Ratings based on 36 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024
Facilities were decent and our stay was mostly comfortable. Nicely situated close to many beaches and restaurants. Staff were very accommodating and always ready to help.
Many families choose this place for a reason as it's kid-friendly and has a variety of things for all ages to do from mini golf to football, ping pong, basketball and a few pools for all abilities. Only down side for us was the air con not working properly in one of the bedrooms making it uncomfortable to sleep in.
by A verified traveler
Posted 20 Jun 2024
This hotel is wonderful for families. The rooms allow lots of space to spread out. The resort provided activities every night and a great breakfast every morning.My husband and I liked enjoying happy hour playing games by the pool while our daughter played with other kids she met at the resort. Each night we would walk the 5 minutes to get to lots of restaurants and shops. The beach was only about a 5 minute walk beyond that. Many excursions will pick you up from this hotel, so it made experiencing Crete very convenient. The hotel itself is a great value. Will return for sure.
by A verified traveler
Wonderful
Posted 19 Sep 2023 on HotelsAnna and Katherina (reception) were amazing. They were so professional, kind and helpful in everything I needed during my stay. Definitely will come back
by A verified traveler
Posted 14 Jun 2023
Everything was good!
by A verified traveler
Posted 8 Aug 2022
Friendly staff clean good location good food
by A verified traveler
Posted 21 Sep 2019
Recommended
for Everyoneby A verified traveler
Good value for money
Posted 5 Jul 2018
Pros: The staff and the cleanliness.
Cons: The food was basic; It was okay in terms of the value. Food on arrival was awful.
WIFI connection in rooms wasn't good. TV was very dated in rooms.
Location: It's a trek to the sea. You can get a taxi to and from taking a few mins.
This hotel was good value for money. and what you'd expect for the cost except for the staff who were very, very good. They were friendly and accommodating, nothing was too much trouble.
I travelled here with my elderly parents to get them settled in and I have confidence that they will be looked after well now that they they're on their now.
There is a hill from the road to the reception; vehicles are not allowed to drive up to reception. There are steps all over the place and thus those with mobility difficulties may find this challenging.
Comment from Hotel Management
12 Aug 2018 by Michalis Fotakis, Hotel Management
Thank you !
Recommended
for Everyoneby A verified traveler from Oxfordshire
Excellent Hotel a real family hotel.
Posted 15 Jun 2018Whilst my stay at Anastasia Hotel was a short stay, I was made to feel welcome and all the staff from the receptions bar staff and including the gardener and room staff were polite and helpful. I believe the staff are the key to my excellent stay and wonderful break. Thank you.
Comment from Hotel Management
12 Aug 2018 by Michalis Fotakis, Hotel Management
Thank you !
by A verified traveler
Posted 10 May 2018
Comment from Hotel Management
11 May 2018 by Michalis Fotakis, Hotel Management
Thank you !
