especially Anna the lovely lady that looked after out room. after I left the safe by mistake for 2 days and it was full of our documents and cash nothing was lost.
All the best Anna wishing you all the best.
Comment from Hotel Management
16 Sep 2024 by Fofi , Hotel Management
Dear Kawa, thank you for taking the time to share your feedback and comments with us. It was a pleasure to having you with us and we hope to seeing you back again in Amalthia. Wishing you all the best. Kind regards, The Atlantica Amalthia Management.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Fofi , Hotel Management
Thank you for sharing your feedback with us. Wishing you all the best. Best Regards, The Atlantica Amalthia Management.
by A verified traveler
Posted 4 Aug 2024
Great Pools, Beach and bars. Easy access to Chania by bus if needed.
Comment from Hotel Management
5 Aug 2024 by Fofi, Hotel Management
Dear Jonathan, Kalimera from Amalthia ! We thank you for taking time to share your feedback and comments with us.. It is very important to us to continue or to inproove our services. We wish you all the best and hope to seeing you back again in Amalthia ! Best Regards, Fofi Arvelaki, Reservations Manager
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
16 Jul 2024 by Andre Abela - Hotel Manager, Hotel Management
Dear Jane,Thank you for your evaluationIt helps us get betterWe hope to see you again with us soon
by A verified traveler
Nice hotel but few things lets it down
Posted 19 Jun 2024 on HotelsOur rooms were in the new part of the hotel, which is over a quite busy road from the main hotel, restaurant and beach (there is a bridge, but only a lift on one side). The rooms are modern and the cleaning is thorough, although what one would expect for a room at this price point. The breakfast is fine, lots of choice but not amazing quality, particularly the pastries, juice and coffee, although why it's in a room by reception and the road, and not in the restaurant by the beach is beyond me. The beach is nice, and the sea is clear and calm, however this is the first time I have ever been charged to use sun beds in in the hotel I'd paid to stay in. Most of the other bars and restaurants offer free sunbeds for customers, so probably better to use theirs. We had a poor experience on check out when we were told that we hadn't paid our hotel tax (€7 per room per night), which is meant to be paid on arrival. We had paid this, and showed proof on the banking app on our phone, however this was not good enough for the receptionist who asked that I found the paper receipt at the bottom of my bag, which proved we had indeed paid the charges when checking in. A disappointing end to a good stay.
Comment from Hotel Management
16 Jul 2024 by Andre Abela - Hotel Manager, Hotel Management
Dear JonathanThank you for your reviewConcerning the Climate Tax, we chose not to charge it to the card for the stay but upon arrival since there may be ammendments to the duration of your stayIt helps us get betterWe hope to see you again with us
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
16 Jul 2024 by Andre Abela - Hotel Manager, Hotel Management
Dear Evgenia,Thank you for your evaluationIt helps us get betterWe hope to see you again with us
by A verified traveler from New York
Posted 7 Jun 2024
Property is very dated. Beach is horrible not walkable and too far from town. Barman made a fuss over ice. In general i would not recommend to anybody. It is barely a two star hotel.
Comment from Hotel Management
16 Jul 2024 by Andre Abela - Hotel Manager, Hotel Management
Dear Aarona,Thank you for your reviewIt helps us get betterThe location is well described in the sites but on one of the greatest beach in the areaWe hope to see you again with us
