Ratings based on 243 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 8 Oct 2024
Our stay had both positive and less favorable aspects. While we appreciated the room’s comfort and found it well-equipped with everything we needed, the breakfast buffet was just okay, and having only one coffee machine led to frequent waits. The restaurant and bar service hours felt limited for what is marketed as a ‘luxury hotel,’ and the reception experience was rather basic compared to the warm welcomes we received elsewhere in Greece.
Though the staff were polite and professional, the overall experience didn’t fully match our expectations.
Additionally, the views at the edges of the property weren’t as impressive as expected, as you needed to step back to fully appreciate the ocean view.
As a gold Expedia member we had the perk to upgrade to a better room if available. Unfortunately it wasn’t available for us and the late check out was only available for 1 more hour.
Overall, while the hotel offers comfort, it could enhance its service and hospitality to match the exceptional experiences we’ve had at other places in Greece.
Comment from Hotel Management
21 Nov 2024 by Amber Light Villas Team, Hotel Management
Dear Aurora,Thank you for your detailed feedback on your stay at Amber Light Villas. It’s always helpful to hear about our guests’ experiences so we can better understand different perspectives.Regarding the breakfast buffet, we take pride in offering a rich selection tailored to accommodate various dietary needs, including vegetarian, vegan, and gluten-free options. While we strive to provide variety and cater to special dietary requirements, it’s true that not every option may align with every individual’s taste. Your feedback about the coffee machine has been noted, and we will evaluate how to minimize waiting times during busy periods.Concerning service hours and reception, while our team maintains a professional and polite demeanor, we appreciate your perspective on the atmosphere. Service offerings like room upgrades and late check-out are subject to availability and may not always align with guest preferences, particularly during high-demand periods.As for the views, the unique amphitheatrical design and location of our property offer unobstructed view to the sea.We’re pleased that you found comfort in your room and recognized the efforts of our staff. While your experience did not fully match your expectations, we remain committed to continually enhancing our services and offerings to meet and exceed guest satisfaction.Kind regards,Amber Light Villas Team
by A verified traveler from Washington
Posted 4 Oct 2024
I liked the space in the rooms and the private decks. I also liked that there was a restaurant on property and easy to get transportation. I didn’t like that it was not walkable to things we wanted to do.
by A verified traveler
Posted 2 Oct 2024
Very clean & peaceful!
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Staff were so helpful and attentive, from front desk, dining and cleaning service.
by A verified traveler
Posted 17 Sep 2024
Very nice hotel
by A verified traveler
Posted 4 Sep 2024
Nice property, but there is nothing to do around and the road and transportation is terrible
Comment from Hotel Management
21 Nov 2024 by Amber Light Villas Team, Hotel Management
Dear Dragos,Thank you for sharing your thoughts on your recent stay at Amber Light villas. We’re glad to hear that you found our property nice.Regarding your comments about the surrounding area and transportation, while we understand that the location may not be ideal for everyone, it’s important to note that the setting was chosen for its peaceful atmosphere, offering a more tranquil experience away from busy tourist hubs. The road and transportation infrastructure in the area are outside our control, but we always advise guests to plan accordingly, especially if they wish to explore nearby attractions.We’d like to clarify that while we strive to provide excellent services and a comfortable stay, certain factors, such as the surrounding area's amenities and the condition of local roads or transportation, are beyond our control. It is unfair to evaluate our services and facilities based on these external factors, as they do not reflect the quality of our property or the efforts of our team.We appreciate your feedback and hope you enjoyed the peace and comfort our property offers.Kind regards,Amber Light Villas Team
by A verified traveler
Posted 29 Aug 2024
Everything was great only negative is it’s not walking distance to anything so you basically need to rent a car
by A verified traveler
Posted 27 Aug 2024
Excellent and welcoming staff, who showed care and attention at all times, and were unfailingly warm and friendly
