Ratings based on 35 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Great service. A big thank you to Yannis and the team for making our stay!
Comment from Hotel Management
16 Oct 2024 by Asterion Suites & Spa Team, Hotel Management
Dear Oliverthank you for your excellent review and we look forward to welcoming you again soon at Asterion Suites & Spa.Best Regards,
by A verified traveler
Posted 14 Jul 2024
An amazing stay, the staff are fantastic, friendly and happy to help you with all you holiday needs. The food every day has been varied and delicious, the beach, the pool, the cocktails are all fabulous! You do need a car or motorbike to get around, but I would expect that staying anywhere on the island if you want to explore. A holiday in paradise, would highly recommend!
Comment from Hotel Management
15 Jul 2024 by Asterion Suites & Spa Team, Hotel Management
Dear Morgan,Thank you very much for rating your stay in Asterion Suites & Spa. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are glad to know that you enjoyed your stay with us and that your stay contributed to your positive experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Asterion Suites & Spa.Best Regards,Asterion Suites & Spa Team
by A verified traveler
Posted 2 Jul 2024
Absolutely superb, no complaints.
Comment from Hotel Management
4 Jul 2024 by Asterion Suites & Spa Team, Hotel Management
Dear Thomas,Thank you very much for taking the time to rate Asterion Suites & Spa with 5 stars, we are glad to know that you have had a beautiful stay.We value your feedback and look forward to welcoming you back soon.Best regards,Asterion Suites & Spa Team
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
2 Aug 2024 by Asterion Suites & Spa Team, Hotel Management
Dear Rosa,First of all, we would like to apologize for the late response to the review you wrote about our hotel.We noted with pleasure the positive rating you have posted on your Asterion Hotel Suites & Spa experience and look forward to welcoming you back.With best regards,
by A verified traveler
Posted 25 May 2024
Lovely hotel, perfect for a relaxing break. The pool area is amazing, the staff are exceptional and the hotel just had a very soothing feel to it. The food and drink selection are also great. Highly recommend! Nice restaurants around and only a short drive into Chania
Comment from Hotel Management
25 May 2024 by Asterion Suites & Spa Team, Hotel Management
Dear Thomas,Let us thank you for recommending Asterion Suites & Spa after the experience you had with us! We are proud that our supportive staff and restaurant contributed to your positive experience. We would love to have the chance to welcome you back in Platanias for another stay.Kind Regards,Asterion Suites & Spa Team
by A verified traveler
Posted 24 Sep 2023 on Ebookers
very nice and big rooms
directly at the sea
delicious food
nice and very friendly staff
- pool size (main pool) / area around pool small
Comment from Hotel Management
25 Sep 2023 by Asterion Suites & Spa Team, Hotel Management
Dear Aaron,Thank you very much for choosing Asterion Hotel Suites and Spa for your stay in Platanias. We are pleased to note that you enjoyed the comforts of our hotel including room, food and staff. We would love to welcome you back in the nearest future.Kind Regards,Asterion Suites & Spa Team
by A verified traveler
Posted 24 Sep 2023
Pros / overall experience :
A very warm, welcoming and accommodating team running the place under George; spacious and clean rooms with very comfortable bed; generous and varied breakfast buffet and good food and drinks available throughout the day . Location works well if you have a car and want to use the hotel as a base to explore - right between chania and the west coast where there are some incredible turqouise water beaches. Some short hikes to monasteries / caves and wineries in the interior are also accessible so you can appreciate the mountainous scenery. Many guests also stay at the hotel all day and enjoy the pool and bar facilities , in which case would probably recommend upgrading to a room with a private plunge pool and lounger.
Con - wouldn’t go there for the beach in front - it’s nice for the view from the hotel but there are much better beaches within an hours drive that are worth making the effort to go to. Area around the hotel at night can feel a bit desolate (at least in late September) so wouldn’t necessarily recommend venturing too far on foot for dinner .
Comment from Hotel Management
25 Sep 2023 by Asterion Suites & Spa Team, Hotel Management
Dear Zyxmn,Greetings from Asterion Hotel Suites and Spa. Thank you for your 5-star review of our hotel. We are proud to know that you enjoyed our staff services, tasty food, comfortable room, comfortable bed and tasty breakfast buffet. Your positive comments give us such a motivation. We would love to welcome you back in the nearest future.With Best Regards,Asterion Suites & Spa Team
by A verified traveler
Posted 1 Jul 2023
by A verified traveler
Posted 30 Jun 2023 on Ebookers
by A verified traveler
Posted 21 May 2023