Ratings based on 27 Verified Reviews
2.6 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2020
The hotel beds are atrociously uncomfortable. NO wifi in the rooms whatsoever. Only in the lobby. The tv had one channel that was visible. The service is horrible. The rooms smell. Too much outside noise.
by A verified traveler
Posted 22 Sep 2019
It was close to the beach.
The breakfast was poor with very limited food on offer.
The shower was so small that the shower doors could not be closed as there was not enough room to wash or lean down to pick up shampoo!
We had to ask for our room to be cleaned after 3 days of being in the hotel and ask on a daily basis for toilet rolls!
by A verified traveler from New Zealand
Posted 25 Aug 2019
There was a problem with my booking so I never got my room at Anastasia. The hotel manager arranged an alternative room across the way at the Blue Wave hotel, but using the Anastasia Beach Hotel facilities. Due to this I cannot review the rooms at Anastasia, however the facilities are nice. The pool is lovely, the location is right by the beach and the restaurant, Caretta Caretta is nice with friendly staff (this restaurant serves people poolside).
In terms of the booking it was unclear what the problem was - the hotel did have record of my booking but no rooms available. When I tried to get Expedia to resolve the issue (i.e. find out why the hotel hadn't given me my room and find out the new rate I was expected to pay) Expedia were unable to do this. I dealt with separate people at Expedia each day for the whole week of my stay, none of whom provided any assistance or resolution. I will never book through Expedia again as I would expect better support when a booking made through them is not honoured.
by A verified traveler
Posted 22 Aug 2019
The location is excellent right by the beach and away from the main strip. The pool is run by Caretta Caretta restaurant next door and they are lovely. Even they said to us the hotel has gone downhill. When we arrived we were told the hotel was overbooked and were moved into the next door hotel. We had booked two air conditioned twins and were moved to one large triple wil air con that only worked in one part. It was unbearably hot at night. We had no other option though. We were told to take breakfast at the Anastasia. This was inedible. The room was filthy and they don’t clear tables. Constantly running out of crockery. They don’t refill food when it runs out. Rubbery scrambles eggs. Tinned fruit. Disgusting orange squash and coffee. That’s it. Avoid this place at all costs.
by A verified traveler
Anastasia
Posted 25 Sep 2018 on HotelsHotel guests r not allowed to bring any food or drinks to the garden or pool area where all the sun beds r. U can obtain food only from restaurant attached to the hotel so if u want to eat an apple or fruit u cannot as they do not sell it
by A verified traveler from england
Very basic hotel. Close to very busy beach
Posted 20 Sep 2018Dreadful car parking
on narrow streets. Lovely breakfasts.
by A verified traveler from ramsgate england
basic place
Posted 18 Sep 2018Situated right on the beach at the end of a road so no through traffic
Pool was lovely especially good for children as graduated
Good outside area
BUT
The room was not comfortable the beds were hard the room was not cleaned properly
The breakfast was basic and the fried eggs were cold every day
So went out for breakfast
Recommended
for Everyoneby A verified traveler
Posted 16 Sep 2018
Nice hotel, close to the beach. Breakfast was really nice. Staff are very friendly. Cleaning is not the best in the room...
by A verified traveler
Great location
Posted 11 Sep 2018 on HotelsThe stay was very nice!Friendly staff!
The only issues I had was the mattress was uncomfortable and was two single beds push together.And they should really include part of the packagw the internet and air conditioning. You need to pay extra for that.
by A verified traveler
Posted 10 Sep 2018
Pros: Location
Cons: Everything
Location: Good Restaurants around the hotel;
Quiet location
Good location; but old dirty rooms
Hotel needs to be modernisation
Breakfast ok ; but always the same
Cleaning was just ok
